business image

Bennington Hyundai

Score moyen
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(466 Avis)
-100

Détails du score

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis

ReScore
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
Avis original
Évaluation globale 1,9/5Évaluation globale 1,9/5Évaluation globale 1,9/5Évaluation globale 1,9/5Évaluation globale 1,9/5
12
Total des ReScores
4,8
Moyenne de ReScore
-100
Score NPS ®

Détails de l'entreprise

À propos

Bennington Hyundai is staffed with factory certified technicians who are trained to ensure your Hyundai runs well for the road ahead. Bennington Hyundai is staffed with factory certified technicians who are trained to ensure your Hyundai runs well for the road ahead.

Catégories
Concessionnaire Hyundai, Réparation automobile, Entretien de la voiture
Contact
(802) 442-2888

Heures d'ouverture

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
8:00 AM - 1:00 PM
Sun
closed
* Heure de l'Est (É.-U. et Canada)
897 N Bennington Rd Bennington, VT 05201
Service après-vente's Avis
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(466 Avis)

XL
gravatar
Xiang L.
Amherst, MA
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/03/2021
Service works fine
Service department should be much better than sales department.
Non recommandé

Avis original
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
02/03/2021
Horrible service attitude
I am from MA and bought a car from Bennington hyundai recently. It took them 2 weeks to only to register the car in RMV. Meanwhile, they kept lying to me about the timeline and never did that on time. They never apologize for their delay and causing my inconvenience. On one Thursday, Fred told me to deliver the car on Friday morning and I waited for the whole morning without seeing anything. After I contacted him, he said it was snowy since morning and would contact driver to do it. Then I waited like a fool for the whole day without notification. On saturday, I cannot tolerate the deal and wanted to end it. So I paid them some money and they could deliver the car immediately. What a ridiculous story! As long as I pay some more money, they can deliver the car. Otherwise they can keep me waiting forever. Horrible service and unprofessional people.
Non recommandé
Ken P., Assistant Service Manager de Bennington Hyundai a répondu le 02/03/2021 12:59 PM

Hello,
 Excuse me, but this is a service survey for the shop, not for sales. All you've done with this, is to trash the service department, sales do not see these. I'd ask sincerely that you do a rescore so our survey scores are not in the tank, which in fact takes money from both of the service support staff. It has to be all 5 stars in order to even average out to a 3 star survey.
  Sorry you had issues with sales, but I do ask for your help
Thank you

Ken Pallman
Hyundai Of Bennington
Assistant Service Manager
802-681-0823
Ken P., Assistant Service Manager de Bennington Hyundai a répondu le 02/03/2021 01:02 PM

ps. this survey is a Hyundai survey, for Hyundai branded vehicles only

Ken Pallman
Hyundai Of Bennington
Assistant Service Manager
802-681-0823
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.