Bennington Hyundai is staffed with factory certified technicians who are trained to ensure your Hyundai runs well for the road ahead. Bennington Hyundai is staffed with factory certified technicians who are trained to ensure your Hyundai runs well for the road ahead.
Vérifié Client
Hello,
Excuse me, but this is a service survey for the shop, not for sales. All you've done with this, is to trash the service department, sales do not see these. I'd ask sincerely that you do a rescore so our survey scores are not in the tank, which in fact takes money from both of the service support staff. It has to be all 5 stars in order to even average out to a 3 star survey.
Sorry you had issues with sales, but I do ask for your help
Thank you
ps. this survey is a Hyundai survey, for Hyundai branded vehicles only
Ken Pallman
Vérifié ClientThank you so very much for the kind words!!
Have lovely holidays!
Vérifié Clientis that indeed correct? This survey is for how you were treated by me, not by Hyundai.
You have a brand new engine and transmission in your vehicle, Hyundai is not responsible for other issues far beyond your 5 year/60,000 mile warranty, and nor is Bennington Hyundai. You were treated with kindness and respect, I expect the same in return. Hyundai declined your request to pay for your current repair, and to be expected to at the age and mileage. Very disappointed in your response, and you still have not paid for the repair, and have not picked it up
You are being very unfair to be myself and the dealership, we do our best to help you, and you should respond in kind.
need to pick up your vehicle Marc, we need to get this done, and you need to take my calls.
I have no idea what the issue is,except Hyundai wouldn't pick up the bill outside of warranty, and also the management wants me to charge you for the storage, especially after sitting for so long done. Get back to me...quickly
Vérifié ClientGood morning!
Thank you so much for the nice review!!
Let me know if I can help you with anything..
Vérifié ClientIt was very good to see you again after all this time!!
Please do not hesitate to give a call if I can help in any way
Have a great weekend!
Vérifié Clientthank you Joyce!!
It's always a pleasure to see you and Peter
Let me know if ever I can help you,
Vérifié ClientJean, thanks so much, I'm humbled...
You know where I am if I can help you in any way!
Have a nice weekend!!!
Vérifié ClientGerry,
Again, I'd to apologize for the issue with our new employee, with me being out ill, he was thrown to the wolves as we'd say. I do have a question though, when Sean asked you to pay, did you respond with anything like "I have complimentary services? I need to get to the bottom, and it will surely help know,
We are currently extremely short staffed, and frankly having issues with finding any kind of talent out there, during this pandemic.
So once again my apologies, and get back to me so I can make sure we address all issues
Thank you!
Vérifié ClientHi Rose!!!
Good luck next week, saying a prayer for you!
Vérifié ClientThanks Bill!!
We truly appreciate your business, and your loyalty
Call if I can help with anything in any way
Ken Pallman
Assistant Manager
802-681-0823
Vérifié ClientThanks again Joe,
Stay healthy, stay safe!
Ken Pallman
Assistant Service Manager
802-681-0832
Vérifié ClientThanks as always for your business, and your loyalty!!
Stay cool
Ken Pallman
Assistant Service Manager
802-681-0823
Vérifié ClientHi!! Thanks for the review, we appreciate it!!
We just got your rotors in, please give me a call and we'll set up a time
Ken Pallman
Assistant Service Manager
802-681-0823
