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West Automotive

Score moyen
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
5,0
(1 122 Avis)
97
Écrire un avis

Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
Avis original
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
1
Total des ReScores
5,0
Moyenne de ReScore
97
Score NPS ®

Détails de l'entreprise

À propos

http://shop14508.m1multisite001.wpengine.com/ http://shop14508.m1multisite001.wpengine.com/

Catégories
Entretien de la voiture, Réparation automobile, Vente et réparation de pneus
Contact
(413) 684-1903

Heures d'ouverture

Mon
7:00 AM - 5:30 PM
Tue
7:00 AM - 5:30 PM
Wed
7:00 AM - 5:30 PM
Thu
7:00 AM - 5:30 PM
Fri
9:00 AM - 3:00 PM
Sat
closed
Sun
closed
* Heure de l'Est (É.-U. et Canada)
24 Depot St Dalton, MA 01226-1806
West Automotive's Avis
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
5,0
(1 122 Avis)

JG
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JOE G.
Hinsdale, MA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/19/2025
client vérifiéVérifié Client
9
Well done
They explain things,give options and do good woek.
West A. de West Automotive a répondu le 06/19/2025 06:26 AM

We appreciate your feedback and are glad to hear that our team took the time to explain the options available to you and delivered quality work. It sounds like they really nailed the customer service aspect, which is always our goal. If you ever find yourself needing more services, we’re here, ready to lend a hand (and maybe a wrench)!


LW
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LEE W.
Dalton, MA
Mercedes-Benz 380SL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/17/2025
client vérifiéVérifié Client
10
Repairs and Service
Had a water pump replaced on an old sports car and also serviced. Done in a reasonable time at a reasonable price.
West A. de West Automotive a répondu le 06/18/2025 04:10 AM

We're glad to hear your old sports car is back in action with a new water pump and some TLC! It's always nice when things can be done in a reasonable time at a price that's easy on the wallet. If only all life’s repairs could be this straightforward! Wishing you many more miles of fun behind the wheel.


SG
SHAUN G.
Hinsdale, MA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/16/2025
client vérifiéVérifié Client
10
West Automotive
Excellent service and honest reasonable price.
West A. de West Automotive a répondu le 06/17/2025 05:43 AM

We appreciate your feedback! It's fantastic to know you found our service excellent and our pricing reasonable. We strive to keep things honest and straightforward—kind of like a good old-fashioned handshake deal, but without the awkwardness. If you need anything else, we’re here to help!


LA
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LORI A.
Windsor, MA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/09/2025
client vérifiéVérifié Client
10
Very happy with West Auto
My husband and I rely on Wests. We have never been disappointed.
West A. de West Automotive a répondu le 06/10/2025 04:01 AM

It's fantastic to hear that you and your husband can count on us! Consistency is key in any relationship, and we're happy to play our part in keeping your automotive needs running smoothly. If there's anything specific that stands out as a favorite experience with us, we're all ears! Keep those wheels turning!


RL
Rosalee L.
Dalton, MA
Mercedes-Benz C300
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/06/2025
client vérifiéVérifié Client
10
Oil change
I was treated like I hoped I would be.
They are fast and decently priced.
West A. de West Automotive a répondu le 06/09/2025 04:09 AM

We are glad to hear that you received the treatment you hoped for! It's always our aim to make our customers feel valued and taken care of. Quick service and fair pricing are part of our recipe for success, and we're pleased to see it’s working for you. If you have any further needs or questions, we’re just a call away!


JW
JIM W.
Dalton, MA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/22/2025
client vérifiéVérifié Client
10
West Auto is a fabulous place to do business!!
It was very easy to get a quick appointment and the work done was excellent!! I highly recommend West Auto!!
West A. de West Automotive a répondu le 05/25/2025 09:34 AM

We're glad to hear that you found the appointment process as smooth as a well-oiled engine and that the work met your expectations! Your recommendation is the highest compliment we could receive, and it definitely keeps our motors running. We look forward to helping you with any future automotive needs!


Client vérifié
Windsor, MA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/19/2025
client vérifiéVérifié Client
10
Great experience
Great place to go with people that care and good results every time!
West A. de West Automotive a répondu le 05/20/2025 04:03 AM

It's wonderful to hear that you had such a positive experience with us! We pride ourselves on having a team that truly cares and aims to deliver great results. It seems like we hit the mark for you, which is always our goal. If you ever have more automotive adventures, you know where to find us!


AR
Albin R.
Dalton, MA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/19/2025
client vérifiéVérifié Client
Catégorie : Service
Albin said they were fairly timely. Their price was very fair.
Recommandé
West A. de West Automotive a répondu le 05/21/2025 04:12 AM

We appreciate your feedback on our timeliness and pricing. It sounds like we hit the nail on the head this time! We're all about providing efficient service without breaking the bank. If you ever need another pit stop for your vehicle, you know where to find us!


GR
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GLENN R.
Windsor, MA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/16/2025
client vérifiéVérifié Client
10
New exhaust no more vroomvroom
West Auto did it again ! They installed a new exhaust system on my truck and it’s quieter than the original one. Thanks. Guys !
West A. de West Automotive a répondu le 05/19/2025 04:09 AM

We appreciate you taking the time to share your experience. It sounds like your truck is much happier with its new exhaust system, and who wouldn’t want a little extra peace and quiet on the road? If your truck ever needs another upgrade—or just a good chat—we’re here to help!


JM
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John M.
Dalton, MA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/15/2025
client vérifiéVérifié Client
10
Oil change and keyless entry repair
Prompt service as usual. Repair made as promised.
West A. de West Automotive a répondu le 05/16/2025 06:22 AM

We appreciate your feedback! It’s great to hear that our prompt service lived up to your expectations and that your repair was completed as promised. At West Automotive, we’re all about delivering speedy solutions without cutting corners. If your car had a favorite snack, it would probably be oil changes and tire rotations! We look forward to continuing to keep your vehicle in top shape.


JA
JOHN A.
Pittsfield, MA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/13/2025
client vérifiéVérifié Client
10
Great service
Great service good prices fast service great communication would recommend them for sure
West A. de West Automotive a répondu le 05/14/2025 04:13 AM

We appreciate your positive feedback and are delighted you found our service to be speedy and our communication clear. It’s always our goal to make car care as easy as pie—without the messy cleanup! Your recommendation means a lot to us, and we’re glad we could earn your trust. If you ever need us again, just give a shout!


LT
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Lynn T.
Dalton, MA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/10/2025
client vérifiéVérifié Client
10
Great repair shop
Very accommodating to schedule, communication is excellent and reasonable prices.
West A. de West Automotive a répondu le 05/13/2025 04:23 AM

We appreciate your feedback and are glad to hear that our scheduling and communication hit the mark for you. It sounds like we were able to keep the gears turning smoothly for your automotive needs! Our team aims to provide reasonable prices without compromising service quality, and we're happy to know you found that to be true. Your support means a lot to us!


CT
Cathy T.
Massachusetts
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/09/2025
client vérifiéVérifié Client
Catégorie : Service
Cathy said the business accommodated her and was on time.
Recommandé
West A. de West Automotive a répondu le 05/13/2025 04:20 AM

We appreciate you taking the time to share your experience! It's great to know that we hit the mark with our timing and accommodations. We always strive to make your visit as smooth as a freshly paved road. Looking forward to being there for your auto needs again!


PC
Peter C.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/07/2025
client vérifiéVérifié Client
10
Engine trouble
Check engine light and traction control light came on and my car was running rough and had little power. West Automotive diagnosed the issue and found that engine oil was low. So they did an oil change and cleared up the issue. Great friendly service and honest.
West A. de West Automotive a répondu le 05/08/2025 04:36 AM

We're delighted to hear that we could help you out! It's always a relief when a check engine light turns out to be a simple fix rather than a sign of impending doom. Our team enjoys keeping cars in tip-top shape, and we appreciate your recognition of our friendly service. Remember, your car appreciates a little pampering too—so don’t let that oil go low again! Safe travels ahead!


RR
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ROBERTA R.
Pittsfield, MA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/02/2025
client vérifiéVérifié Client
10
Oil change
Wonderful service, as always.
West A. de West Automotive a répondu le 05/05/2025 08:41 AM

We appreciate your feedback and are glad to hear you enjoyed our service once again. It’s our mission to keep you and your vehicle happy, and we’re pleased to know we hit the mark! If you ever have any questions or need assistance, we’re just a call away, ready to keep the good times rolling.


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We appreciate the love! 💖 We're thrilled you enjoyed our service and found our prices reasonable. We're here to keep your ride smooth and wallet happy! 🚗💨 Thank you for choosing West Automotive! #CustomerAppreciation #WestAutoCare
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We’re thrilled to hear you appreciated our thorough and prompt service! 🚗💨 At West Automotive, we believe every car deserves VIP treatment! Thanks for trusting us with your ride! 🌟 #CustomerAppreciation #WestAutomotive
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We love hearing that our customers feel respected! At West Automotive, you come in as a driver and leave as a VIP! 🚗✨ Thanks for the great review, and keep those engines running! 💪 #CustomerRespect #WestAutomotive
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Thank you for the kind words! We're all about honesty here—no patching up things that don’t need a tune-up! 🚗💨 Speedy service is our jam, and we're thrilled you noticed! Come back anytime for more car care! #CustomerAppreciation #WestAutomotive
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Thank you for the fantastic review! 🚗 We're glad we could keep your Honda CRV running smoothly and your check engine light off! We're always here to make car troubles a little less troublesome. 🛠️ #WestAutomotive #CarCareExperts
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Thank you for the great vibes! ?✨ Timely oil changes and tire rotations are our jam! We appreciate your trust in us to keep your ride smooth and speedy. Keep rolling with confidence! ? #WestAutomotive #SmoothRides
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Thanks for the high praise! We always strive to keep your ride running smoothly—like a well-oiled machine! ?? We're grateful for your trust in us! #BestService #WestAutomotive
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We love when we can silence those abnormal sounds! ?? Thanks for trusting us with your wheel bearing—you were back on the road in no time! ?? We appreciate the kind words and your recommendation! #WestAutomotive #CarCareExperts
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?? We're thrilled to hear about your smooth braking experience! Our team loves turning “pulsing” into “perfect”! Thanks for trusting us with your truck. We promise to keep the brakes on point and the smiles rolling! ? #BrakingBad #WestAutoCare
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? Thank you for the stellar review! ? We're thrilled to hear you had a great experience with Greg. Look forward to seeing you again! #CustomerSatisfaction #AutoCare
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Thanks for the 5-star review! We're thrilled we could help with all the car issues. ? Our team loves going the extra mile for customers like you! #HappyCustomers #CarCare
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? We're thrilled to hear that we could swiftly resolve the issue for you, and we appreciate your understanding! Thank you for the wonderful review, Carlton. Your support means the world to us! ?? #CustomerSatisfaction #CarCare
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Thanks for the 5-star review, Dick! ⭐️ We're thrilled you found our service timely and budget-friendly. Looking forward to keeping your wheels rolling smoothly! ? #HappyCustomers #WestAutomotive
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✨ Thanks for the stellar review, Kevin! ⭐️ We strive to keep things speedy without compromising quality. ?? We appreciate your support! #CustomerSatisfaction #WestAutomotive
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Thank you for your kind words, Brenda! ? We're so glad you trust us for your automotive needs. ? #WestAutomotive #Dalton
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Thank you for your kind words, Ivor! We're so glad we could help you get back on the road. ? #WestAutomotive #Dalton ???
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?? Thanks for choosing us! We're glad we could help you out. #OilChange #Dalton ??
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