The replacement of my windows was good and I got a good value. But the glass left in the back seat was very upsetting. No one took the time to clean up after the work. and no one took the time to keep glass from getting all over the back seat. Glad I didnt have cloth seats!!! I also ordered an oil change and new wiper blades, it seems that got missed as well. Not a good visit this time, and that is very unusall.
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The staff a., owner de Emerald Car Care a répondu le 01/03/2012 11:47 AM
I have talked to all involved in the repair process, including the third party contractor who did the glass work and his boss. This will never happen again. When the car came back in a week ago for a seat belt repair I took care of the repair and cleaning of the car myself.
Sorry Terisa
Regards: Mike Brown
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