If I could give less than 1 star I would. I spent over 4k at this establishment and was told by Dan that the repairs would resolve my coolant leak, oil leak, and would clear my check engine indicator. After having my car a over a week, and having it go through a QC, my car sounded horrible and was still leaking oil. I left it to be further repaired. 4 days later I get a call from Dan stating my car needed an additional 2.5k in repairs...that I still needed a new oil pan and an expansion tank for my coolant. I spoke to the owner Alex who basically stated she understood my frustration, and would discount $400. I am beyond livid. My hands are tied because had I known it would take almost $6k to repair my car, I would've sold it. This company puts forth a friendly, competent face but doesn't stand behind their word. I will never, ever give another dime to this company. This place MAY be good for oil changes and small repairs, but stay FAR AWAY for anything major. VERY frustrated and disappointed.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
Attention
Nous utilisons des témoins pour personnaliser le contenu, activer certaines fonctionnalités et suivre les analyses du site à des fins de marketing. Vous consentez à nos témoins si vous continuez d'utiliser ce site Web.
