Then engine light appeared on my 1999 MB E320, which always requires prompt attention. I called Bristow's Auto in Tacoma and talked with Brian. He fit me into a busy schedule one day later, and the work was very high quality and complete. I was very impressed with the communication with me about my car all through the morning I was there. The technician came out to the waiting area and talked with me about the specific issue, and had printed a picture of the problem so I could understand it better. Now I am a raving fan, and have told others about my experience at Bristow's.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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