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Transmission Sales & Service

Score moyen
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(113 Avis)
71
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Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores
-
Moyenne de ReScore
71
Score NPS ®

Détails de l'entreprise

Catégories
Contact
(253) 582-4757

Heures d'ouverture

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Aucun Fuseau Horaire Fourni
8009 S Tacoma Way Lakewood, WA 98499

Affiliations

Transmission Sales & Service's Avis
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(113 Avis)

BM
gravatar
BASBEO M.
Tacoma, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/24/2025
client vérifiéVérifié Client
10
Amazing
Staffing is wonderful work great on my vehicle never had a problem for anything they did. Well done..
The Team A. de Transmission Sales & Service a répondu le 04/25/2025 09:33 AM

Wow, sounds like our crew really hit a home run with your vehicle! We're so glad to hear that everything went smoothly and that you're satisfied with the service. It's great to know we could help keep your wheels turning without a hitch. We appreciate you taking the time to share your experience!


DP
gravatar
Dan P.
Eatonville, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/16/2025
10
Great service as usual
I had the transmission on my car rebuilt almost 5 years ago by this shop. I've brought it in for regular servicing as scheduled and the transmission is going strong. The employees are exemplary, and the work is solid. Thank you for a place I can trust.
The Team A. de Transmission Sales & Service a répondu le 03/17/2025 09:33 AM

It’s awesome to hear that your transmission is still going strong after all these years! We're glad to hear our team has earned your trust. Who knew we could build transmissions and friendships at the same time? Your continued loyalty to our services really means a lot to us. We look forward to keeping your car shifting smoothly for many more miles to come!


LS
Luterrio S.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/10/2025
client vérifiéVérifié Client
10
I was treated with respect and as a valued customer.
Outstanding customer service. The shop is very clean, neat and orderly. Thanks again, job well done.
The Team A. de Transmission Sales & Service a répondu le 03/11/2025 09:33 AM

We appreciate your feedback and are glad to hear that you had a wonderful experience with us. Our team takes pride in keeping the shop as neat as a pin while delivering top-notch service. It’s great to know that our efforts made a positive impact! If you ever need assistance again, rest assured we’ll be ready, equipped, and maybe even wearing our best aprons just for you.


DH
Danesha H.
Spanaway, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/05/2025
client vérifiéVérifié Client
10
Very helpful and knowledgeable
Kristy as the front desk was amazing! She was so kind and walked me through everything I would need.
The Team A. de Transmission Sales & Service a répondu le 03/06/2025 08:19 AM

We're so glad to hear that Kirsty made your visit a delightful one! It sounds like she should consider adding 'tour guide' to her resume with all that she walked you through. We appreciate your feedback and are happy to have such a wonderful team member representing us. If you ever need assistance again, you know where to find us!


RP
Romeo P.
Graham, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/19/2025
client vérifiéVérifié Client
Catégorie : Service
Romeo said he'd had issues with his vehicle for a while, they were great with the service and let him have his vehicle again.
Recommandé
The Team A. de Transmission Sales & Service a répondu le 02/20/2025 09:34 AM

We're glad to hear that we could put the wheels back on your vehicle's little hiccup! It's always our goal to help you get back on the road smoothly, so it's music to our ears that you had a great experience with our service team. We're just happy to be your pit stop in the journey! If any more car dilemmas come up, you know where to find us.


KF
Kristyne F.
Tacoma, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/18/2025
client vérifiéVérifié Client
10
2016 Hyundai
The service was excellent and my car is running much better.
The Team A. de Transmission Sales & Service a répondu le 02/19/2025 09:34 AM

We're glad to hear your car is feeling fresh and fabulous after its visit with us. Excellent service is our secret recipe, and it's rewarding to know it made a difference. If your car starts asking for more adventures, you know where to find us!


DG
Derik G.
Lakewood, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/14/2025
client vérifiéVérifié Client
10
Flawless
My kids car was shifting kinda weird so took in and had them check it out and found the fluid needed to be changed. Few hours later got the car back with no issues. Second time use them and will only use these guys. Highly recommend!!
The Team A. de Transmission Sales & Service a répondu le 02/15/2025 09:34 AM

We're glad to hear that your kids' car is shifting like a dream now! It sounds like our team hit the sweet spot with that fluid change. We're equally excited that you've become a repeat customer—it's always great to see familiar faces (or cars, in this case). Your recommendation means a lot to us, and we're here whenever you need us. Keep those wheels spinning smoothly!


AT
Alexander T.
Tacoma, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/13/2025
client vérifiéVérifié Client
Catégorie : Service
Alexander stated the business did great and he recommends the business to everyone he knows.
Recommandé
The Team A. de Transmission Sales & Service a répondu le 02/15/2025 09:34 AM

We appreciate the glowing recommendation! It's fantastic to hear that you had a great experience with us. Our team works hard to keep things running smoothly and provide top-notch service, so your support means a lot. We'll keep doing our best to earn those thumbs up from you and your friends!


GS
Gary S.
Washington
Ford F550 Super Duty
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/09/2025
client vérifiéVérifié Client
Catégorie : Service
Gary said they got him in the same day, ordered the parts, got it fixed, and went above and beyond. He said he is very happy and wanted to thank them.
Recommandé
The Team A. de Transmission Sales & Service a répondu le 01/11/2025 09:34 AM

We appreciate you sharing your experience with us. Getting you in on the same day is just part of our mission to keep things running smoothly—like your vehicle after a visit! We’re glad to hear that not only did we get your parts ordered quickly, but we also went above and beyond. That’s what we strive for. Your happiness is our ultimate goal!


BB
Bradley B.
Tacoma, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/07/2025
client vérifiéVérifié Client
Catégorie : Service
Bradley said they got it done quick.
Recommandé
The Team A. de Transmission Sales & Service a répondu le 01/09/2025 09:33 AM

We appreciate you taking the time to share your experience with us! It sounds like we hit the pit stop right on the money. Quick service is our specialty, and we're glad you were back on the road in no time. If you ever need us again, you know where to find us!


DA
Dan A.
Mineral, WA
Dodge Pickup
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/20/2024
client vérifiéVérifié Client
Catégorie : Service
Dan said the customer service was excellent. When he called, they always answered. He said the woman at the front desk was very informative.
Recommandé
The Team A. de Transmission Sales & Service a répondu le 12/24/2024 09:32 AM

It's fantastic to hear that you had such a positive experience with our team! Our front desk staff takes pride in being informative—after all, we know how important it is to have all your questions answered without needing a crystal ball. We're glad our customer service made a great impression, and we appreciate you taking the time to share your experience. Here's to more excellent service in the future!


JS
Jeff S.
Yelm, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/19/2024
client vérifiéVérifié Client
Catégorie : Service
Jeff said the business always does awesome. He added he has been using them for almost 30 years and wouldn't go anywhere else.
Recommandé
The Team A. de Transmission Sales & Service a répondu le 12/21/2024 09:33 AM

It’s fantastic to hear that after nearly 30 years, you're still finding us awesome! It’s always a pleasure to have loyal customers like you who keep coming back for more. We're committed to providing the same great service that has clearly stood the test of time. Here's to many more years of smooth rides together!


ML
Manuel L.
Tacoma, WA
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
12/19/2024
client vérifiéVérifié Client
Catégorie : Service
Manuel said the whole job wasn't completed, they only did the diagnostic. The manager was really nice.
Recommandé
The Team A. de Transmission Sales & Service a répondu le 12/21/2024 09:33 AM

We appreciate your feedback, Manuel. It sounds like we may have left you hanging during the process, and that's not our usual game plan. While we're glad to hear the manager made a good impression, we aim for full completion on every job. Please reach out to us directly so we can make sure everything gets wrapped up nicely. Your satisfaction matters to us!


DA
Dan A.
Washington
Ford Pickup
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/22/2024
client vérifiéVérifié Client
Catégorie : Service
Dan said got what he needed, wasn't overcharged, and they didn't try to sell him what he didn't need.
Recommandé
The Team A. de Transmission Sales & Service a répondu le 11/23/2024 09:33 AM

We're glad to hear that you got exactly what you needed without any unnecessary sales pitches or hidden fees! It sounds like we hit all the right notes on your visit. Our aim is to keep things straightforward and helpful, so it's great to know we achieved that for you. Keep cruising with confidence!


ME
MARK E.
Lakewood, WA
Chevrolet Pickup
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/14/2024
client vérifiéVérifié Client
10
Great owner operated shop
They have consistently done professional work and stand by their work.
The Team A. de Transmission Sales & Service a répondu le 11/15/2024 09:33 AM

We really appreciate your feedback! It’s great to hear that our professional work has hit the mark for you. We take pride in standing by what we do, and it's nice to know you’ve noticed. Here’s to more smooth rides ahead!

Bons de services et publications
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STARTING AT $199.95 Most Vehicles. Subject To Change Without Notice. Cannot Combine With Other Offers. Must Present Coupon At Time of Service. Plus Tax. Certain Restrictions Apply.
Offre valide du 04/17/2025 au 07/01/2025

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🚗✨ Thank you for the fantastic review! We're thrilled our team could outsmart the dealer and get your F150 back on the road. Who knew mechanics could be like superhero sidekicks? 🦸‍♂️ We're here anytime you need us—without the cape!
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We’re thrilled to hear that Kirsty made your extended warranty process a breeze! ?? She’s our warranty wizard! ?‍♀️ Thank you for the kind words—your satisfaction fuels our engine! ??
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Thank you for the awesome review! ? We're thrilled to hear you enjoyed our friendly and speedy service. Remember, when your car needs a little TLC, we're just a pit stop away! ??
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We're thrilled to hear that you found our team super helpful! ? Your recommendation means the world to us. Remember, we’re always here to keep your ride running smoothly—because life’s too short for car troubles! ?? Thank you for the 5-star love!
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We're thrilled to hear you enjoyed our clean shop and friendly team! ? We strive to keep things spotless while providing top-notch service. We're always here to keep your ride running smoothly—let us work our magic on your next visit! ?✨
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Thanks for the fantastic review! ?✨ We love getting our hands dirty to keep your work truck running smoothly. Glad to hear our team kept you in the loop and your wallet happy! We’ll be here, ready for the next ‘gear’-getting challenge!
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Thank you for the fantastic review, David! ?✨ We're thrilled to hear our crew made a difference in your ride. Remember, we’re here to keep your vehicle running smoothly—no magic wands required! ? Looking forward to serving you again!
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? Thanks for choosing Transmission Sales & Service for years! We're thrilled to have earned your trust and look forward to helping with your future vehicle needs. ?
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Thanks for the 5-star review, Omar! Our crew is stoked to hear your kind words. We're thrilled to keep your ride running smoothly. ??
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? Thank you for the 5-star review, Peter! We're glad we could help. Your kind words keep our gears turning! ?? #CustomerSatisfaction #TransmissionExperts
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Thanks for trusting us, Micah! We're glad we could turn your experience around. ? Our team is here for you if you ever need us in the future, though we hope your car stays trouble-free! ?️
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? Thanks for the 5-star review! We're thrilled to hear about your positive experience. We strive to deliver on our promises and it's fantastic to know we hit the mark for you. Thanks for the confidence in our expertise! ??️
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? Thank you for the 5-star review! ? We're thrilled that we could professionally fix your car at a reasonable cost. ?? Your support means the world to us! #TransmissionSalesAndService #AutoRepair #Lakewood
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? Thank you for your kind review! We're thrilled to hear that you had a great experience with our customer service! ? #TransmissionSalesAndService #CustomerServiceExcellence #Lakewood
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Thanks for the great review, Chris! We're so glad you had a great experience with us. #TransmissionSalesandService #Lakewood ???
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Thanks for the great review, Kane! We're glad you had a great experience with us ? #TransmissionSales&Service #Lakewood
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STARTING AT $199.95 Most Vehicles. Subject To Change Without Notice. Cannot Combine With Other Offers. Must Present Coupon At Time of Service. Plus Tax. Certain Restrictions Apply.
Offre valide du 04/17/2025 au 07/01/2025

Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.