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McCabe's Automotive

Score moyen
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(1 323 Avis)
89
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Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores
-
Moyenne de ReScore
89
Score NPS ®

Détails de l'entreprise

À propos

McCabe's Automotive Specialists has been providing customers in University Place with excellent customer service and unsurpassed auto repair since 1972. McCabe's Automotive Specialists has been providing customers in University Place with excellent customer service and unsurpassed auto repair since 1972.

Catégories
Entretien de la voiture, Entretien de la voiture, Réparation automobile
Contact
(253) 565-5173

Heures d'ouverture

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Heure du Pacifique (É.-U. et Canada)
3147 Bridgeport Way W University Place, WA 98466-4519
McCabe's Automotive's Avis
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(1 323 Avis)

JN
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Jerry N.
Tacoma, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/25/2025
client vérifiéVérifié Client
10
They really want to help you.
I went to McCabe for my first time. A very friendly staff that all made me feel like my service appointment was important to them. I told them what I wanted my transmission, transfer case, and differtial fluids changed. I also told them I was going on trip. They got me fast and took care of all. They even checked and set my tire pressures. They checked or asked me about the important things for a trip. They thanked me for my business after the service. My car was clean and had no evidence of being in a garage after the service.

EM
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Eduardo M.
Tacoma, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/24/2025
client vérifiéVérifié Client
9
Excellent service
Prompt, courteous and quality service at a reasonable price.

CM
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Caroline M.
Tacoma, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/24/2025
client vérifiéVérifié Client
10
Efficient and Competent
A great place for auto repairs. Friendly, patient and knowledgeable employees. They take the time to explain and answer all questions. Plus, the shuttle service, driver Keith, is so helpful and much appreciated. I completely trust McCabe's!

PW
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Phil W.
Tacoma, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/24/2025
client vérifiéVérifié Client
10
Awesome service
Our vehicle was practically undrivable when we brought it in. Your customer service was terrific and Mike kept us appraised of everything we needed and what he was doing. Kita gave us new customer discount and diagnosis discount. Despite all the parts that needed to be replaced the car was ready the next day. It runs and rides great now!
We are grateful!!

SG
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Sarah G.
Indio, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/24/2025
client vérifiéVérifié Client
10
Beyond exceptional
I'm visiting from out of town and called MCabes in an emergency situation to fix my car before my trip back home. .

They went above and beyond to thoroughly examine my car and address my concerns with great detail.

Jeanette made my car a priority got my car in the same day and it was done by 11
am the next day.
She wrote a detailed report not my car's inspection.

My family has taken our cars to McCabes since I was a little girl. They are knowledgeable and trustworthy.

They are 100% my mechanic when I'm in town.

Thank you MCabes for taking care of me with great care!

You're the best!!

ML
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Michael L.
Fircrest, WA
Saturn SL2
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/23/2025
client vérifiéVérifié Client
10
Quick, friendly, and wonderful.
My wife's much beloved 94Saturn SL2 was in for a oil change service and courtesy inspection and all was done on time. We are very happly, as always.

SS
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Steven S.
University Place, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/23/2025
client vérifiéVérifié Client
10
At 81 I’m still amazed at the cost of parts and labor But I trust that MaCabes does excellent work.
At 81 I must admit that the cost of parts and labor today gives me sticker shock but I trust McCabe’s work ethic and believe they provid excellent service for the price.

DA
Dana A.
Tacoma, WA
GMC Pickup
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/23/2025
client vérifiéVérifié Client
0
Fixed
They did a great job. Completed right on time and even gave me a first time customer discount. Guess I’ll have to change my name for the next time to get that perk. Very satisfied 🤠

BC
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Braelynne C.
Federal Way, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/23/2025
client vérifiéVérifié Client
10
Amazing shop
I had my car towed here and had never been here before, I was definitely scared about being at a new shop. However, Donovan was a great tech and called me with every update to my car, explained all issues, and did not make me pay for or include services that I did not need - I wasn’t hustled. The staff is outstanding and I will be coming back for any future work I need done!

LW
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Lindley W.
Lakewood, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/21/2025
client vérifiéVérifié Client
8
Honest
McCabe’s has always treated me with respect and have been up front about any problems with my vehicle. Any issues have been explained clearly by the mechanics and when I decide to have the repairs done, they do exactly what they said they would and don’t nickel and dime you to inflate the bill.

BB
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Ben B.
Tacoma, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/20/2025
client vérifiéVérifié Client
10
Amazing Service and Quick Turn
Brought my vehicle in for a pre-trip inspection. Inspection was quick and done properly, with details sent to my email. In fact, they found an issue that another shop created. Will definitely return when more work is needed.

TC
Talia C.
Tacoma, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/18/2025
client vérifiéVérifié Client
10
Amazing Customer Service
Kita and Donovan are phenomenal people who were transparent and so kind throughout the whole process. They were accommodating and able to answer all of my questions and didn’t pressure me into making any decisions I wasn’t comfortable with. Our family loves McCabes and they will be taking care of our cars for as long as we live here.

JS
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Jeff S.
Lakewood, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/18/2025
client vérifiéVérifié Client
10
Excellent service and quick turnaround
Donovan and team were incredibe. Being my first time at the shop, I was reassured of the care they put into their work. Even with the heavy amount of work that had to be done, I was impressed at the quick turnaround before close of business on Friday. I will definitely be returning.

NC
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Nancy C.
Tacoma, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/18/2025
client vérifiéVérifié Client
10
McCabe's = Great Car Care
Began taking my 2005 Toyota Highlander to McCabe's in 2024 after buying a neighborhood discount card from Steve.
The card paid for itself with my first visit.
They enjoy taking good care of their customers.
Their shuttle service and loaner cars have both been an asset also.
I've recommended McCabe's to numerous people. My family have begun using their services too.

Client vérifié
Gig Harbor, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/17/2025
client vérifiéVérifié Client
10
Trustworthy service
The staff is friendly and helpful, service was done quickly with transparent pricing and explanations of work done. Highly recommend!
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.