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SureCritic / Entretien de la voiture / Bob Thomas Automotive Inc.
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Bob Thomas Automotive Inc.

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(894 Avis)
95
Écrire un avis
Bons de services Prendre Rendez-vous

Détails du score

5 stars
96%
4 stars
2%
3 stars
<1%
2 stars
<1%
1 star
<1%

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis™

ReScore
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
Avis original
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
1
Total des ReScores™
4,0
Moyenne de ReScore™
95
Score NPS ®

Détails de l'entreprise

À propos

Since 1997, Bob Thomas Automotive has grown from a 4 bay, 2 technician shop to a 10 bay, 5 technician shop. In 2010, BTA expanded our facility to include a new 6000 sq. ft. shop and added 2 new technicians to our staff to serve the needs of our customers better. It allows us to focus on our expanding fleet customer base in the new 12-bay Since 1997, Bob Thomas Automotive has grown from a 4 bay, 2 technician shop to a 10 bay, 5 technician shop. In 2010, BTA expanded our facility to include a new 6000 sq. ft. shop and added 2 new technicians to our staff to serve the needs of our customers better. It allows us to focus on our expanding fleet customer base in the new 12-bay shop, while still giving all of our customers the service and attention that they have come to expect at Bob Thomas Automotive. ...more

Catégories
Entretien de la voiture, Entretien de la voiture, Réparation automobile à domicile
Contact
(541) 734-3743
Visiter le site web
Closed
Heures d'ouverture

Heures d'ouverture

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Heure du Pacifique (É.-U. et Canada)
535 Rossanley Dr Medford, OR 97501-1771
Obtenir des directions
Bob Thomas Automotive Inc.'s Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(894 Avis)
Écrire un avis
Avis récents
KH
KATHY H.
Jacksonville, OR
Honda CR-V
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/20/2025
client vérifiéVérifié Client
10
Not just your normal service
Scheduled an oil change and voiced our concerns over our daughter’s 280, 000 mile car; I asked Loren the service writer if they would checked it out for us giving to give us peace of mind. They took the extra time to look it over for any safety concerns and did not charge us any additional cost!
They treat you as a family member would!
PS. They advised us the vehicle was safe to drive and didn’t need anything other than the oil change.
We are so Blessed having a a service and repair facility in our lives and in our community!
Thank You Bob Thomas Automotive
JN
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JERRY N.
Central Point, OR
Ford F-150
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/19/2025
client vérifiéVérifié Client
10
Brake job
Seems that they did a great job. Really tested brakes and I found no pull one way or the other. We’re very easy to deal with.
LF
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LESLIE F.
White City, OR
GMC Acadia
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/18/2025
client vérifiéVérifié Client
10
Lube and oil change
Got in immediately. Always great guys and service.
SA
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SUE A.
Jacksonville, OR
Honda CR-V
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/15/2025
client vérifiéVérifié Client
10
Finally
A frustrating situation, some after market parts failed but eventually resolved. Thank goodness for the patience and good humor of all involved
CS
CLAYTON S.
Medford, OR
Subaru Legacy
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/07/2025
client vérifiéVérifié Client
10
Need new air filter
They were very helpful
GD
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GEORGE D.
White City, OR
Ram 1500
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/07/2025
client vérifiéVérifié Client
10
Excellent service as always , thx guys
Excellent service as always . Thx guys, appreciate the hard work and timely service . G
CT
CHRIS T.
White City, OR
Toyota Tacoma
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/04/2025
client vérifiéVérifié Client
10
Oil change & door handle replacement
Excellent service, very flexible when we asked for additional work we had not scheduled !
DF
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DAVID F.
Medford, OR
Chevrolet Silverado 1500
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/04/2025
client vérifiéVérifié Client
10
L O F on 6/2/25
Thanks...@
Client vérifié
Medford, OR
Toyota Prius
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/31/2025
client vérifiéVérifié Client
10
inspection
my car was inspected here before purchase and the customer service was great i will use Bob Thomas in the future.
CL
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CHERYL L.
Medford, OR
Nissan Frontier
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/27/2025
client vérifiéVérifié Client
9
Great service
Always friendly.
BI
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BILL I.
Medford, OR
Ford Expedition
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/22/2025
client vérifiéVérifié Client
10
They've done work for me.Several times always been fantastic
You guys were great fast efficient and fair
SM
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SEAN M.
Central Point, OR
Buick Terraza
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/19/2025
client vérifiéVérifié Client
10
Fair, efficient and cool.
My latest visit to BY was as all visits there are. A great crew, fast service and more than fair pricing. Highly recommended!
LF
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LAURIE F.
Central Point, OR
Subaru Outback
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/16/2025
client vérifiéVérifié Client
10
Trip check
Love your company for its honesty and great service.
CF
Cynthoni F.
Central Point, OR
Ford Econoline Wagon
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/16/2025
client vérifiéVérifié Client
Catégorie : Service
Cynthoni said they've never been awful, they've never been bad. They work on everything, they try to please and they get it done. She always recommends them.
Recommandé
TB
Ted B.
Gold Hill, OR
Subaru Outback
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/16/2025
client vérifiéVérifié Client
Catégorie : Service
Ted said they were very good, he dropped his vehicle off without an appointment. The service he received was perfect but he wondered about the price, it always seems a little higher than he thinks it should be.
Recommandé
1-15 sur 894 résultats
Bons de services et publications
$50 off Any 30k, 60k or 90k mile Service work.
Bob Thomas Automotive is taking off $50.00 off any 30k, 60k or 90k mile scheduled maintenance this month only! Call and schedule today. 541-734-3743
Offre valide du 06/16/2025 au 07/14/2025
$50 off Any 30k, 60k or 90k mile Service work.
Bob Thomas Automotive is taking off $50.00 off any 30k, 60k or 90k mile scheduled maintenance this month only! Call and schedule today. 541-734-3743
Offre valide du 06/09/2025 au 07/07/2025
$50 off Any 30k, 60k or 90k mile Service work.
Bob Thomas Automotive is taking off $50.00 off any 30k, 60k or 90k mile scheduled maintenance this month only! Call and schedule today. 541-734-3743
Offre valide du 06/02/2025 au 06/30/2025
$50 off Any 30k, 60k or 90k mile Service work.
Bob Thomas Automotive is taking off $50.00 off any 30k, 60k or 90k mile scheduled maintenance this month only! Call and schedule today. 541-734-3743
Offre valide du 05/26/2025 au 06/23/2025
$50 off Any 30k, 60k or 90k mile Service work.
Bob Thomas Automotive is taking off $50.00 off any 30k, 60k or 90k mile scheduled maintenance this month only! Call and schedule today. 541-734-3743
Offre valide du 06/16/2025 au 07/14/2025
$50 off Any 30k, 60k or 90k mile Service work.
Bob Thomas Automotive is taking off $50.00 off any 30k, 60k or 90k mile scheduled maintenance this month only! Call and schedule today. 541-734-3743
Offre valide du 06/09/2025 au 07/07/2025
$50 off Any 30k, 60k or 90k mile Service work.
Bob Thomas Automotive is taking off $50.00 off any 30k, 60k or 90k mile scheduled maintenance this month only! Call and schedule today. 541-734-3743
Offre valide du 06/02/2025 au 06/30/2025
$50 off Any 30k, 60k or 90k mile Service work.
Bob Thomas Automotive is taking off $50.00 off any 30k, 60k or 90k mile scheduled maintenance this month only! Call and schedule today. 541-734-3743
Offre valide du 05/26/2025 au 06/23/2025
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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