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Bob Thomas Automotive Inc.

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(902 Avis)
95
Écrire un avis

Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
Avis original
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
1
Total des ReScores
4,0
Moyenne de ReScore
95
Score NPS ®

Détails de l'entreprise

À propos

Since 1997, Bob Thomas Automotive has grown from a 4 bay, 2 technician shop to a 10 bay, 5 technician shop. In 2010, BTA expanded our facility to include a new 6000 sq. ft. shop and added 2 new technicians to our staff to serve the needs of our customers better. It allows us to focus on our expanding fleet customer base in the new 12-bay Since 1997, Bob Thomas Automotive has grown from a 4 bay, 2 technician shop to a 10 bay, 5 technician shop. In 2010, BTA expanded our facility to include a new 6000 sq. ft. shop and added 2 new technicians to our staff to serve the needs of our customers better. It allows us to focus on our expanding fleet customer base in the new 12-bay shop, while still giving all of our customers the service and attention that they have come to expect at Bob Thomas Automotive. ...more

Catégories
Entretien de la voiture, Entretien de la voiture, Réparation automobile à domicile
Contact
(541) 734-3743

Heures d'ouverture

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Heure du Pacifique (É.-U. et Canada)
535 Rossanley Dr Medford, OR 97501-1771
Bob Thomas Automotive Inc.'s Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(902 Avis)

DM
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DAVE M.
Ashland, OR
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/15/2025
client vérifiéVérifié Client
10
Best local auto and truck service
I needed more information about a symbol that appeared on the car’s screen and a new fob battery. When I called Thomas Auto about these things they found time for me to come in right away. Thanks John and Jeramy for your interest and efforts. I have been with Bob Thomas since Bob opened this business many years ago and wouldn’t go anywhere else.

MB
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MICHAEL B.
Medford, OR
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/08/2025
client vérifiéVérifié Client
10
2019 Silver F150 Valve cover repair. Excellent work as always.
Bob Thomas Automotive continues to provide consistent and stellar service. In a society where customer service is not what it once was, Bob Thomas has stayed the course and has not wavered from their commitment to honest work. There are very few businesses in the Rogue Valley that I can count on. I know when I take my vehicles to Bob Thomas Automotive, I will get an honest assessment, and the repair will be done right THE FIRST TIME. A big thank you to Loren and John for clear communication and follow thru. And thank you Brian for leading Bob Thomas Automotive, and also for the courtesy ride.

Michael Brown

AW
Amanda W.
Central Point, OR
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/08/2025
client vérifiéVérifié Client
Catégorie : Service
Amanda said Jeremy was on it, he got her in pretty quickly, got it diagnosed, fixed and out the door in less than 2 days.
Recommandé

RM
Rene M.
Eagle Point, OR
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/03/2025
client vérifiéVérifié Client
Catégorie : Service
Rene said great service, they were kind and efficient.
Recommandé

LS
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LEAH S.
Medford, OR
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/28/2025
client vérifiéVérifié Client
10
Check engine light on
Check engine light on...Loren and technicians quickly determined issue and most importantly worked hard and took time to get our existing warranty to work with them for repair so we did not have to go to the dealer..!!
They are the best!!!

MB
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MICHAEL B.
Medford, OR
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/27/2025
client vérifiéVérifié Client
10
Honda Odyssey Transmission Service
As Always, you guys got the job done with great customer service.

GD
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GEORGE D.
White City, OR
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/26/2025
client vérifiéVérifié Client
10
Awesome
Thanks guys , you Rock!

BW
BILL W.
Medford, OR
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/23/2025
client vérifiéVérifié Client
10
Great service
Fast , friendly and knowledgeable!

KH
KATHY H.
Jacksonville, OR
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/20/2025
client vérifiéVérifié Client
10
Not just your normal service
Scheduled an oil change and voiced our concerns over our daughter’s 280, 000 mile car; I asked Loren the service writer if they would checked it out for us giving to give us peace of mind. They took the extra time to look it over for any safety concerns and did not charge us any additional cost!
They treat you as a family member would!
PS. They advised us the vehicle was safe to drive and didn’t need anything other than the oil change.
We are so Blessed having a a service and repair facility in our lives and in our community!
Thank You Bob Thomas Automotive

JN
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JERRY N.
Central Point, OR
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/19/2025
client vérifiéVérifié Client
10
Brake job
Seems that they did a great job. Really tested brakes and I found no pull one way or the other. We’re very easy to deal with.

LF
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LESLIE F.
White City, OR
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/18/2025
client vérifiéVérifié Client
10
Lube and oil change
Got in immediately. Always great guys and service.

SA
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SUE A.
Jacksonville, OR
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/15/2025
client vérifiéVérifié Client
10
Finally
A frustrating situation, some after market parts failed but eventually resolved. Thank goodness for the patience and good humor of all involved

CS
CLAYTON S.
Medford, OR
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/07/2025
client vérifiéVérifié Client
10
Need new air filter
They were very helpful

GD
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GEORGE D.
White City, OR
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/07/2025
client vérifiéVérifié Client
10
Excellent service as always , thx guys
Excellent service as always . Thx guys, appreciate the hard work and timely service . G

CT
CHRIS T.
White City, OR
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/04/2025
client vérifiéVérifié Client
10
Oil change & door handle replacement
Excellent service, very flexible when we asked for additional work we had not scheduled !

1-15 sur 902 résultats
Bons de services et publications
$50 off Any 30k, 60k or 90k mile Service work.
Bob Thomas Automotive is taking off $50.00 off any 30k, 60k or 90k mile scheduled maintenance this month only! Call and schedule today. 541-734-3743
Offre valide du 07/21/2025 au 08/18/2025

$50 off Any 30k, 60k or 90k mile Service work.
Bob Thomas Automotive is taking off $50.00 off any 30k, 60k or 90k mile scheduled maintenance this month only! Call and schedule today. 541-734-3743
Offre valide du 07/14/2025 au 08/11/2025

$50 off Any 30k, 60k or 90k mile Service work.
Bob Thomas Automotive is taking off $50.00 off any 30k, 60k or 90k mile scheduled maintenance this month only! Call and schedule today. 541-734-3743
Offre valide du 07/07/2025 au 08/04/2025

$50 off Any 30k, 60k or 90k mile Service work.
Bob Thomas Automotive is taking off $50.00 off any 30k, 60k or 90k mile scheduled maintenance this month only! Call and schedule today. 541-734-3743
Offre valide du 06/30/2025 au 07/28/2025
$50 off Any 30k, 60k or 90k mile Service work.
Bob Thomas Automotive is taking off $50.00 off any 30k, 60k or 90k mile scheduled maintenance this month only! Call and schedule today. 541-734-3743
Offre valide du 07/21/2025 au 08/18/2025

$50 off Any 30k, 60k or 90k mile Service work.
Bob Thomas Automotive is taking off $50.00 off any 30k, 60k or 90k mile scheduled maintenance this month only! Call and schedule today. 541-734-3743
Offre valide du 07/14/2025 au 08/11/2025

$50 off Any 30k, 60k or 90k mile Service work.
Bob Thomas Automotive is taking off $50.00 off any 30k, 60k or 90k mile scheduled maintenance this month only! Call and schedule today. 541-734-3743
Offre valide du 07/07/2025 au 08/04/2025

$50 off Any 30k, 60k or 90k mile Service work.
Bob Thomas Automotive is taking off $50.00 off any 30k, 60k or 90k mile scheduled maintenance this month only! Call and schedule today. 541-734-3743
Offre valide du 06/30/2025 au 07/28/2025
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.