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Bill's Automotive

Score moyen
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(62 Avis)
83
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Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores
-
Moyenne de ReScore
83
Score NPS ®

Détails de l'entreprise

Catégories
Contact
(248) 651-6339

Heures d'ouverture

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Heure de l'Est (É.-U. et Canada)
202 South St Rochester, MI 48307
Bill's Automotive's Avis
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(62 Avis)

EW
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EDDY W.
Rochester, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/18/2025
client vérifiéVérifié Client
10
Vehicle service
The best in class
From the staff o. de Bill's Automotive a répondu le 04/18/2025 12:47 PM

Thank you! We're glad you noticed!


MG
Michael G.
Rochester, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/18/2025
client vérifiéVérifié Client
Catégorie : Service
Michael said they're great.
Recommandé

MO
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MARY ANN O.
Rochester, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/17/2025
client vérifiéVérifié Client
10
Maintenance
Oil change and check up
From the staff o. de Bill's Automotive a répondu le 04/17/2025 05:53 AM

Thank you! It was wonderful to see you again. 


Client vérifié
Leonard, MI
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
04/16/2025
client vérifiéVérifié Client
2
Car died
After spending over $1,500 on the car , died on the way home and couldn't be resurrected the 1500 could have gone towards different car. In the past I've always relied on Bill's Auto but I'm sorry to say that I'm disappointed this time. This was a woman who really needed a car to work. If it was non-reparable from the beginning then we wouldn't have tried to repair it or repaired it.
From the staff o. de Bill's Automotive a répondu le 04/17/2025 05:51 AM

It's terrible that when we try to tell clients that certain vehicles aren't worth putting the money into, that they choose to ignore our recommendations. 

When we first diagnosed the vehicle, we gave estimates for much more work than you ended up approving. We cautioned you that this vehicle was not safe to drive. 

We have records of an additional 3 estimates that were never done, totaling over $3500 in additional needed repairs. 

It was repairable in the beginning but you didn't want to spend over $1000 to repair it.
When you tie our hands like that, we can't possibly fix every car's issues for a thousand. 

It's clear to me that no one listened to our recommendations, and the end result is a clear indicator of that. We don't want to send any vehicle back on the road without doing the needed repairs.

I find it abhorrent that you would take the time to blame us after all we did to try and accommodate YOUR requests. 


JM
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Jim M.
Rochester, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/02/2025
10
Always excellent service
I have been using Bills Auto Service for years and have always been satisfied with heir excellent service. I would always recommend them to friends and family.

GD
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Gil D.
Rochester, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/26/2025
10
Bills Automitive
Been going to Bills automotive for many years and have been very happy with the service I have received over the years.

Gil

BW
Beth W.
Rochester, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/07/2025
client vérifiéVérifié Client
Catégorie : Service
Beth said she only had one complaint, they had no carpet protectors on the carpet when they worked on her vehicle so it smelled like oil and was dirty. She had to take them out and wash them, otherwise they were great and very accommodating.
Recommandé

ZM
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ZACK M.
Rochester, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/06/2025
client vérifiéVérifié Client
10
Excellent Service
First time going here and these guys went above and beyond. Accurate quotes, same day turn around, drove me back home while I waited for my vehicle, and gave a welcoming experience. I would recommend them to anyone needing some work done on their vehicle.

DT
David T.
Rochester Hills, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/03/2025
client vérifiéVérifié Client
Catégorie : Service
David said they did a good job on his vehicle.
Recommandé

JT
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John T.
Rochester, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/25/2025
client vérifiéVérifié Client
10
Diesel exhaust system regen.
The team at Bill's did an excellent job and turned my truck around in a matter of hours. They were honest, professional and timely.

Client vérifié
Rochester Hills, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/20/2025
client vérifiéVérifié Client
9
Coolant leak inspection
They were able to sneak me in with an early morning appointment. They quickly found the issue.
Thank you very much.

MK
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MICHAEL K.
Rochester, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/17/2025
client vérifiéVérifié Client
10
Very professional and friendly at the same time
The atmosphere was professional and friendly at the same time. The work was done in an accurate and timely manner

WR
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WILLIAM R.
Utica, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/14/2025
client vérifiéVérifié Client
9
Air Conditioning System
My Air Conditioning System was not coollng. The system was low on refrigerant, which was added. The system was checked for leaks. A dye was added to see if there were any leaks. I drove my vehicle for enough time to see if and where the leak was. There were no leaks. I was kept informed during the whole process and very satisfied of the work done.

TB
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TIM B.
Rochester Hills, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/07/2025
client vérifiéVérifié Client
9
Warning light: Honda Civic
Sean and crew offered effective service on my wife's car to determine the source of an engine warning light issue. They kept in touch to let me know the cause, the availability of parts, the cost of repairs, when the part arrived, and when the job was completed.

AK
Aaron K.
Waterford, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/07/2025
client vérifiéVérifié Client
Catégorie : Service
Aaron said the service is super good and their prices are fair.
Recommandé

1-15 sur 62 résultats
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