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Benson Hyundai

Score moyen
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(2 067 Avis)
65
Écrire un avis

Détails du score

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis

ReScore
Évaluation globale 4,4/5Évaluation globale 4,4/5Évaluation globale 4,4/5Évaluation globale 4,4/5Évaluation globale 4,4/5
Avis original
Évaluation globale 2,8/5Évaluation globale 2,8/5Évaluation globale 2,8/5Évaluation globale 2,8/5Évaluation globale 2,8/5
60
Total des ReScores
4,4
Moyenne de ReScore
65
Score NPS ®

Détails de l'entreprise

À propos

Benson Hyundai is conveniently located in Spartanburg, SC. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Benson Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today. Benson Hyundai is conveniently located in Spartanburg, SC. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Benson Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today.

Catégories
Concessionnaire Hyundai, Réparation automobile, Entretien de la voiture
Contact
(864) 541-0029

Heures d'ouverture

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Heure de l'Est (É.-U. et Canada)
2550 Reidville Rd Spartanburg, SC 29301
Service après-vente's Avis
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(2 067 Avis)

MP
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Miquel P.
Fountain Inn, SC
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/02/2024
10
Catégorie : Service
Helping Me Rebuild
Portia and Malik were so professional and helpful during my appointment. My VIP appointment was every bit of that and more!!!

RW
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Robert W.
Inman, SC
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
10/24/2023
1
Catégorie : Service
Transmission service appointment
Arrived for my appointment 15 minutes early, card moving ahead of me. Waited over an hour . Without any one approaching to talk to me. I pulled off. I emailed the tech and the manager I think asking them to contact me and nothing. Until I get an email that night says I missed my appointment ff

DG
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Diana G.
Southampton, PA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/11/2023
10
Catégorie : Service
Incredible Experience - Service Department is great!
Much thanks to Vance, Chelsea, and the service team who helped my daughter when her car broke down before a holiday weekend. Vance, Chelsea, and the service team were dependable, timely, responsive, and honest. Could not ask for anything more! We will be returning when her car needs service.
Thank you again!

JB
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Jackie B.
Union, SC
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
06/13/2023
0
Catégorie : Service
Incompetence
Half ass work. Excuses as to why my car was ransacked while at their location. No responsibility taken.
No responses after numerous emails.

AM
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Ashley M.
Greer, SC
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
10/29/2022
0
Catégorie : Service
Awful experience
I bought a car here and it took over 7 hours to get paperwork finalized. Then, I drive the car for a couple hours and the next day the engine light was already on. I was traveling and had to turn completely around. When I got back to the dealership they said my car wouldn’t be ready for 2-3 days and then they refused to give me a rental car. I would not recommend this place to anyone.

AT
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Angela T.
Pacolet, SC
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
08/19/2022
0
Catégorie : Service
AC repair
I have had my car in 3 times to have the AC repaired and it is still blowing hot air. The only reason I took it to them to start with was because it was still under warranty. I called after the first time and spoke with Vance and told him where my mechanic said it was leaking coolant from and he told me my mechanic didn't know what he was talking about. Obviously he did. I had air for about 4 hours after picking my car up and now nothing.

CS
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Casandra S.
Gaffney, SC
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
03/30/2022
Type de service : Maintenance
client vérifiéVérifié Client
8
Catégorie : Service
Fast and friendly service!
They greeted me with a morning smile, and they completed the service in a timely manner.
VANCE M., Service Manager de Benson Hyundai a répondu le 03/30/2022 10:18 AM

THANK YOU FOR YOUR RESPONSE


TB
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Tammy B.
Gaffney, SC
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/27/2022
Type de service : Repair
client vérifiéVérifié Client
10
Catégorie : Service
Great service
The service was fast and friendly.
VANCE M., Service Manager de Benson Hyundai a répondu le 03/30/2022 10:18 AM

THANK YOU SO MUCH


Client vérifié
Spartanburg, SC
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
03/24/2022
Type de service : Maintenance
client vérifiéVérifié Client
0
Catégorie : Service
Not happy Hyundai
Im not happy with the service of my vehicle. Im told nothings wrong with my car and clearly when I’m driving there’s hesitation in gear changes and it’s whining. After replacement of the turbo the car is losing oil. But I was told that’s not true. My oil light came on twice between oil changes. Quality of the service performance is less than good.
VANCE M., Service Manager de Benson Hyundai a répondu le 03/30/2022 10:13 AM

THANK YOU FOR YOUR RESPONSE


Client vérifié
Union, SC
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/18/2022
Type de service : Maintenance
client vérifiéVérifié Client
10
Catégorie : Service
Awesome
Excellent service
VANCE M., Service Manager de Benson Hyundai a répondu le 03/21/2022 05:52 AM

THANK YOU SO MUCH


JL
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Janet L.
Spartanburg, SC
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/10/2022
Type de service : Repair
client vérifiéVérifié Client
10
Catégorie : Service
Service
Every time I take my car for service to Benson, I am treated courteously and in a friendly manner. I never have to wait as long as I expect. I always take reading, or work with me because I can get things done there. The waiting room is quiet and very nice with all the amenities for snacking and hot or cold drinks.
VANCE M., Service Manager de Benson Hyundai a répondu le 03/17/2022 04:07 AM

THANK YOU SO MUCH


GW
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Gary W.
Gaffney, SC
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
03/07/2022
Type de service : Maintenance
client vérifiéVérifié Client
6
Catégorie : Service
service work
it took lrss time for all work
VANCE M., Service Manager de Benson Hyundai a répondu le 03/08/2022 04:27 AM

THANK YOU FOR YOUR RESPONSE. 


JP
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James P.
Boiling Springs, SC
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/22/2022
Type de service : Repair
client vérifiéVérifié Client
10
Catégorie : Service
James
These folks are the " Best "
VANCE M., Service Manager de Benson Hyundai a répondu le 02/25/2022 05:12 AM

THANK YOU SO MUCH


Client vérifié
Spartanburg, SC
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/16/2022
Type de service : Repair
client vérifiéVérifié Client
10
Catégorie : Service
EXCELLENT SERVICE
ALWAYS HAPPY WITH MY SERVICE AT BENSON HYUNDAI
VANCE M., Service Manager de Benson Hyundai a répondu le 02/16/2022 12:30 PM

THANK YOU SO MUCH


DJ
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Diane J.
Columbus, NC
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/15/2022
Type de service : Maintenance
client vérifiéVérifié Client
10
Catégorie : Service
Very pleased, always have the car serviced there
The staff is very friendly & professional; right from the first call to schedule your appointment to the end of appointment. Never had any problems with the workmanship. Excellent service!!!!
VANCE M., Service Manager de Benson Hyundai a répondu le 02/16/2022 10:51 AM

THANK YOU SO MUCH

Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.