My husband went in for an inspection and was charged $125. He called me and asked why it was so much, since I usually get the inspections done. I immediately called to ask why it was so high, The owner told me he got an oil change as well. I said, no we just had one done last week. There must be an error. 5 minutes later, he called me back and apologized for the error and said he would refund the money, we just had to come back with our card. We have been going to them for years for our cars services, and tires. They are good people and never steer you wrong. I definitely recommend them to anyone needing car repairs or tires.
PW
Phyllis W.
Durham, NC
01/10/2022
10
Great Customer and excellent Mechanic
I am so pleased with the service that I receives from AW Auto services, Igor is the best mechanic anyone could ever ask for. He is very fair and will not try to overcharge for services, and the staff is very nice and willing to work with you on any problem you may have, I do not want anyone else working on my car but Igor and the team that he works with. I had some issues that was very frustrating and Igor did an outstanding job to inform and resolve my car problems even gives great connections for other help like getting the most reasonable towing service to get my car to it's destination. I can't say enough about the excellent service I receive at this business. Thanks to Igor I can rest knowing that I will not be ripped off like I have been in the past from some greedy and dishonest mechanics. Igor will always try to offer the most reasonable service and if the car does not need something he will make sure he let's you know that I would recommend anyone especially women who has very little knowledge of what's going on with our cars, you can feel at ease knowing that you will get the truth. Excellent Customer Service and I am so thankful.
PW
Phyllis W.
Durham, NC
01/10/2022
10
Phyllis Wiley
This company does an outstanding job. Igor is one of the best Mechanic in this area. He is fair and very knowledgeable and honest about what your car repairs may need. AW Auto services really operate at a high level of integrity and you can expect the best when having your car serviced. Igor takes time to explain what is going on and will go over and above to try and get you the best deal. Don't try to overcharge. I will never let anyone else work on my car. I recommend him to anyone will car problems especially if you have ever felt lied to by other Mechanics you can be relieved of your fears with Igor and the staff at AW Auto ? sevices.
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