I have been a customer for the past 4 years working with Kelly taking care of my needs. I went in today meet Blake new owner and he assured me that anything the old admin had granted he up hold. Auto Maxx has a oil change program to where on your 5th oil change it will be on the house. Meeting Blake for the first time you see that he's very knowledgeable about the industry, makes you comfortable about letting Auto Maxx handle your mechanical business.

Recommandé

Tracy R.

Stafford, TX

09/04/2020

Extremely Disappointed

About a month or so ago I took my truck in because it was making a weird noise and it’s normally extremely quiet. I was informed a valve was loose and needed to be replaced. Keep in mind there was absolutely nothing wrong besides the noise. Everything else worked perfectly. After paying a little over $350 the noise was gone. But then I quickly realized the ac was blowing hot air and wasn’t cooling at all and now has a smell. So I take it back the next day and was told that what they did had absolutely nothing to do with how the ac blows and I can pay another $168 and they’d only tell me what the problem was! Now I’m left riding around in Houston 100 degree weather with my one year old with an ac that blows Hot air out one side of the car and semi cool out of the other! I’m extremely disappointed and can’t afford to correct something that is now broken that wasn’t before I took it there! I will not be recommending a place that picks and chooses who to treat right!

Non recommandé

PrISCILLA H.

Missouri City, TX

05/25/2019

Motor mount

This place is great. Kelly is running the place.they provide great service. She is professional. They have great customer service. They are honest people do business with. I gave this place a 5 star.

Recommandé

Cathy H.

Missouri City, TX

05/17/2019

Great Service

Great service. Kelly and Ishmael were very friendly and helpful. Stayed after hours to help make sure everything was taken care of. Honest, helpful and priced well.

Recommandé

Master R.

Rosharon, TX

12/26/2016

Terrible service

Rude cashier rude service people would not recommend to anyone a day in my life

Non recommandé

VASHANDA W.

Missouri City, TX

Nissan Sentra

03/02/2016

Vérifié Client

State Inspection

The service was fast, friendly, and hassle free.

Recommandé

Ashley S.

Missouri City, TX

Chevrolet Impala

02/20/2016

Vérifié Client

Catégorie : Service

Ashley said she left her vehicle at this business for an entire day. She paid for the service and she still does not know what is wrong with her vehicle. She would not recommend this business for service for reasons already stated.

Non recommandé

Thomas M.

Missouri City, TX

Ford Pickup

02/17/2016

Vérifié Client

Catégorie : Service

Thomas said this was the first time the business worked on his vehicle but they did a good job.

Recommandé

Kevin G.

Fresno, TX

Nissan Maxima

02/17/2016

Vérifié Client

Catégorie : Service

Kevin said he is a regular customer at this business. He highly recommends them for service.

Recommandé

Kelly G. de Auto Max Two a répondu le 02/23/2016 06:44 AM

Thank you for the great review !!! I really appreciate your business. Please print this and bring with you at your next visit for 10 % off any service needed.

Kelly

RHONDA D.

Missouri City, TX

Ford Escape

02/14/2016

Vérifié Client

Took 2 hour test drive used all my gas

Was going to come back after never

Non recommandé

Kelly G. de Auto Max Two a répondu le 02/16/2016 06:07 AM

I apologize if you felt we took to long to drive cycle your vehicle. We offered you a shuttle and as I explained if the 02 sensor did not fix your problem that meant the more costly repair would be needed. Most shops make the customer drive cycle their own vehicle and if the light comes back on the customer brings the vehicle back. I do not like doing that because I don't feel that is a complete repair. Some vehicles take up to 400 miles to drive cycle. I have all customer vehicles drive cycled if possible before releasing the vehicle, so the customer knows the repair is done and they will not need to come back for the same issue or a new one that may arise. Please let me know if their is anything I can do to make up for your bad experience.

Thank you,
Kelly
General Manager

Kenneth S.

Missouri City, TX

Toyota Camry

02/13/2016

Vérifié Client

Catégorie : Service

Spoke with Nora. She said she was satisfied with the service provided by this business.

Recommandé

Kelly G. de Auto Max Two a répondu le 02/16/2016 06:34 AM

Thank you for the great review !!! I really appreciate your business.

Kelly G. de Auto Max Two a répondu le 02/16/2016 06:37 AM

Thank you for the great review !!! I really appreciate your business. Please print this and bring with you at your next visit for 10 % off any service needed.

Kelly Gubosh
General Manager

ALICIA A.

Houston, TX

Chevrolet Cruze

02/09/2016

Vérifié Client

Service

Professionalism and honesty.

Recommandé

Kelly G. de Auto Max Two a répondu le 02/16/2016 06:37 AM

Thank you for the great review !!! I really appreciate your business. Please print this and bring with you at your next visit for 10 % off any service needed.

Kelly Gubosh
General Manager

BETTE S.

Sugar Land, TX

Honda Civic

01/25/2016

Vérifié Client

great experience

Kelly, thanks for all your help---great job and great customer service--i have been telling all my friends. see you soon...

Recommandé

Kelly G. de Auto Max Two a répondu le 02/16/2016 06:37 AM

Thank you for the great review !!! I really appreciate your business. Please print this and bring with you at your next visit for 10 % off any service needed.

Kelly Gubosh
General Manager

Harry J.

Missouri City, TX

Kia Sportage

01/25/2016

Vérifié Client

Catégorie : Service

Harry said this business is patient, kind, courteous, professional and understanding.

Recommandé

Kelly G. de Auto Max Two a répondu le 02/16/2016 06:37 AM

Thank you for the great review !!! I really appreciate your business. Please print this and bring with you at your next visit for 10 % off any service needed.

Kelly Gubosh
General Manager

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