AVOID! AVOID! AVOID!
I had my car towed to AutoCheck Missouri City because it wouldn't start. They said the starter was bad. Starter was replaced but car still wouldn't start. They worked on it a couple more days and then took it to a "sister" store, Lone Star Auto Electric. Two days there and they still didn't have a diagnosis. They told me they couldn't figure out what was wrong with it without a $250 electronic diagnosis. I told them that they had had the car for a week and couldn't find the problem. I was hesitant about sinking another $250 with them after reading the other NEGATIVE REVIEWS. I asked them to put my original starter back on and that I would have it towed to Nissan. They agreed and the owner, Chris, said my car had kicked their butt and he had a lot of frustrated mechanics. After I had my car towed to Nissan, they advised the next day that it was in deed the starter. They said they couldn't start a new claim with my warranty company because AutoCheck Missouri City had accepted payment for the starter they put on. I asked Chris if they would send back the money they got from my warranty company or at least cover 1/2 of my Nissan bill since they had been paid for work that didn't fix my car. He refused any help other than to replace the cheap starter they originally put in with a factory Nissan starter. He stated if they did that, he would no longer cover any warranty work on the Nissan starter. I'm now out $898 that my CarMax warranty should have covered, had AutoCheck been honest. In my opinion, AutoCheck Missouri City is only interested in racking up large repair bills and will lie to you to get there. YOU'VE BEEN WARNED!
7/24/19 Update: I let the owner, Chris, know that I had left a review on Yelp. He just called and told me not to bring my car there and never to come by their shop... NO PROBLEM, CHRIS!
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I had my car towed to AutoCheck Missouri City because it wouldn't start. They said the starter was bad. Starter was replaced but car still wouldn't start. They worked on it a couple more days and then took it to a "sister" store, Lone Star Auto Electric. Two days there and they still didn't have a diagnosis. They told me they couldn't figure out what was wrong with it without a $250 electronic diagnosis. I told them that they had had the car for a week and couldn't find the problem. I was hesitant about sinking another $250 with them after reading the other NEGATIVE REVIEWS. I asked them to put my original starter back on and that I would have it towed to Nissan. They agreed and the owner, Chris, said my car had kicked their butt and he had a lot of frustrated mechanics. After I had my car towed to Nissan, they advised the next day that it was in deed the starter. They said they couldn't start a new claim with my warranty company because AutoCheck Missouri City had accepted payment for the starter they put on. I asked Chris if they would send back the money they got from my warranty company or at least cover 1/2 of my Nissan bill since they had been paid for work that didn't fix my car. He refused any help other than to replace the cheap starter they originally put in with a factory Nissan starter. He stated if they did that, he would no longer cover any warranty work on the Nissan starter. I'm now out $898 that my CarMax warranty should have covered, had AutoCheck been honest. In my opinion, AutoCheck Missouri City is only interested in racking up large repair bills and will lie to you to get there. YOU'VE BEEN WARNED!
7/24/19 Update: I let the owner, Chris, know that I had left a review on Yelp. He just called and told me not to bring my car there and never to come by their shop... NO PROBLEM, CHRIS!