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AUTO & TRUCK SERVICES

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(1 131 Avis)
92
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Détails du score

5 stars
91%
4 stars
5%
3 stars
1%
2 stars
<1%
1 star
<1%

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis™

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores™
-
Moyenne de ReScore™
92
Score NPS ®

Détails de l'entreprise

À propos

AUTO & TRUCK SERVICES is conveniently located in Birmingham, AL. Our shop is staffed with expert technicians who provide quality repair and maintenance service. Call or email us to set up an appointment today. AUTO & TRUCK SERVICES is conveniently located in Birmingham, AL. Our shop is staffed with expert technicians who provide quality repair and maintenance service. Call or email us to set up an appointment today.

Catégories
Réparation automobile, Réparation automobile à domicile, Réparation automobile d'importation
Contact
(205) 252-9300
Closed
Heures d'ouverture

Heures d'ouverture

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Heure centrale (É.-U. et Canada)
100 25th St SOUTH BIRMINGHAM, AL 35233-2500
Obtenir des directions
AUTO & TRUCK SERVICES's Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(1 131 Avis)
Écrire un avis
Avis récents
MC
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Mike C.
Birmingham, AL
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
04/05/2025
1
BOTCHED REPAIRS AND BAD WORKMANSHIP
Norman and Grace are very nice people. They are always kind and friendly and seem to be very good with their customers. That said, the services they performed on my car have been subpar at best and negligent at the worst. I brought my Jeep Grand Cherokee into their shop because of a leaking radiator. My regular service shop was busy, so I asked for a recommendation from friends for where to take it. Auto and Truck Services came highly recommended, so I took it there. They identified the problem as a busted radiator that need to be replaced. It took them 3 days to do it, but they replaced the radiator and everything seemed to be fine. Then a month or so later the new radiator started leaking, this time in a different spot. So I took it back. Turns out when they replaced it the first time, someone in the shop got my car's make and model number wrong, so they apparently installed the wrong type of radiator the first time. Which they replaced with the correct one (for no charge). But again, it took 3 days for them to get the right part in and do the repair. Got the car back, drove it home, then realized the horn didn't work. They forgot to reconnect it after the repair, so I had to take it BACK for them to fix it. Then a couple of days later I noticed something new dripping under the car. It was a different fluid than the radiator, this was either oil or transmission fluid. A leak that was NOT there before. So I took it back yet again, this time they said it was unrelated to the radiator repair *which I absolutely DO NOT BELIEVE* But I gave them the benefit of the doubt yet again. They said they would fix the leak, but it took 2 days for them to do that. While they were fixing it, they noticed that one of my tire pressure sensors was bad, so they offered to replace it, which they did, but they couldn't figure out how to program It properly. So they said they would give me the car back for the weekend and that I should bring it back YET AGAIN for them to ultimately fix it. Then this morning I look under the car and IT IS STILL LEAKING. I am absolutely livid. I have taken my car to them no less than 3 times and each time I got the car back, something new was wrong or they botched the repair they were supposed to do. Two different radiators, a disconnected horn, a still-broken tire sensor and a leak that isn't fixed. And they charged me for the leak repair to the tune of almost $300! All in I have spent almost $1200 on this and my car ia still not fixed. I do not like writing negative reviews, especially since the owners do seem to be genuinely nice people, but this is the worst experience I've had on a long time dealing with car repairs. I am not taking it back to them, I am dropping it off at my previous auto shop Monday. They have never let me down before, I should have just waited until they were available when all of this started. Again, I don't want to be negative, but seriously consider another auto shop. Would not recommend.
VA
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Vicki A.
Birmingham, AL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/22/2025
10
SGI International
SGI International or Soka Gakkai International (Value Creation Society) is a worldwide organization with over 11 million members in 192 countries promoting peace, culture, and education focused on global issues from a Buddhist perspective. The goal of SGI Nichiren Buddhism is to enable each person to become happy and achieve world peace. Our primary practice is chanting "Nam-myoho-renge-kyo" or Devotion to the Mystic Law of Cause and Effect.

The core teaching of Buddhism is the Middle Way. The Middle Way refers to a balanced, harmonious course of action or conduct avoiding the extremes of self-indulgence and self-denial.

For more information visit our website at www.sgi-usa.org.
AM
Alan M.
Birmingham, AL
Lexus LS 430
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/25/2023
client vérifiéVérifié Client
10
Lexus LS 430 Coil Pack
Norm and his team made quick work of replacing the coil pack on our 2007 Lexus. Thank you!
Client vérifié
Birmingham, AL
Toyota Highlander
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/21/2023
client vérifiéVérifié Client
10
The best
There is no one else in town as honest and ethical as Norman. So thankful he’s in business.
MD
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Melinda D.
Birmingham, AL
Toyota Sequoia
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/18/2023
client vérifiéVérifié Client
10
Thank you!
Thank you so much for your prompt, thorough service. Y’all are simply The Best!!!!!
JB
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John B.
Birmingham, AL
Ford Ranger
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/11/2023
client vérifiéVérifié Client
10
Fluid & filter
It is important to maintain a vehicle in order to get the mileage you want out of a work car or truck…besides oil & filter changes there is power steering & brake fluid…..A fuel filter has to be changed occasionally. It takes a little bit of know how to keep people commutin’ from points A to B.
DD
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Dr Charles D.
Birmingham, AL
Buick Enclave
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/08/2023
client vérifiéVérifié Client
10
Excellent
Comprehensive and timely service
RA
Reggie A.
Birmingham, AL
Honda Passport
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/08/2023
client vérifiéVérifié Client
10
Vehicle inspection services.
A&T Service is Birmingham’s best automobile repair shop! They’re service customers in a Christ-like way. Their honesty/integrity is something not often experienced in the automotive industry. They do great work, and you can trust what Norm and his teams says & does. I highly recommend Auto and Truck Svc.
DD
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Dr Charles D.
Birmingham, AL
Mercedes-Benz ML320
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/04/2023
client vérifiéVérifié Client
10
Excellent
Competent and thorough service attending to all issues with my vehicle
RP
Ron P.
Birmingham, AL
Chevrolet Traverse
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/03/2023
client vérifiéVérifié Client
10
Auto & Truck Appreciation
Auto & Truck repair shop is the best and most honest I've ever used and highly recommend them. I've been a customer for approximately 22 years.
SW
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Sally W.
Birmingham, AL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/24/2023
10
Basic maintenance was provided
I’ve had maintenance done on several cars for many years. Quality work in timely fashion.
SF
Steve F.
Birmingham, AL
Chevrolet Silverado 1500
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/19/2023
client vérifiéVérifié Client
10
Always Top Notch Service
Always treated like family and I’m never pressured into unnecessary repairs.
SW
Sally W.
Birmingham, AL
Lexus ES 350
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/18/2023
client vérifiéVérifié Client
10
General service of oil change and fluids check provided efficiently
Good service
PG
Pat G.
Mc Calla, AL
Chrysler 300
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/15/2023
client vérifiéVérifié Client
10
Service Vehicle
The service we received on our vehicle was done in a professional and timely manner. Grace and Norman are warm hearted and kind individuals who seek to please their customers. Thanks again for servicing our vehicle!
PB
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Paul B.
Birmingham, AL
Lincoln MKX
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/14/2023
client vérifiéVérifié Client
10
Oil change
Same professional and friendly care. My confidence in this service is “off the charts”.
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