This is our 2nd service with Aspen Auto and we're very satisfied. The reception area is always neat and clean, they cater to folks waiting with snacks and drinks, and they're ALWAYS friendly and helpful. BEST OF ALL -- they'll match prices, whether it's a dealer or chain auto shop -- they never quibble, they just say "we'll match it!". This helps out quite a bit since the location is walking distance and in a familiar neighborhood. The front desk folks always take the time to explain things, too. I find most service places to be very intimidating, Aspen Auto doesn't have that pushy, "gotta sell ya" feel - just the facts.
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