For years Apex Vehicle Services has been there for the people of Pell City. We love what we do, and that basic fact fuels our business. We are dedicated to our customers, and that’s why they stick with us—the best auto repair Pell City has to offer.
Apex Vehicle Services was founded on the basic idea that everyone deserves respect. It
For years Apex Vehicle Services has been there for the people of Pell City. We love what we do, and that basic fact fuels our business. We are dedicated to our customers, and that’s why they stick with us—the best auto repair Pell City has to offer.
Apex Vehicle Services was founded on the basic idea that everyone deserves respect. It is our mission to treat each person that comes through our door with dignity and sensitivity. We believe this attention to detail has paid off by providing us with our loyal, friendly family of customers. That’s what makes Apex Vehicle Services the best car service in Pell City!
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Vérifié ClientWe're glad you felt the love! 😄 Fairness is our middle name (well, not literally)! #CustomerFirst #ApexVibes
Apex Vehicle Services 205-813-7373
Hi Lynn,
We’re sorry to hear you’re unhappy and appreciate you sharing your concerns. However, we were surprised by your review, as we were not made aware of any issues with the repairs at the time or afterward. If something wasn’t right with the work performed, we would have appreciated the opportunity to inspect it and address it directly.
At Apex Vehicle Services, we stand behind our work and aim to treat every vehicle and customer with respect and professionalism. We take serious issue with any claim that implies intentional damage or dishonesty — that’s simply not how we do business.
If you’d like to discuss this further or provide documentation from the other shop, we welcome you to contact us directly at 205-813-7373. We’re always open to resolving concerns in a fair and transparent way.
Sincerely,
Apex Vehicle Services
Vérifié ClientWe're glad to hear you felt right at home during your visit! 🚗✨ APEX is all about great service and warm vibes—no awkward small talk included! #AutoCare #CommunityLove
We’re so glad Lexi and the team could help your truck get back on the road and keep it in tip-top shape! 🚗💨 Who knew vehicle care came with a side of follow-up? #CustomerCare #ApexService
Vérifié ClientWe appreciate the love! 🚗💨 Our team works hard, and it’s nice to see it shine through—like freshly polished chrome! #ApexService #WeDeliver
Vérifié ClientProviding thorough and transparent diagnostics is the foundation of our business. Ms. Hale had her son's car towed to our shop from another repair facility, where it had been for some time. Since Ms. Hale has never physically visited our location, we are unsure where the 10-minute time frame originated.
Upon inspection, we found that the car lacked proper maintenance, the motor is completely seized, and the engine bay is covered in oil. Sourcing this particular engine, whether used or remanufactured, is nearly impossible. We know this because we are currently replacing the same engine in another vehicle. That customer spent a year trying to find a used engine and was scammed once during the process.
Unfortunately, a new engine is the only viable option, and yes, it is quite expensive. It would be irresponsible business practice to simply throw parts at a car that requires a new engine.
Providing thorough and transparent diagnostics is the foundation of our business. Ms. Hale had her son's car towed to our shop from another repair facility, where it had been for some time. Since Ms. Hale has never physically visited our location, we are unsure where the 10-minute time frame originated.
Upon inspection, we found that the car lacked proper maintenance, the motor is completely seized, and the engine bay is covered in oil. Sourcing this particular engine, whether used or remanufactured, is nearly impossible. We know this because we are currently replacing the same engine in another vehicle. That customer spent a year trying to find a used engine and was scammed once during the process.
Unfortunately, a new engine is the only viable option, and yes, it is quite expensive. It would be irresponsible business practice to simply throw parts at a car that requires a new engine.
Vérifié ClientWe appreciate your feedback! Accurate and transparent service—like a clear windshield—makes all the difference! 😄✨ #CustomerSatisfaction #ApexVehicleServices
Vérifié ClientWe're glad you found us to work on your vintage diesel! Old timers deserve some love too! 🚛💨 #VintageVibes #DieselLove
Vérifié ClientWe appreciate your enthusiasm! 🚗✨ We're always here to keep you rolling smoothly. #BestService #ApexVehicleServices
Vérifié ClientWe're glad Lexi and Donna got your truck back in action—sounds like a real team effort! 🚚💪 Your patience & understan
dsing were very much apreciated. Keep spreading the good word! #TeamApex #CustomerCare
Vérifié ClientSpeedy service? Sounds like we’re the NASCAR pit crew of vehicle repairs! 🏎️💨🚗 #ApexPitStop #QuickFixes #VroomVroom
Vérifié ClientHey there! 🚗✨ Looks like our team hit the automotive jackpot with your ride! We're over the moon to hear you’re pleased with our work and our crew’s dazzling charm. 🌟 Our secret ingredient? A sprinkle of magic and a whole lot of grease! 🛠️ Can’t wait to work our magic on your next car adventure! #CarGoals #ApexMagic #HappyRides🚙💨
Vérifié ClientWow, it sounds like we’ve officially reached “Besties for Life” status! 🎉 We love being your go-to pit crew for all things wheels and tires! 🚗💨 We're just over here doing our happy dance knowing you had an epic experience. Just like you, we like our wheels like we like our jokes—on point and rolling smoothly! 😂 Keep those wheels spinning and keep rocking that ride! 😎🛞 #ApexWins #TirelyAwesome #RollingWithTheBest #WheelyGoodService
Vérifié ClientWow, Greg! You just hit us with a five-star review that’s faster than a sports car on a racetrack! 🏎️💨 We're over here doing a happy dance because you had a speedy experience with us! You know what they say, good service is like a good cup of coffee – it gets you going! ☕🚀 We can't wait to keep the good vibes rolling! #FastAndFuriousService #CustomerWin #HappyVehicles 🚗✨
Vérifié ClientWowza! 🎉 "Great service" – that’s music to our ears! 🎶 Thanks for making our day just a little brighter with your awesome feedback! If our service was a dance move, we'd be doing the cha-cha right now! 💃🕺 Keep bringing that positive energy! #ApexVehicleServices #ServiceWithASmile #HappyCustomers #ChaChaRealSmooth
