business image

Apex Vehicle Services

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(190 Avis)
93
Écrire un avis

Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores
-
Moyenne de ReScore
93
Score NPS ®

Détails de l'entreprise

À propos

For years Apex Vehicle Services has been there for the people of Pell City. We love what we do, and that basic fact fuels our business. We are dedicated to our customers, and that’s why they stick with us—the best auto repair Pell City has to offer.

Apex Vehicle Services was founded on the basic idea that everyone deserves respect. It
For years Apex Vehicle Services has been there for the people of Pell City. We love what we do, and that basic fact fuels our business. We are dedicated to our customers, and that’s why they stick with us—the best auto repair Pell City has to offer.

Apex Vehicle Services was founded on the basic idea that everyone deserves respect. It is our mission to treat each person that comes through our door with dignity and sensitivity. We believe this attention to detail has paid off by providing us with our loyal, friendly family of customers. That’s what makes Apex Vehicle Services the best car service in Pell City!
...more

Catégories
Entretien de la voiture, Entretien de la voiture, Atelier de réparation
Contact
(205) 813-7373

Heures d'ouverture

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Heure de l'Est (É.-U. et Canada)
164 Lewis Lake Lane Pell City, AL 35125
Apex Vehicle Services' Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(190 Avis)

KS
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Keith S.
Anniston, AL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/03/2025
10
Very nice
They was very nice. Lexi is a very nice and sweet lady. She was very helpful. The young man that checked my truck was very nice. I had trouble with the front end. He checked it out and told me the best thing to do to fix it and give me an estimate and let me decide on what to do. He didn’t push anything on me. I let them fix my truck and it fix my problem. They even called a few days later to check to see how my truck was doing. I don’t know who does that not even the Doctor. I would tell anyone to go there to have them check their vehicle out to have fix
Your Automotive P. de Apex Vehicle Services a répondu le 05/05/2025 06:25 AM

We’re so glad Lexi and the team could help your truck get back on the road and keep it in tip-top shape! 🚗💨 Who knew vehicle care came with a side of follow-up? #CustomerCare #ApexService


Client vérifié
Pell City, AL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/25/2025
client vérifiéVérifié Client
10
Awsome Job
Apex is great! They are a hard working crew from top to bottom. Got my vehicle within a week.
Your Automotive P. de Apex Vehicle Services a répondu le 04/30/2025 09:37 AM

We appreciate the love! 🚗💨 Our team works hard, and it’s nice to see it shine through—like freshly polished chrome! #ApexService #WeDeliver


AH
Amber H.
Pell City, AL
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
04/23/2025
client vérifiéVérifié Client
0
Didn't care about us!! Just wanted money!!
They told us the engine was no good After looking at the vehicle for 10 minutes. Gave us an estimate of $15,000 dollars. They did not go in depth to try to find a solution. Just wanted us to get a new motor. Bad business!!
Your Automotive P. de Apex Vehicle Services a répondu le 04/24/2025 08:14 AM

Providing thorough and transparent diagnostics is the foundation of our business. Ms. Hale had her son's car towed to our shop from another repair facility, where it had been for some time. Since Ms. Hale has never physically visited our location, we are unsure where the 10-minute time frame originated.

Upon inspection, we found that the car lacked proper maintenance, the motor is completely seized, and the engine bay is covered in oil. Sourcing this particular engine, whether used or remanufactured, is nearly impossible. We know this because we are currently replacing the same engine in another vehicle. That customer spent a year trying to find a used engine and was scammed once during the process.

Unfortunately, a new engine is the only viable option, and yes, it is quite expensive. It would be irresponsible business practice to simply throw parts at a car that requires a new engine.

Apex Vehicle Services 205-813-7373
Your Automotive P. de Apex Vehicle Services a répondu le 04/24/2025 08:15 AM

Providing thorough and transparent diagnostics is the foundation of our business. Ms. Hale had her son's car towed to our shop from another repair facility, where it had been for some time. Since Ms. Hale has never physically visited our location, we are unsure where the 10-minute time frame originated.

Upon inspection, we found that the car lacked proper maintenance, the motor is completely seized, and the engine bay is covered in oil. Sourcing this particular engine, whether used or remanufactured, is nearly impossible. We know this because we are currently replacing the same engine in another vehicle. That customer spent a year trying to find a used engine and was scammed once during the process.

Unfortunately, a new engine is the only viable option, and yes, it is quite expensive. It would be irresponsible business practice to simply throw parts at a car that requires a new engine.

Apex Vehicle Services 205-813-7373

GC
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Gwendolyn C.
Talladega, AL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/10/2025
client vérifiéVérifié Client
10
EXCEPTIONAL SERVICE
I am extremely satisfied with the accurate and transparent service from start to finish!
Your Automotive P. de Apex Vehicle Services a répondu le 04/15/2025 09:36 AM

We appreciate your feedback! Accurate and transparent service—like a clear windshield—makes all the difference! 😄✨ #CustomerSatisfaction #ApexVehicleServices


DM
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David M.
Cropwell, AL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/07/2025
client vérifiéVérifié Client
10
Awesome service and staff
I feel fortunate to find someone to work on an old diesel. Great service.
Your Automotive P. de Apex Vehicle Services a répondu le 04/08/2025 06:09 AM

We're glad you found us to work on your vintage diesel! Old timers deserve some love too! 🚛💨 #VintageVibes #DieselLove


Client vérifié
Pell City, AL
Porsche 928
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/19/2025
client vérifiéVérifié Client
10
Great Service
Best in town!
Your Automotive P. de Apex Vehicle Services a répondu le 03/19/2025 07:57 AM

We appreciate your enthusiasm! 🚗✨ We're always here to keep you rolling smoothly. #BestService #ApexVehicleServices


RD
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Robert D.
Pell City, AL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/17/2025
client vérifiéVérifié Client
10
Great job
Everyone did a wonderful job, but the motor was damaged in transit. The problem was taken care of by Lexi and Donna. Now my truck is running again. Thanks! to everyone involved and I'll pass it on. Thank you again
Your Automotive P. de Apex Vehicle Services a répondu le 03/18/2025 05:47 AM

We're glad Lexi and Donna got your truck back in action—sounds like a real team effort! 🚚💪 Your patience & understan
dsing were very much apreciated. Keep spreading the good word! #TeamApex #CustomerCare

Apex Vehicle Services 205-813-7373

AS
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Ashley S.
Pell City, AL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/12/2025
client vérifiéVérifié Client
10
Awesome service.
They were really quick with my vehicle. Got the problem diagnosed and had me fixed in no time.
Your Automotive P. de Apex Vehicle Services a répondu le 03/17/2025 09:37 AM

Speedy service? Sounds like we’re the NASCAR pit crew of vehicle repairs! 🏎️💨🚗 #ApexPitStop #QuickFixes #VroomVroom


Client vérifié
Pell City, AL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/28/2025
client vérifiéVérifié Client
10
Great people
Very happy at the work they have done always happy to see great people doing a great job on cars very pleased I will use them again thank you guys
Your Automotive P. de Apex Vehicle Services a répondu le 03/05/2025 09:37 AM

Hey there! 🚗✨ Looks like our team hit the automotive jackpot with your ride! We're over the moon to hear you’re pleased with our work and our crew’s dazzling charm. 🌟 Our secret ingredient? A sprinkle of magic and a whole lot of grease! 🛠️ Can’t wait to work our magic on your next car adventure! #CarGoals #ApexMagic #HappyRides🚙💨


TB
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Thomas B.
Pell City, AL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/28/2025
client vérifiéVérifié Client
10
Wheel and Tire Install
As always, Apex delivers a 5 star experience. I purchased wheels from an outside vendor and the tires from Apex. Nothing but the best service. The only ones I’ll use.
Your Automotive P. de Apex Vehicle Services a répondu le 03/05/2025 09:37 AM

Wow, it sounds like we’ve officially reached “Besties for Life” status! 🎉 We love being your go-to pit crew for all things wheels and tires! 🚗💨 We're just over here doing our happy dance knowing you had an epic experience. Just like you, we like our wheels like we like our jokes—on point and rolling smoothly! 😂 Keep those wheels spinning and keep rocking that ride! 😎🛞 #ApexWins #TirelyAwesome #RollingWithTheBest #WheelyGoodService


GS
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Greg S.
Birmingham, AL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/27/2025
client vérifiéVérifié Client
10
Great service!
As always, fast turn around and great service all around. Thank you again.
Your Automotive P. de Apex Vehicle Services a répondu le 03/04/2025 09:36 AM

Wow, Greg! You just hit us with a five-star review that’s faster than a sports car on a racetrack! 🏎️💨 We're over here doing a happy dance because you had a speedy experience with us! You know what they say, good service is like a good cup of coffee – it gets you going! ☕🚀 We can't wait to keep the good vibes rolling! #FastAndFuriousService #CustomerWin #HappyVehicles 🚗✨


DM
Dana M.
Alabaster, AL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/25/2025
client vérifiéVérifié Client
10
Great service
Great service
Your Automotive P. de Apex Vehicle Services a répondu le 03/02/2025 09:38 AM

Wowza! 🎉 "Great service" – that’s music to our ears! 🎶 Thanks for making our day just a little brighter with your awesome feedback! If our service was a dance move, we'd be doing the cha-cha right now! 💃🕺 Keep bringing that positive energy! #ApexVehicleServices #ServiceWithASmile #HappyCustomers #ChaChaRealSmooth


CL
Chuck L.
Lincoln, AL
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
02/15/2025
client vérifiéVérifié Client
10
Staying with the issue
We got an estimate and the price was about the same. I noticed that the service engine light was still on. I took it back and they identified the issue and worked to fix it.

SS
Shannon S.
Lincoln, AL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/14/2025
client vérifiéVérifié Client
10
Always great service at Apex.
Highly recommend Apex for your repair needs.
Your Automotive P. de Apex Vehicle Services a répondu le 02/19/2025 09:38 AM

Wow, thanks for sending the love our way! 🌟 At Apex Vehicle Services, we're basically car whisperers, so it’s awesome to hear we hit the right notes for you! 🎶 Whether it's oil changes or brake repairs, we’re on it like a wrench on a bolt. Keep rollin’ and know we’ve always got your back! 🚗💨 #ApexVehicleServices #CarCareMVP #KeepItRolling #WrenchWizards


RP
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Rodney P.
Lincoln, AL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/07/2025
client vérifiéVérifié Client
9
Great service.
I used their service multiple times. Been a good experience every time.
Your Automotive P. de Apex Vehicle Services a répondu le 02/12/2025 09:37 AM

Wow, sounds like you’re basically part of the Apex family now! 🎉 We really appreciate you choosing us again and again. If our services were a Netflix series, you’d be binge-watching the whole thing! 😄 Thanks for keeping our engines running with your support! 🏎️💨 #ApexFamily #CustomerForLife #ServiceGoals


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Thanks for your excellent feedback! 🚗 We're glad to hear that another repair visit went smoothly. We aim to keep your vehicle running like a dream, one visit at a time! Keep those wheels turning! 🔧✨ #ApexVehicleServices #RidingSmooth
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Thank you for the glowing recommendation! 🚗✨ We're thrilled our knowledge and prompt service hit the mark. Your ride deserves the best! Ready to keep you rolling smoothly. #ApexVehicleServices #AutoExperts
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🚗💨 Life Savers on Duty! We're thrilled to hear we could help get you and your little one back on the road! Our team is here for everything from quick fixes to heroic repairs. Thanks for trusting us with your ride! 🌟 #ApexVehicleServices #CustomerCare
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We’re thrilled to hear about your positive experience with Donna and our oil change team! 🛠️ Our staff may not have superpowers, but they sure know how to keep your car running smoothly! 🚗✨ Thanks for the love! #ApexVehicleServices #CustomerAppreciation
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Thanks for the amazing shout-out! We're cruising straight to the top with reviews like yours! 🚗✨ Your support keeps our tires turning efficiently! #ApexVehicleServices #ThankYou
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We're glad to hear you felt like royalty at Apex Vehicle Services! 👑 Your kind words fuel our engines! Can't wait to welcome you back for more service—your ride deserves the best. 🚗✨ #CustomerAppreciation #ApexService
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Thank you for your fantastic review! 🎉 We're thrilled to be your go-to auto maintenance team! 🚗 Our focus is on top-notch service, not just a pit stop. Your support keeps our engines running! 🔧😊 #CustomerAppreciation #ApexQuality
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Wow! We love turning “car tombstones” into smooth riders! 🚗✨ So glad we could give your ride a second chance. Here’s to many more peaceful drives ahead! #ApexMagic #SmoothRides
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🚗✨ We're thrilled to hear you had a fantastic experience with our team! We aim for family vibes and expert service. Your trust means the world to us! Here’s to keeping your vehicle happy together! 🎉 #CustomerForLife #ApexVehicleServices
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We're revving up with gratitude! 🚗💨 Our knowledgeable team loves keeping you and your vehicle happy. Thanks for the fantastic feedback! Your support fuels our passion for top-notch service. 🛠️✨ #CustomerLove #ApexVehicleServices
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Thank you for the speedy shoutout! 🚗💨 We pride ourselves on getting you back on the road in no time. Fast service is our jam! 🎉 Next time your ride needs a little TLC, you know where to find us! #ApexVehicleServices #FastAndFurious
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We're thrilled you had a tire-rific experience with us! ??️ Great prices and top-notch service are our jam. Thanks for trusting Apex Vehicle Services with your ride! Keep rolling smoothly! ? #TireService #CustomerAppreciation
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Thanks for the shoutout! We love getting you in and out faster than a pit stop! ?️? Oil changes are our jam, and we’re thrilled you had a great experience. Looking forward to seeing you next time! #ApexVehicleServices #QuickService
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?? Thanks for the stellar review! We're like tire detectives over here, solving leaks and chasing down pesky steel objects! ?️‍♂️ Safety first always. We're glad we could help! #ApexVehicleServices #TireTroubleshooter
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Thanks for the awesome review! ?✨ We’re thrilled you had a great experience with our team. Their passion for top-notch service is like a well-tuned engine—always running smoothly! Let's keep those cars happy! ?️ #ProudTeam #ApexService
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We're thrilled to hear your AC is set to 'cool'! ❄️? At Apex Vehicle Services, we keep you riding in comfort. Thanks for trusting us with your car’s chill factor! #BreatheEasy #ApexVehicleServices
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?? Thanks for the fantastic review! We're thrilled our service updates kept you in the loop. We aim for excellence and love that you’ll spread the word! Your car deserves the best, and so do you! ? #ApexVehicleServices #CustomerAppreciation
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Thanks for the awesome review! ? Our team loves a good challenge, especially when it comes to custom vehicles! We're thrilled the alignment worked out great for your Datsun. Remember, if it rolls, we can make it whole! ? #ApexVehicleServices #CustomCars
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We're thrilled to hear you enjoyed your experience! ? With our clean digs and friendly crew, we aim to make oil changes feel like a pit stop at a spa! ? Thanks for the love, and we can't wait to see you again! #ApexVehicleServices #CarCareCarefreedom ?✨
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Thank you for the awesome review! We're glad you found us fast and friendly—like a pit stop, but with fewer tire changes! ?? We appreciate your support and look forward to keeping your vehicle in top form! #ApexVehicleServices #FastAndFriendly
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We’re thrilled to hear about your Jeep Wrangler’s glow-up! ?✨ A shout-out to our mechanics for being the superheroes of auto repair! Your satisfaction is our fuel! ? If only rebuilding our coffee machine was that easy! ☕ #ApexVehicleServices #JeepLife
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Thank you for the fantastic review! We're thrilled our friendly team could speedily get you back on the road. ?? Remember, your vehicle’s happy, so we’re happy! #ApexVehicleServices #ServiceWithASmile
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Thanks for the fantastic review! ?✨ We strive to keep things running smoothly—both your vehicle and our customer service. We’re all about professional vibes with a friendly touch. Let’s keep those wheels turning! #ApexVehicleServices #CustomerLove
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We're thrilled to hear you felt the warmth at Apex! Our team believes every day is a good day for great service—and a smile! ? Thanks for choosing us! Remember, your vehicle loves a pampering too! ?✨ #ApexVehicleServices #CustomerCare
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Thanks for the love! ? Our team is all about awesome service and friendly smiles. We're glad you felt the care! ?? Your kind words fuel our passion for keeping your vehicles in top shape! #ApexVehicleServices #CustomerAppreciation
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We're thrilled to hear you enjoyed your experience with us! ?? Fast service and no sneaky fees? That’s how we roll! Thanks for choosing Apex Vehicle Services! ? #CustomerSatisfaction #ApexService
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?? We're thrilled you trusted us with your car puzzle! It's always a joy to outsmart the competition! Thanks for letting us get you back on the road in no time. Your ride's in good hands! ? #ApexSuccess #AutomotiveHeroes
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We're blushing! ? Thanks for the kind words! At Apex Vehicle Services, we're dedicated to keeping your ride in top shape while making the experience enjoyable. Honesty and care are our fuel! ?? We appreciate your support! #AutoCare #CustomerLove
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We're thrilled to hear you felt right at home with us! ? Timely service and no pushy sales—just good vibes and great care for your ride. Can't wait to see you again soon for more automotive adventures! ?? #ApexVehicleServices #CustomerCare
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Thanks for the 5-star rave, Kristen! We're thrilled you think we're awesome! ?? Keeping your vehicles in top shape is our mission! #CustomerAppreciation #CarCare
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? Thank you for the wonderful review! We're thankful for amazing customers like you who appreciate our focus on quality service. We're thrilled to be of help and look forward to serving you again. #CustomerFirst #QualityService
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? Thank you for the kind words! We're glad we could get your truck back on the road. Our team takes pride in providing professional and reliable service. We appreciate your recommendation! #HappyCustomers #ProfessionalService
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Thanks for the kind words! ? We're thrilled to hear you had a great experience with us. Providing top-notch service at a fair price is our jam! ?? #CustomerSatisfaction #TopNotchService
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Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.