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Antwerpen Hyundai Clarksville

Score moyen
Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5
4,6
(2 597 Avis)
72
Écrire un avis

Détails du score

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis

ReScore
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
Avis original
Évaluation globale 2,7/5Évaluation globale 2,7/5Évaluation globale 2,7/5Évaluation globale 2,7/5Évaluation globale 2,7/5
254
Total des ReScores
4,8
Moyenne de ReScore
72
Score NPS ®

Détails de l'entreprise

À propos

Antwerpen Hyundai Clarksville is located in the greater Baltimore area in Clarksville, MD. We offer full vehicle services to take care of all your repair and maintenance needs. Call us today to schedule an appointment for service. We now offer Windshield repair for any Hyundai as well! Antwerpen Hyundai Clarksville is located in the greater Baltimore area in Clarksville, MD. We offer full vehicle services to take care of all your repair and maintenance needs. Call us today to schedule an appointment for service. We now offer Windshield repair for any Hyundai as well!

Catégories
Concessionnaire Hyundai, Réparation automobile, Entretien de la voiture
Contact
(443) 367-4100

Heures d'ouverture

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
8:00 AM - 3:00 PM
Sun
closed
* Heure de l'Est (É.-U. et Canada)
12440 Auto Drive Clarksville, MD 21029
Service après-vente's Avis
Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5
4,6
(2 597 Avis)

SP
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Steve P.
Glenelg, MD
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
09/24/2022
0
Catégorie : Service
Service Advisor Wayne is HORRIBLE
Sonata engine failed driving in to work. Had vehicle towed to State certified repair shop. Lead mechanic inspected car AND drove it. Diagnosed problem and informed us of the class action lawsuit Hyundai lost in regards to Sonata engines. Hyundai USA verified our car was included. Made the mistake of taking the car to Antwerpen Hyundai of Clarksville and being assigned Service Advisor Wayne. After 3 weeks of Wayne having our car, he finally calls us. Not to tell us anything about the work timeframe or anything the car was brought there for. He called to tell us both brake lines need replacing for 600+ dollars. HOW??? Vehicle was being driven when engine failed. Certified mechanic inspected AND drove car. 2 tow truck operators DROVE the car onto their respective roll offs, and DROVE the car off. Each and everyone has stated the ONLY problem the car had was the engine, but after sitting at Antwerpen Hyundai of Clarksville for 3 weeks, now the brake lines suddenly need to be replaced. I was also told that we have a flat tire as well.
STAY AWAY from this dealership if you need ANY service work. Service Advisor Wayne does not care about customers, their cars, or communicating.

DF
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Dwight F.
Ashton, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/31/2022
Type de service : Repair
client vérifiéVérifié Client
10
Catégorie : Service
Happy customer
Really clean shop and great service.

Client vérifié
Columbia, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/31/2022
Type de service : Maintenance
client vérifiéVérifié Client
10
Catégorie : Service
Quick and Easy
Staff was professional and ready for me to arrive at the time of my appointment, my car was done by the time they originally said it would be & the process was very smooth. I come here for everything I need done for my car, great dealership & service!

MM
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Mohamed M.
Elkridge, MD
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
03/29/2022
Type de service : Maintenance
client vérifiéVérifié Client
7
Catégorie : Service
Service done properly except part of the exterior part was not replaced
Thank you

Client vérifié
Brookeville, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/27/2022
Type de service : Maintenance
client vérifiéVérifié Client
10
Catégorie : Service
Great service staff
Staff are attentive and work hard to get work done as quickly as possible.

Client vérifié
Columbia, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/27/2022
Type de service : Repair
client vérifiéVérifié Client
10
Catégorie : Service
Excellent service and care
Excellent service and care for the car. From scheduling the appointment to picking up the car.

JB
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Jeffrey B.
Woodbine, MD
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
03/24/2022
Type de service : Maintenance
client vérifiéVérifié Client
0
Catégorie : Service
Terrible communication and no respect for time
Terrible communication and no respect for time
ANDREW D. de Antwerpen Hyundai Clarksville a répondu le 03/25/2022 04:53 AM

I'm sorry you did not receive five star service. We will be in touch to see what we could've done better.


JA
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Joseph A.
Eldersburg, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/22/2022
Type de service : Maintenance
client vérifiéVérifié Client
10
Catégorie : Service
Oil change/ tire rotation. Check crack plastic outside car
Oil change and tire rotation service. Staff was prompt and courteous. Very responsive and kept me updated on status of the car

Client vérifié
Laurel, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/15/2022
Type de service : Repair
client vérifiéVérifié Client
10
Catégorie : Service
Great service
The people are friendly and they do great job fixing vehicle.

SS
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Scepter S.
Columbia, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/11/2022
Type de service : Repair
client vérifiéVérifié Client
9
Catégorie : Service
Reasonable service
I just wanted a oil change and they did that quickly as well as give the car a multi point service which turned out well.

MT
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Margaret T.
Adelphi, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/10/2022
Type de service : Repair
client vérifiéVérifié Client
10
Catégorie : Service
Good customer ship
Excellent job, Good services, Work is done on time

BT
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Brian T.
Glenelg, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/08/2022
Type de service : Repair
client vérifiéVérifié Client
10
Catégorie : Service
brian t
fast service good clean dealership no problems at all

KL
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Karen L.
Columbia, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/04/2022
Type de service : Repair
client vérifiéVérifié Client
10
Catégorie : Service
great service!
Went in for a recall notice. Joseph was courteous and professional. Delivered the car in much shorter time than I was promised. Waiting area clean and socially safe

BK
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Brittany K.
Gaithersburg, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/02/2022
Type de service : Maintenance
client vérifiéVérifié Client
10
Catégorie : Service
Quick and proficient
Was in and out in a timely manner. Everyone was nice and respectful.

RH
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Ronald H.
Burtonsville, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/25/2022
Type de service : Repair
client vérifiéVérifié Client
9
Catégorie : Service
Joseph, always Top Notch
Joseph has been a joy to work with. Most folks dread coming for service to the dealership do to cost & the reputation. I found this gentleman to be professional, honest, & communicates with the customer.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.