Jalon quickly assisted with booking a service appointment. He was helpful in ordering the required part and did not rush off the phone. Great service and trustworthy pricing.
The advisor Bob and mechanic Mike is very knowledgeable with great customer service.
Highly recommend!
LW
Latoya W.
Lawrenceville, GA
05/03/2025
0
Horrible service
I got my car towed to this location and year ago in March it's a 2012 Passat Volkswagen 2.5 and needed some engine work done. I paid for my vehicle to be fixed before they even got done with my car. Long story short this shop NEVER FIXED MY CAR TILL THIS DAY AND IM IN COURT WITH THEM NOW TRYING TO GET MY CAR BACK NOW
LW
Latoya W.
Lawrenceville, GA
05/03/2025
0
Horrible service
I got my car towed to this location and year ago in March it's a 2012 Passat Volkswagen 2.5 and needed some engine work done. I paid for my vehicle to be fixed before they even got done with my car. Long story short this shop NEVER FIXED MY. CAR TILL THIS DAY AND IM IN COURT WITH THEM NOW TRYING TO GET MY CAR BACK NOW. While along Bob and the owner Micheal Kelly keep giving me excuses after excuses 🙄 I pray they get what's deserved after all this time. I haven't been offered any compensation car rental NOTHING i had to buy a quick A TO B car to get around town and they don't give me any feed back on the status of my car I haft call every week to find out another lie they build up for me.This disservice is Not fair and I'm getting more and more depressed and frustrated I don't have a lot of money but I work hard to obtain my life. Lord give me strength 💪 be advised on your care for your car at this establishment.
They had my car for 2 months, got it back Friday jan24 and I'm still having the same problem. Came in with a coolant leak and still got it. Don't use these people. Poor communication and they damaged my tint, scratches all over my car. Go at your own risk
The agent at the front desk was very nice.
She was interested in you as not just a customer but as a person and she was funny too.
The staff answered my questions about my tires and gave me options for the next time I come in.
All done within an hour.
I started searching for a place that would do my brakes after I get off work at 6pm. It was a blessing for me to run across All pro and I look at the time and notice they were still open, so I contacted them them ask the young lady do they do brakes and she kindly said yes ma'am we, I ask what time they close and she replied 8pm, I said I'm on my way. As soon pulled up she ask how can I help you, I said I need my brakes done. She ask me to step into the office so I can get started on the paperwork while gentlemen take my car to the back to start working my brakes. She gave me a reasonable price and also let me know that I needed rotors. I appreciate there working on my car in a timely manner.
I would Never do business with this mechanic shop again!! I brought my car to a dealership about 2 weeks after repairs were done the 2nd time concerning an oil leak. I was told the timing cover needed to be changed. Well that was supposedly done the 1st time they repaired my car. It was paid by my warranty company. Since they paid for it they won't allow another company to fix it. Bull??I will not go back to Allpro.
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