I’ve taken my car to Decatur Pro Auto Repair several times over the years, and they’ve consistently provided excellent service. They’re always responsive and able to fit me in quickly, which I really appreciate. I trust them completely to be honest and only recommend the repairs that are truly necessary. It’s great to have a reliable auto shop I can count on time and again.
I had an issue with a new three week old battery from elsewhere and the car wouldn’t start. I brought it in and they could have taken advantage of me saying it was the starter or alternator which costs much more. Turns out it was a cracked terminal leading to the battery. Steve and his team were honest, credible and forthcoming. I was treated with dignity and respect. I just moved to the area and this place is my new mechanic going forward. Thumbs Up!
I’ve been coming here for years with multiple vehicles and the crew from the front office to the mechanics are always kind and helpful-always thorough.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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