I feel very comfortable with the staff. They are always cordial. I feel they are honest. So very happy to have air- conditioning. I am well satisfied with the service
Can't say enough good things about this shop. When you find a trustworthy mechanic, don't ever let go. Steve and his crew have serviced 4 of my vehicles over the past 10 years. Trustworthy, thorough, and reasonably priced.
This most recent car has been the bane of my existence for 3 years and after discovering I had transmission issue on top of engine needing to be cleaned out, decided to get rid of it. Steve handled that well enough. I appreciated not having to deal with the whole disposal process after 3 long years of dealing with everything else with the car. The quote for a rebuilt transmission was decent enough and do-able for me, but I had to ask myself- even if I got the work done, how much longer would it be before the next big ticket item?
Decatur Auto Pro was a blessing in disguise.
The passenger side mirror on my 2018 Kia Sportage was smashed after getting caught between the garage and the molding.
Decatur Auto Pro provided a reasonable and affordable estimate for repair.
The part was ordered, painted and work was completed in one day. No one would ever know about the damage unless I told them. That is how professional the job was.
Teddy also repaired a small dent in the front of the car.
Decatur Auto Pro is one of those businesses you do not know how good the service is until you need it.
The customer service staff were helpful and friendly. The body work was as professional as other businesses that have overcharged rates.
I am a very satisfied customer and would recommend this business to anyone who wants quality work at a price that is affordable.
Kudos to Teddy!
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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