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A & A Automotive

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(990 Avis)
91
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Détails du score

Tendance des 30 derniers jours

Entreprise active

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ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
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-
Moyenne de ReScore
91
Score NPS ®

Détails de l'entreprise

À propos

All major systems repairs on foreign and domestic vehicles

Today’s vehicles are complex, computerized machines that need state of the art computer diagnostic and repair equipment to properly repair them. A & A Automotive takes pride in keeping up with the best equipment on the market. We use only the best BG brand products on all our
All major systems repairs on foreign and domestic vehicles

Today’s vehicles are complex, computerized machines that need state of the art computer diagnostic and repair equipment to properly repair them. A & A Automotive takes pride in keeping up with the best equipment on the market. We use only the best BG brand products on all our vehicles.

Striving for 100% customer satisfaction

We have been family-owned and operated since 2007. Our owner has 20+ years in the automotive service industry. All of our technicians feel it is important to provide you with the absolute best in repairs and maintenance every time. When quality matters, bring your vehicle to the mechanics you can trust.
...more

Catégories
Réparation automobile, Entretien de la voiture, Vente et réparation de pneus
Contact
(712) 213-8987

Heures d'ouverture

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Heure centrale (É.-U. et Canada)
920 W Milwaukee Ave Storm Lake, IA 50588
A & A Automotive's Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(990 Avis)

Client vérifié
Storm Lake, IA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/21/2025
client vérifiéVérifié Client
10
Emergency repair.
A&A helped me out when I needed an emergency repair to my vehicle. I really appreciated their quick service. They always do great work.

RS
Randy S.
Alta, IA
Ford F-350 Super Duty
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/17/2025
client vérifiéVérifié Client
10
The Best in Northwest Iowa
These guys are the best I have ever dealt with and I have going here for years and won’t take my vehicles anywhere else!!
Adam K., Owner de A & A Automotive a répondu le 04/22/2025 09:33 AM

We appreciate your continued loyalty and trust in A & A Automotive over the years! It sounds like we might just have to start selling T-shirts that say "Best Automotive Experience" with your endorsement. We're committed to keeping that standard high and ensuring your vehicles get the top-notch care they deserve. Thanks for being such a fantastic part of our automotive family!


SK
Sharron K.
Storm Lake, IA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/17/2025
client vérifiéVérifié Client
Catégorie : Service
Sharron said she feels like they're dependable and they answer her questions right away, they don't make her wait.
Recommandé
Adam K., Owner de A & A Automotive a répondu le 04/22/2025 09:33 AM

We're glad to hear that you find us dependable and that your questions are answered quicker than you can say "oil change!" It’s our aim to keep the gears running smoothly, both for your vehicle and your experience with us. Your confidence in our service means a lot, and we're here to ensure the ride stays enjoyable. Looking forward to keeping you on the road!


KC
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Keith C.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/16/2025
client vérifiéVérifié Client
10
Oil change
Very professional and quick service
Adam K., Owner de A & A Automotive a répondu le 04/21/2025 09:33 AM

We're glad to hear that you found our service to be both professional and quick! It’s always our goal to get you back on the road as fast as possible—not to mention, we think a little speed can really add some horsepower to your day. Your support means a lot to us!


Client vérifié
Storm Lake, IA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/15/2025
client vérifiéVérifié Client
10
Oil change
I was treated with respect. They let me know everything that was done and what I might expect the next time I come in
Adam K., Owner de A & A Automotive a répondu le 04/20/2025 09:34 AM

We appreciate you taking the time to share your experience with us. It's fantastic to hear that you felt respected and informed throughout your visit. We believe that clear communication is key—just like a well-tuned engine! We're here to keep you in the loop every step of the way. Looking forward to your next visit, where we can keep the respect coming along with some quality service.


EL
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Erica L.
Storm Lake, IA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/08/2025
client vérifiéVérifié Client
10
90000 mile tune up
It was extremely easy to get this appointment in order to do all the tasks that needed to be done for my car is 90,000 mile check up. In addition, Jeanne was kind enough to drop me off at work and pick me up at the end of the workday to get my car
Adam K., Owner de A & A Automotive a répondu le 04/13/2025 09:34 AM

We're happy to hear that booking your appointment was a breeze! It sounds like Jeanne went above and beyond to ensure you had a smooth day while your car was getting its 90,000-mile check-up. We'll be sure to give her a virtual high-five for her exceptional service. If your car had a favorite team, it would definitely be Jeanne's all-stars for that kind of support!


Client vérifié
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/02/2025
client vérifiéVérifié Client
10
Great service!!!
They took care of all the problems that I had!!! Having Ford Motor leave, really is a problem!!!
Adam K., Owner de A & A Automotive a répondu le 04/07/2025 09:33 AM

We appreciate your feedback and are glad to hear we were able to tackle all those pesky problems for you. It sounds like navigating things without Ford Motor can feel like trying to find your way out of a maze blindfolded. If anything else comes up, don’t hesitate to let us know—we're here to steer you in the right direction!


CB
Chad B.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/28/2025
client vérifiéVérifié Client
10
Above & Beyond
I had a real need to get work done and the guys stayed late to finish it. They went way above and beyond. Highly recommend!
Adam K., Owner de A & A Automotive a répondu le 04/02/2025 09:35 AM

It's fantastic to hear that our team went the extra mile for you! Staying late is no small feat, but we believe in keeping our customers' needs at the forefront—sort of like being the superhero of the auto world, minus the capes and spandex. Your recommendation means a lot, and we're glad we could get you back on the road with everything sorted out. Here's to smooth drives ahead!


JD
Janelle D.
Schaller, IA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/28/2025
client vérifiéVérifié Client
Catégorie : Service
Janelle said they have the kind of respect that she doesn't hear from other businesses. Being a female and not knowing vehicles, they treat her well. They don't take advantage of her being a female. They treat her like they would want to be treated. She suggested to keep up the good work.
Recommandé
Adam K., Owner de A & A Automotive a répondu le 04/02/2025 09:35 AM

We really appreciate you taking the time to share your experience with us. It's great to hear that you felt respected and valued—we believe a little respect goes a long way, whether you're a car enthusiast or just someone trying to figure out which end of the vehicle the key goes in. Our team is committed to treating everyone fairly and ensuring that all our customers feel confident and informed about their car care. Your encouragement means a lot, and we’ll certainly keep that good work coming!


SH
Stan H.
Newell, IA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/27/2025
client vérifiéVérifié Client
0
On schedule for oil change. Enjoyed the conversation’s with Staff and customers.
Scheduled an appointment. Was able to get in for an oil change in two days. On time and done within a hour. I enjoyed the upbeat conversation with other customers and Staff.
Adam K., Owner de A & A Automotive a répondu le 04/01/2025 09:33 AM

It’s great to hear that your oil change went off without a hitch and that you managed to enjoy some lively conversation while waiting! We like to think of our garage as a community hub, where engines get serviced and friendships are forged. We're glad you were able to get in quickly and that our team kept things running smoothly—just like your vehicle now! Safe travels on the road ahead.


KB
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Kevin B.
Storm Lake, IA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/27/2025
client vérifiéVérifié Client
10
Repair &Tires
Good, quick, and honest service. Employees seem to care.
Adam K., Owner de A & A Automotive a répondu le 04/01/2025 09:33 AM

It's fantastic to hear that you found our service to be good, quick, and honest! We always aim to sprinkle a little care into everything we do. Our team takes pride in making sure that you leave satisfied and your car is running like it just came off the showroom floor. If you have any other automotive adventures ahead, we're here for all your journey’s twists and turns!


BS
Bill S.
Storm Lake, IA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/25/2025
client vérifiéVérifié Client
10
Excellent
Excellent service
Adam K., Owner de A & A Automotive a répondu le 03/30/2025 09:34 AM

We appreciate your positive feedback on our service. It's always our aim to keep things running smoothly and serve our customers well. If there’s anything specific that made your visit excellent, feel free to share! We love hearing about what keeps our customers happy.


KM
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Kim M.
Storm Lake, IA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/25/2025
client vérifiéVérifié Client
10
Car repairs
The staff at A&A auto in Storm Lake Iowa are always kind, generous and quick. They will even call other places for you if your car needs body work and arrange those repairs. A+
Adam K., Owner de A & A Automotive a répondu le 03/30/2025 09:34 AM

We truly appreciate your feedback about our team at A&A Automotive in Storm Lake. It's always nice to know our efforts to be kind and quick don’t go unnoticed—though we promise we aren’t competing for the "fastest pit crew" title just yet! We're glad to hear you found our assistance with arrangements for body work helpful; we're always here to ensure your car gets the best care possible. Your support means a lot to us!


BR
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
03/25/2025
client vérifiéVérifié Client
10
El mejor servicio que he recibido
Si, el mejor servicio,gracias a los muchachos de A&A Automotive gracias por su rapidez y la eficacia de su trabajo en la reprogracion del modulo de mi auto, además del excelente presupuesto que dieron, se ajustaron tal cual lo hablado
Adam K., Owner de A & A Automotive a répondu le 03/26/2025 05:04 AM

Parece que hubo un pequeño malentendido. Según su reseña, parece que quedó satisfecho con nuestro servicio y rendimiento, pero solo nos dio una calificación. Si hubo algún problema y necesitamos solucionarlo, por favor, hágamelo saber. De lo contrario, si está satisfecho con su visita a A&A Automotive, ¿podría reconsiderar la calificación de estrellas que nos dio? Gracias.!

Adam Kutz
Owner
712-213-8987

Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/24/2025
client vérifiéVérifié Client
10
good
it’s was good
Adam K., Owner de A & A Automotive a répondu le 03/29/2025 09:34 AM

We’re glad to hear you had a good experience with us! At A & A Automotive, we strive to keep things running smoothly—just like your car, we hope. If you have any specific highlights or something we could improve on, feel free to share. Safe travels on the road!

Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.