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SureCritic / Concessionnaire Hyundai / Greg Hubler Hyundai / WALKER SEVIER
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WALKER SEVIER

Greg Hubler Hyundai
Évaluation globale
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(84 reviews)
0

Critiques de WALKER SEVIER

Client vérifié
Portland, IN
2018 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/13/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Fast and Simple
Easy and quick process
Recommandé
EDWARD S., Service Manager de Greg Hubler Hyundai a répondu le 11/13/2019 03:38 PM

Thank you for the great review. We appreciate you taking the time to let us know how we're doing. If you need anything else don't hesitate to give us a call.

Eddie Stamps
Service Manager
(765)289-0431×240

Employés avec lesquels vous avez travaillé
WS
WALKER SEVIER
JC
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James C.
Yorktown, IN
2015 Hyundai Santa Fe Sport
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/12/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Hi let Oil Service
Fast, Friendly, Efficient
Recommandé
EDWARD S., Service Manager de Greg Hubler Hyundai a répondu le 11/12/2019 04:23 AM

Thank you very much for the 5 star review. If there is anything else we can do for you, dont hesitate to give us a call.

Thanks,

Eddie Stamps
Service Manager
(765)289-0431 x240

Employés avec lesquels vous avez travaillé
WS
WALKER SEVIER
RS
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Randall S.
Richmond, IN
2018 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/31/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Excellent Service
Yet another excellent visit to Greg Hubler Hyundai, easy to deal with, always in and out in a timely manner.
Recommandé
EDWARD S., Service Manager de Greg Hubler Hyundai a répondu le 10/31/2019 08:25 AM

We appreciate the great response, customers like you makes it a pleasure to do this. if you need anything else dont heistate to give us a call.

Thanks, 

Eddie Stamps
Service Manager
(765)289-0431 x240

Employés avec lesquels vous avez travaillé
WS
WALKER SEVIER
Client vérifié
Farmland, IN
2014 Hyundai Elantra Gt
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
10/21/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Friendly staff
No comment
Recommandé
EDWARD S., Service Manager de Greg Hubler Hyundai a répondu le 10/21/2019 07:40 PM

Thanks for taking the time to fill our survey. We appreciate your feedback. We look forward to the opportunity to try to earn that 5 star review on your next trip in with us.

Thanks,

Eddie Stamps
Service Manager
(765)289-0431×240

Employés avec lesquels vous avez travaillé
WS
WALKER SEVIER
SD
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Stacy D.
Muncie, IN
2019 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/08/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Oil change/Tire rotation
Love the oil change/tire rotation that comes with your vehicle purchase. Great deal!
Recommandé
EDWARD S., Service Manager de Greg Hubler Hyundai a répondu le 10/08/2019 01:13 PM

Thanks for taking the time to fill out the survey. We appreciate your feedback.  If you need anything else please feel free to give us a call. 

Thanks, 

Eddie Stamps
Service Manager
(765)289-0431 x240

Employés avec lesquels vous avez travaillé
WS
WALKER SEVIER
ML
gravatar
Michael L.
Losantville, IN
2017 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/07/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
None
None
Recommandé
EDWARD S., Service Manager de Greg Hubler Hyundai a répondu le 10/08/2019 05:09 AM

Thanks for taking the time to fill out our survey, we appreciate your business. If you need anything else please feel free to give us a call. 

Thanks, 

Eddie Stamps
Service Manager
(765)289-0431 x240

Employés avec lesquels vous avez travaillé
WS
WALKER SEVIER
TL
gravatar
Terry L.
New Castle, IN
2018 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/07/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Service
I work in retail and it’s hard to get into other places for service because of my work schedule. When ever I need oil change and I can call the service department and get me in the day and time I need. Great place!
Recommandé
EDWARD S., Service Manager de Greg Hubler Hyundai a répondu le 10/07/2019 09:45 AM

Thanks for the great review, we try to help in any way that we can. If you need anything else please feel free to give us a call. 

Thanks,

Eddie Stamps
(7650289-0431 x240

Employés avec lesquels vous avez travaillé
WS
WALKER SEVIER
Client vérifié
Union City, IN
2019 Hyundai Kona
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/24/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great Group Of People
The people are polite and down to earth, not like most dealerships I have been to.
Recommandé
EDWARD S., Service Manager de Greg Hubler Hyundai a répondu le 09/24/2019 11:22 AM

Thanks for the great review, we try to make this a friendly environment and get the job done correctly. if you need anything else dont hesitate to give us a call. 

Thanks, 

Eddie Stamps
Service Manager
(765)289-0431 x240

Employés avec lesquels vous avez travaillé
WS
WALKER SEVIER
JP
gravatar
Julie P.
Dunkirk, IN
2017 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/21/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Convenient
Very courteous and quick.
Recommandé
EDWARD S., Service Manager de Greg Hubler Hyundai a répondu le 09/21/2019 02:36 PM

Thanks for taking the time to fill out the survey.  If there is anything else we can do for you just let us know.

Thanks,

Eddie Stamps
Service Manager
(765)289-0431×240

Employés avec lesquels vous avez travaillé
WS
WALKER SEVIER
IS
gravatar
Ida S.
Muncie, IN
2016 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/17/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
25000 service.
Was in and out in around 30mins. Car is now ready for fall.
Recommandé
EDWARD S., Service Manager de Greg Hubler Hyundai a répondu le 09/17/2019 02:46 PM

Thanks for the great review. We appreciate you taking the time to let us know how we are doing. If you need anything else just let us know.

Thanks,

Eddie Stamps
Service Manager
(765)289-0431×240

Employés avec lesquels vous avez travaillé
WS
WALKER SEVIER
LH
gravatar
Larry H.
Muncie, IN
2016 Hyundai Santa Fe Sport
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/16/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Service at Hubler
Place was spotless. All employees were welcoming, friendly, and very knowledgeable. An efficient pleasant experience start to finish.
Recommandé
EDWARD S., Service Manager de Greg Hubler Hyundai a répondu le 09/16/2019 01:20 PM

We appreciate the great review. We try to make it a pleasant experience from start to finish. If there is anything we can do for you, dont hesitate to ask. 

Thanks, 
Eddie Stamps
Service Manager
(765)289-0431 x240

Employés avec lesquels vous avez travaillé
WS
WALKER SEVIER
DC
gravatar
Darlene C.
Hartford City, IN
2012 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/06/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Helpful.
Everyone was very helpful. They explained what they were planning to work on, and what needed to be done. They didn’t pressure you in getting something you didn’t want.
Recommandé
NICOLE N T., warranty administrator de Greg Hubler Hyundai a répondu le 09/12/2019 07:42 AM

Thank you for taking the time to respond to the survey and for giving us such a great review. Our number goal is customer satisfaction. If you ever need anything please give us a call and we will be happy to assist you in this process.

Nikki Temple
Service Department's Customer Relations Manager
765-289-0431 ext 208
Employés avec lesquels vous avez travaillé
WS
WALKER SEVIER
TA
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Tom A.
Winchester, IN
2011 Hyundai Sonata
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
08/21/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Promt, so far has done a great job
I will have more work done this Friday (8-23-19 ill know more on how they do Friday.
Recommandé
NICOLE N T., warranty administrator de Greg Hubler Hyundai a répondu le 08/22/2019 03:53 AM

Thank you for taking the time to respond to the survey and for giving us such a great review. We are hope next time you visit we will give you a 5 star visit. Our number 1 goal is 100% customer satisfaction. If you ever need anything please feel free to either email me or call me and I will be happy to assist you.

Nikki Temple
Service Department's Customer Relations Manager
765-289-0431 ext 208
Employés avec lesquels vous avez travaillé
WS
WALKER SEVIER
JM
gravatar
Julie M.
Indianapolis, IN
2014 Hyundai Santa Fe Sport
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
08/06/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Destroyed my car-Don't Go there
Never go to this dealership. They totally did a hack job on my car, tried to tell me it wasn't under warranty and tried to charged me for it.
Non recommandé
RANDY W B., Service and Parts Director de Greg Hubler Hyundai a répondu le 08/12/2019 05:22 AM

Thank you for feedback

Randy Bennett
Service and Parts Director
765-289-0431
rbennett@greghublerauto.com
Employés avec lesquels vous avez travaillé
WS
WALKER SEVIER
JC
gravatar
James/Vicki C.
Portland, IN
2012 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/31/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
xcellent Service
Did all my warranty works and an oil change is a quick time.
Recommandé
NICOLE N T., warranty administrator de Greg Hubler Hyundai a répondu le 07/31/2019 02:57 PM

Thank you for taking the time to respond to the survey and for giving us a great review. Our number one goal is 100% customer satisfaction. If you ever need anything please feel free to give me a call or email me and i will be happy to assist you in any way we can.

Nikki Temple
Service Department's Customer Relations Manager
765-289-0431 ext 208
Employés avec lesquels vous avez travaillé
WS
WALKER SEVIER
RS
gravatar
Randall S.
Richmond, IN
2018 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/30/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Low Tire
When they try to sell you the extended warranty, buy it all, worth every penny!! Got a nail in my tire which didn't have 10K miles. Called for appointment late in the day, they got me in first thing in the morning. I was in and out in less than 30 minutes. Fixed my tire, rotated and balanced. THANK YOU
Recommandé
NICOLE N T., warranty administrator de Greg Hubler Hyundai a répondu le 07/30/2019 12:29 PM

Thank you for taking the time to respond to the survey and for giving us a great review. Our number one goal is 100% customer satisfaction. If you ever need anything please call me and I will be happy to assist you. Thank you again and have a great day.

Nikki Temple
Service Department's Customer Relations Manager
765-289-0431 ext 208
Employés avec lesquels vous avez travaillé
WS
WALKER SEVIER
DL
gravatar
Debbie L.
Upland, IN
2015 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/23/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Good Experience
Walker went the extra mile to make sure the repair needed was covered under warranty. I really appreciated that.
Recommandé
NICOLE N T., warranty administrator de Greg Hubler Hyundai a répondu le 07/23/2019 05:34 AM

Thank you so much for taking the time to complete the survey and for giving us a great review. Our number one goal is customer satisfaction. If you ever need anything at all please dont hestitate to give us a call or even email one of us and we will be happy to assist you with this process. Thank you again and I hope you have a great day!

Nikki Temple
Service Department's Customer Relations Manager
765-289-0431 ext 208
Employés avec lesquels vous avez travaillé
WS
WALKER SEVIER
RB
gravatar
Robert B.
Albany, IN
2014 Hyundai Santa Fe Sport
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
07/03/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
service
good
Recommandé
NICOLE N T., warranty administrator de Greg Hubler Hyundai a répondu le 07/08/2019 04:22 AM

Thank you for taking the time out of your busy schedule to respond to the survey and for giving a us a good review. I am so sorry we didnt wow you as a customer. Our number one goal is customer satisfaction. I am hoping next time we can give you a wow experience, if you ever need anything please dont hesitate, give us a call and we will be happy to assist you in any way we can.
Thank you again and Have a great day!

Nikki Temple
Service Department's Customer Relations Manager
765-289-0431 ext 208
Employés avec lesquels vous avez travaillé
WS
WALKER SEVIER
CH
gravatar
Cynthia H.
Winchester, IN
2018 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/01/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Excellent
I have been twice for service, did a great job. Staff is friendly.
Recommandé
NICOLE N T., warranty administrator de Greg Hubler Hyundai a répondu le 07/01/2019 12:32 PM

Thank you for taking the time out of your busy day to respond and for giving us such a great review. Our number one goal is customer satisfaction. If you ever need anything please dont hesitate to give us a call and we will be happy to assist you in any way can.

Nikki Temple
Service Department's Customer Relations Manager
765-289-0431 ext 208
Employés avec lesquels vous avez travaillé
WS
WALKER SEVIER
Client vérifié
Richmond, IN
2012 Hyundai Sonata
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
06/30/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Services Hyundais
I love an hour away from dealership & use this location for the recalls on my vehicle. The service dept has always been friendly & time frame of service has been what they said it would be.
Recommandé
EDWARD S., Service Manager de Greg Hubler Hyundai a répondu le 06/30/2019 06:10 AM

Thanks for taking the time to respond to the survey. We appreciate and value your response. We will work harder to earn that 5 star review on your next trip in with us.

Eddie Stamps
765-2890431 ×244

Employés avec lesquels vous avez travaillé
WS
WALKER SEVIER
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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