VV

Victor Vasquez

PARTS & SERVICE DIRECTOR
Évaluation globale
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(132 reviews)
69

RF
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Raphael F.
Surprise, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/25/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
close by
yes
Recommandé
Victor V., PARTS & SERVICE DIRECTOR de Ken Garff Hyundai Surprise a répondu le 06/25/2018 05:19 PM

Hi Raphael,

Thank you for taking the time to complete this survey. Our staff here at Rodeo Hyundai appreciates your business and we look forward to servicing your Santa Fe in the future.

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4121
Employés avec lesquels vous avez travaillé

PP
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Pablo P.
Avondale, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/02/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great customer service.
Location is clean and has very good customer service.
Recommandé
Victor V., PARTS & SERVICE DIRECTOR de Ken Garff Hyundai Surprise a répondu le 04/03/2018 06:56 AM

Hi Pablo,


Thank you for taking the time to complete this survey. Our staff here at Rodeo Hyundai appreciates your business and we look forward to servicing your Genesis in the future 



VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4121
Employés avec lesquels vous avez travaillé

Client vérifié
Glendale, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/25/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Best dealership I’ve ever worked with
This place is in top of their tasks. Inviting atmosphere, classy and personal service in all aspects. Quickly greated and never any pressure to try to sell or service anything that is not totally necessary. Will continue to make the drive out here for service
Recommandé
Victor V., PARTS & SERVICE DIRECTOR de Ken Garff Hyundai Surprise a répondu le 03/25/2018 09:57 AM

Thank you for taking the time to complete this survey. Our staff here at Rodeo Hyundai appreciates your business and we look forward to servicing your Elantra in the future.


 

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4121
Employés avec lesquels vous avez travaillé

RF
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Randall F.
Buckeye, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/19/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Excellant service
The service manager went to great lengths to provide customer satisfaction.
Recommandé
Victor V., PARTS & SERVICE DIRECTOR de Ken Garff Hyundai Surprise a répondu le 03/20/2018 01:47 PM

Hi Randall,

Thank you for taking the time to complete this survey. Our staff here at Rodeo Hyundai appreciates your business and we look forward to servicing your Sonata in the future.

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4121
Employés avec lesquels vous avez travaillé

AL
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Annette L.
Goodyear, AZ
2018 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/13/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
New Hyundai Dealership In Surprise AZ
The best “suprise” in Surprise, AZ is accidentally discovering a new Earnhardt Hyundai dealership Service center and re-finding a trusted Service Director. Clean, up to date and excellent customer support. Thank you to a great staff.
Recommandé
Victor V., PARTS & SERVICE DIRECTOR de Ken Garff Hyundai Surprise a répondu le 03/14/2018 07:22 PM

Hi Annette,

Thank you for taking the time to complete this survey. Our staff here at Rodeo Hyundai appreciates your business and we look forward to servicing your Sante Fe in the future.

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4121
Employés avec lesquels vous avez travaillé

CH
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Chris H.
Waddell, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/09/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Rodeo Hyundai is the BEST!
You're very friendly and helpful with my keys being reprogrammed for my Hyundai Sonata I would def come back in to suggest friends to come there as well
Recommandé
Victor V., PARTS & SERVICE DIRECTOR de Ken Garff Hyundai Surprise a répondu le 03/10/2018 11:54 AM

Hi Chris,

Thank you for taking the time to complete this survey. Our staff here at Rodeo Hyundai appreciates your business and we look forward to servicing your Sonata in the future.

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4121
Employés avec lesquels vous avez travaillé

DS
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Donna S.
Goodyear, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/09/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Remarkable Customer Service
Rodeo got me in the same day I called. They were friendly and it was good to see an adviser I had used at another dealership. Waiting room was clean and comfortable. Love the popcorn!
Recommandé
Victor V., PARTS & SERVICE DIRECTOR de Ken Garff Hyundai Surprise a répondu le 03/09/2018 04:41 PM

Hi Sue

Thank you for taking the time to complete this survey. Our staff here at Rodeo Hyundai appreciates your business and we look forward to servicing your Sonata in the future.

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4121
Employés avec lesquels vous avez travaillé

SG
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Stan G.
Sun City West, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/09/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Victor, now the new Service Mananger at Rodeo Hyundia
When Victor moved to the new Rodeo Hyundai I decided to follow him as well
Recommandé
Victor V., PARTS & SERVICE DIRECTOR de Ken Garff Hyundai Surprise a répondu le 03/09/2018 04:37 PM

Hi Stan,

Thank you for taking the time to complete this survey. Our staff here at Rodeo Hyundai appreciates your business and we look forward to servicing your Tucson in the future.

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4121
Employés avec lesquels vous avez travaillé

CT
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Chad T.
Buckeye, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/06/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Service
Victor was a great service manager at Hyundai in surprise. I would highly recommend him to others.
Recommandé
Victor V., PARTS & SERVICE DIRECTOR de Ken Garff Hyundai Surprise a répondu le 03/09/2018 04:29 PM

Hi Chad,

Thank you for taking the time to complete this survey. Our staff here at Rodeo Hyundai appreciates your business and we look forward to servicing your Sonata in the future.

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4121
Employés avec lesquels vous avez travaillé

IW
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Ira W.
Surprise, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/06/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Tremendous Service Establishment
Victor is an asset to your organization. Had a great experience with this new member to the team. Keep up the good work!
Recommandé
Victor V., PARTS & SERVICE DIRECTOR de Ken Garff Hyundai Surprise a répondu le 03/06/2018 01:59 PM

Hi Ira,

Thank you for taking the time to complete this survey. Our staff here at Rodeo Hyundai appreciates your business and we look forward to servicing your Elantra in the future.

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4121
Employés avec lesquels vous avez travaillé

CS
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Carl S.
Litchfield Park, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/03/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great Customer Service
Had car maintenance done and it was easy to setup an appointment and the day I drove in they were ready. Explained what they were going to do and estimated cost. They came in ahead of scheduled time and cost estimate.
Recommandé
Victor V., PARTS & SERVICE DIRECTOR de Ken Garff Hyundai Surprise a répondu le 03/03/2018 04:38 PM

Hi Carl,

Thank you for taking the time to complete this survey. Our staff here at Rodeo Hyundai appreciates your business and we look forward to servicing your Tucson in the future.

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4121
Employés avec lesquels vous avez travaillé

Client vérifié
Surprise, AZ
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
03/01/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Service went well
Went in to set up an appointment. Ended up dropping off my car, got a ride home, took a nap, and got my car within 4-5 hours before I had to go to work
Recommandé
Victor V., PARTS & SERVICE DIRECTOR de Ken Garff Hyundai Surprise a répondu le 03/02/2018 11:46 AM


Thank you for taking the time to complete this survey. Our staff here at Rodeo Hyundai appreciates your business and we look forward to servicing your Elantra in the future.

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4121
Employés avec lesquels vous avez travaillé

Client vérifié
Surprise, AZ
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/28/2018
client vérifiéVérifié Client
Catégorie : Service
Customer Service Exceptional !
Thank you for Checking back to be sure my vehicle was looking and running great .. appreciate you (victor) having tint company come out on a Saturday to get my car done -
I will return to this Hyundaui dealer for all my Hyundaui needs in the future .
Recommandé
Employés avec lesquels vous avez travaillé

Aws A.
Surprise, AZ
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/28/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Recommandé

Avis original
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
02/28/2018
Type de service : Repair
Catégorie : Service
Great place to Service your vehicle
Excellent customer service they take care of me and my vehicle very well thank you so much for your help
Recommandé
Victor V., PARTS & SERVICE DIRECTOR de Ken Garff Hyundai Surprise a répondu le 02/28/2018 01:08 PM

Thank you for taking the time to complete the survey I apologize that the check engine light came on, we do appreciate your feed back and your business we do look forward to taking care of your future needs

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4121
Employés avec lesquels vous avez travaillé

Client vérifié
Surprise, AZ
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/28/2018
client vérifiéVérifié Client
Catégorie : Service
Customer Service Exceptional !
Thank you for Checking back to be sure my vehicle was looking and running great .. appreciate you (victor) having tint company come out on a Saturday to get my car done -
I will return to this Hyundaui dealer for all my Hyundaui needs in the future .
Recommandé

Avis original
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
02/27/2018
Type de service : Maintenance
Catégorie : Service
Friendly Staff - Clean Facility - I will return
The only thing I can ASK for is better communication if they run onto a issue , more Work needs to be Done , wrong part ordered .
Time can be hard to come by so communication is a must!
First time At this Location AND I will definatley return .
Recommandé
Victor V., PARTS & SERVICE DIRECTOR de Ken Garff Hyundai Surprise a répondu le 02/28/2018 11:47 AM

 
Thank you for taking the time to complete the survey I apologize that we order the wrong pasrt, we do appreciate your feed back and your business we do look forward to taking care of your future needs.

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4121
Victor V., PARTS & SERVICE DIRECTOR de Ken Garff Hyundai Surprise a répondu le 02/28/2018 01:39 PM

Hello

Thank you for taking the time to complete this survey. Our staff here at Rodeo Hyundai appreciates your business and we look forward to servicing your Veloster in the future.



VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4121
Employés avec lesquels vous avez travaillé
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.