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Tom Harer

Lead Technician
Tom is the longest employee at B&B. We would be lost without all his knowledge of B&B. Tom spends his Sunday at BSF. He truly cares about B&B and it shows. He is a father of 2. And he loves to make us laugh.
Évaluation globale
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
5,0
(8 reviews)
100

RM
Reggie M.
Bremerton, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/10/2025
client vérifiéVérifié Client
10
Expedient, compassionate and professional..this is my experience EVERY TIME I take my vehicle in for service
The staff is always friendly and willing to accommodate their customer's needs be it through answering routine questions to explaining their troubleshooting process to diagnose and resolve any issues their vehicles present. The direct communication is excellent! Once a diagnosis is determine options are always offered with pricing before work is initiated to avoid confusion in next steps. The waiting area is clean and inviting as well as the service bays. I love the attention to detail...
The Team de B&B Auto Repair a répondu le 10/12/2025 09:38 AM

We're glad to hear that you’ve experienced our friendly service and clear communication! 🚗💬 It's fantastic to know that our team was able to break down the troubleshooting process like the pros they are. We strive to keep things transparent with options and pricing—it’s sort of our specialty! And thanks for noticing our clean waiting area; we like to keep it cozy for those moments when you’re waiting. Here’s to maintaining that attention to detail! If your vehicle ever needs more TLC, just holler! 😊

Employés avec lesquels vous avez travaillé

SR
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Steve R.
Bremerton, WA
1997 GMC K1500
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/05/2025
client vérifiéVérifié Client
10
Fast, Dependable repairs
My truck was towed in on a Saturday while they were closed for the weekend and was diagnosed with text communication and approval. My truck was done on Monday. The Special extra care that makes a huge difference is Tom Harerthe Experience Technician lubricated My drivers door that was sticking without mentioning to me, it's just one of those professional experiences that have customers like me to appreciate
The Team de B&B Auto Repair a répondu le 08/07/2025 09:38 AM

We're so glad to hear about your great experience! 🚗 It's like the auto repair version of a surprise party—nobody expects it, but it sure makes you smile! Tom is indeed a wizard with those little details, and we're happy to know he went above and beyond with your truck. 🛠️ We appreciate you taking the time to share your thoughts. Don't hesitate to drop by if your truck needs another magical touch!

Employés avec lesquels vous avez travaillé

MH
Matt H.
Port Orchard, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/11/2025
client vérifiéVérifié Client
10
Clear communication with options
A serious problem handled very well
The Team de B&B Auto Repair a répondu le 07/13/2025 09:37 AM

We're glad to hear that we were able to tackle a serious problem with finesse! 🚗💨 It’s kind of like a pit stop in a race—sometimes you need a quick tune-up to keep things running smoothly. Your trust in us means the world! If you ever find yourself in another automotive pickle, you know where to find us. 😄

Employés avec lesquels vous avez travaillé

Client vérifié
Bremerton, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/21/2025
client vérifiéVérifié Client
10
Couldn't ask for anything more
Very fast! Superior knowledge and expertise. They are not in the business to rip you off, which is rare. They were even open and honest about options to cut costs on services needed. I was very impressed, and will never take my car anywhere else.
Thanks a million Tom and Lina!
The Team de B&B Auto Repair a répondu le 04/23/2025 09:37 AM

We're over the moon to hear about your experience! 🚀 It's always our goal to keep your car running smoothly without any surprise costs hiding under the hood. We're glad we could provide you with options that didn’t break the bank. Your trust means the world to us, and we promise to keep delivering the same level of care and expertise. Happy driving! 🚗💨

Employés avec lesquels vous avez travaillé

WH
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Walt H.
Bremerton, WA
2002 Ford F-250 Super Duty
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/03/2025
client vérifiéVérifié Client
9
Install Sulastic Shackles.
I asked them if they could install a Sulastic Shackle kit for me on the front end of my truck. They said they could but couldn't warranty the parts since I was bringing them to them. They gave me a bid and accomplished the work in the time frame they said they would. I was very satisfied.
The Team de B&B Auto Repair a répondu le 04/05/2025 09:43 AM

We’re so glad to hear you were satisfied with our work! 🚛👍 It’s always a pleasure to tackle unique projects like a Sulastic Shackle kit on a truck. We're happy that we could meet your expectations while keeping it on schedule. Just remember, when it comes to parts, we like to keep things as transparent as a freshly cleaned windshield! If you have any more projects in mind, don’t hesitate to give us a shout!

Employés avec lesquels vous avez travaillé

Client vérifié
Bremerton, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/07/2024
client vérifiéVérifié Client
10
Trusted since 1990.
I've been a customer of B&B since about 1990. They've always been fair, good and trustworthy. They are the only company that I don't mind 'donating' my money too since they've kept my cars in top condition and running properly.
The Team de B&B Auto Repair a répondu le 11/07/2024 11:25 AM

We're glad to hear that you've been part of the B&B family since the '90s! ? It sounds like you've developed quite the bond with your cars—and with us. We're honored to be the mechanics that keep your automotive companions in tip-top shape. It’s not every day you find a customer who enjoys “donating” their money! Just remember, we promise to put those donations to good use! ?? Cheers to many more worry-free miles ahead!

Employés avec lesquels vous avez travaillé

CC
Chad C.
2018 Dodge ProMaster 2500
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/02/2024
client vérifiéVérifié Client
10
Great shop that does great work
Very helpful and very patient answering all my questions. Honest and straightforward. I won’t take my rig anywhere else in kitsap county.
The Team de B&B Auto Repair a répondu le 10/04/2024 09:36 AM

We're glad to hear you found our team helpful and patient! It sounds like we’ve passed the quiz on car repairs and customer service with flying colors. ?? We pride ourselves on being honest because nobody likes surprises on their repair bill—except maybe at a birthday party! ? Thanks for trusting us with your rig, and we look forward to keeping it running smoothly!

Employés avec lesquels vous avez travaillé

Client vérifié
Bremerton, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/19/2024
client vérifiéVérifié Client
10
AC Fixed Fast
With the hot weather, I needed my AC fast! B&B got me in quick, and restored my AC. They were efficient with their billing (got the whole thing on text before I showed up), the cost was reasonable, and they were courteous and friendly as well. Thanks!
The Team de B&B Auto Repair a répondu le 07/19/2024 10:19 AM

We're thrilled to hear that we could cool things down for you! ? Keeping our customers comfortable is what we do best, and we're delighted to hear that Tom, Lena, and Jon met your level of service. We always strive to have reasonable cost, and friendly team. Thanks for choosing B&B Auto Repair! If you need anything else, you know where to find us.

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