TO

TUNDE O'CONNOR

Évaluation globale
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(687 reviews)
78

EA
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Elisa A.
Palm Coast, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/06/2021
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Friendly and efficient.
The service was friendly and efficient. My car was handled with care in a sufficient manner.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 07/06/2021 01:55 PM

 Thank you for sharing your service experience with us and the 5 star rating. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

JW
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James W.
Ponte Vedra Beach, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/05/2021
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great people
My favorite service department ever.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 07/05/2021 11:55 AM

 We thank you for taking the time to share your service experience with us and your kind words. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

Client vérifié
St. Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/29/2021
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Helpfull
My service attendant was very helpful
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 06/29/2021 02:26 PM

 Thank you for taking the time to share your service experience with us and the 5 star rating. We are committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

RW
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Reginald W.
Jacksonville, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/20/2021
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
The only place to buy and service your vehicle
The staff is very professional and sensitive to your needs.. They don't take advantage of you and get you into a situation that's going to sink your finances.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 06/21/2021 06:43 AM

 Thank you for taking the time to share your service experience with us and the 5 star rating. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

EB
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Ellen B.
St. Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/18/2021
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great overall experience
Great service from time of arrival to time of departure
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 06/21/2021 06:40 AM

 Thank you for taking the time to share your service experience with us and your kind words. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

RD
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Richard D.
Saint Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/17/2021
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great Customer Satisfaction
Hyundai if St Augustine never disappoints.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 06/17/2021 02:46 PM

 We greatly appreciate you taking the time to share your service experience and kind words with us. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

GM
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George M.
Ormond Beach, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/15/2021
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Always great service
For 10 years we have been totally satisfied with the services provided and the quality of the vehicles
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 06/16/2021 10:49 AM

 Thank you for taking the time to share your service experience with us and kind words. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

JW
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Jeffrey W.
Alachua, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/29/2021
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Accountability
I had purchased tires for my Genesis during the sale (4 for price of 3), however the wrong tires were ordered (no big inconvenience) and the correct ones ordered but I guess after the sale period. The service representative Tundy O'Connor was held responsible for this minor mistake and subsequently paid for 1/4 of my tires cost. I feel this is extremely unfair and she should be reimbursed fully for this. The correct tires should have been discounted as the replacement tires for my vehicle. Unless she is reimbursed for this simple mistake I feel I cannot in good conscience continue to give St. Augustine Hyundai my business, and I planned on purchasing a new Genesis soon. Please do right by an employee who just tries to excel in her job and not monetarily punish one of your fine & industrious employees.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 06/01/2021 08:08 AM

 Thank you for taking the time to share your service experience with us. Tunde and our  service team are always committed to keeping you safe while exceeding your expectations. Tunde is an outstanding asset to our team and we always take care of our superstars. 



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

MP
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Michael P.
Palm Coast, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/27/2021
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Service
n/a
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 05/28/2021 05:42 AM

 Thank you for taking the time to share your service experience with us and the 5 star rating. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

ER
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Ernest R.
Saint Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/18/2021
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Awesome.
Stopped by because ;eft rear tire indicated low pressure. The service rep didn't hesitate to take care of my issue. It was like when going for a scheduled maintenance. They treated my vehicle like it was the own. You know that tender loving care. Ended up had two nails in the tire. Service advisor checked the tire warranty and found it was still under full replacement coverage. Not many places would go out of there way to make sure you receive the fullest benefit of your warranty coverage. Thanks Hyundai. "you're awesome".
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 05/18/2021 02:14 PM

 We greatly appreciate you taking the time to share your service experience and kind words with us. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

JS
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James S.
Athens, GA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/08/2021
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Service is excellent!
We return to Hyundai in St. Augustine for service as often as we are in the area. We live in Athens, GA. But we bought our car in St Augustine and like the efficiency of the service dept. We know we will be back in August.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 05/10/2021 06:40 AM

We thank you for taking the time to share your service experience with us and the 5 star rating. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

PG
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Paul G.
Saint Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/06/2021
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Love this dealership!
The sales personnel are friendly and not pushy. The service personnel are very helpful and informative and seem to care.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 05/06/2021 01:20 PM

 We greatly appreciate you taking the time to share your service and sales experience with us. Our staff is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

SF
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Stephen F.
Palm Coast, FL
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
05/05/2021
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Service
The service was good.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 05/05/2021 09:02 AM

 We greatly appreciate you taking the time to share your service experience with us. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

Client vérifié
St. Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/04/2021
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Dependable and convenient service that’s local.
I have dealt with this dealership since purchasing my first Hyundai and expect to continue to as time goes by. One thing I especially like is that there is consistency in both the sales and service staff, so you know what to expect and they know what you need.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 05/04/2021 01:51 PM

 We greatly appreciate you taking the time to share your service experience and kind words with us. Our sales and service teams are committed to keeping you safe and exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

CM
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Colleen M.
Palm Coast, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/30/2021
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Efficient and Caring A Winning Combination
Mechanics are Hyundai trained which gives me peace of mind. Couldn't ask for better service than what my service advisor Tunde offers. This dealership service department is truly interested in customer satisfaction.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 04/30/2021 12:49 PM

 Thank you for taking the time to share your service experience with us and your kind words. Tunde and our  service team are committed to keeping you safe while exceeding your expectations. We greatly appreciate your longtime loyalty.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

ER
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Ernest R.
Saint Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/13/2021
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Quality Service Professionals'
When you arrive there's someone to greet you like an old friend and ready to take care of your vehicles needs. Service plus. That about sums it up.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 04/13/2021 01:28 PM

 Thank you for sharing your service experience with us and your kind words. Our service staff is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

DM
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Diane M.
Saint Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/01/2021
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great service
This is a wonderful dealership. I am very happy with their service area as well. Nice caring staff. The care is very well serviced and taken care of.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 04/01/2021 11:44 AM

 Thank you for taking the time to share your service experience and kind words with us. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

CG
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Carol G.
Jacksonville, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/30/2021
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great 4x
I am on my 4th Hyundai from Hyundai of St. Augustine - I think that says it all!
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 03/31/2021 05:40 AM

 We greatly appreciate you taking the time to share your service experiences and kind words words with us. We are truly blessed to have such wonderful guests. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

JL
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Joseph L.
Jacksonville, FL
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/23/2021
client vérifiéVérifié Client
Catégorie : Service
New review
St Augustine is the best dealership I have ever worked with the service department is great tuned my service person does a great job
Recommandé
Employés avec lesquels vous avez travaillé

JL
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Joseph L.
Jacksonville, FL
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/23/2021
client vérifiéVérifié Client
Catégorie : Service
New review
St Augustine is the best dealership I have ever worked with the service department is great tuned my service person does a great job
Recommandé

Avis original
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
02/15/2021
Type de service : Maintenance
Catégorie : Service
frendly people
staff is very good i never had a bad service
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 02/15/2021 09:45 AM

 Thank you for taking the time to share your service experience with us. We are committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.