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TUNDE O'CONNOR

Hyundai of St. Augustine
Évaluation globale
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(687 reviews)
78

Critiques de TUNDE O'CONNOR

JT
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John T.
Palm Coast, FL
2014 Hyundai Santa Fe Sport
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/02/2021
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great Service Department.
Your Service and Sales People really care about getting it right. Thanks.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 02/03/2021 05:56 AM

 We greatly appreciate you taking the time to share your kind words and continued loyalty to Hyundai of St Augustine. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
TO
TUNDE O'CONNOR
Client vérifié
Palm Coast, FL
2019 Hyundai Ioniq Hev
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/01/2021
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Service dept
Tandy is wonderful, Exceptional.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 02/01/2021 01:18 PM

 We sincerely appreciate you taking the time to share your service experience with us and your kind words. Our Service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
TO
TUNDE O'CONNOR
MB
MARK BOSWELL
AT
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Amron T.
Palm Coast, FL
2011 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/26/2021
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
She listened
I scheduled a maintenance that cost way more than I was able to handle. The person working with me helped to figure out a plan to get all of the services done, breaking up the costs. She heard me and worked with me. I’m grateful.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/26/2021 06:04 AM

 We appreciate you taking the time to share your service experience with us and your kind words. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
TO
TUNDE O'CONNOR
DH
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Darlene H.
Saint Augustine, FL
2020 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/22/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great dealership
Great dealership nice people and Randy Selph is awesome.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 12/22/2020 12:44 PM

 We appreciate you taking the time to share your experience with us and your kind words. We are committed to keeping you safe while exceeding your expectations. 

 Happy holidays from our family to yours.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
TO
TUNDE O'CONNOR
MP
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Michael P.
Palm Coast, FL
2019 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/11/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Service
Service people are the greatest...Tundee, Roger are the best...
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 12/14/2020 06:16 AM

 We appreciate you taking the time to share your service experience with us and your kind words. We are committed to keeping you safe while exceeding your expectations.

Happy holidays from our family to yours.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
TO
TUNDE O'CONNOR
Client vérifié
Saint Johns, FL
2020 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/10/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Service
Good service
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 12/10/2020 06:59 AM

 Thank you for taking the time to share your service experience with us and the 5 star rating. Our service team is committed to keeping you safe while exceeding your expectations.
 
 Happy holidays from our family to yours.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
TO
TUNDE O'CONNOR
CG
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Charles G.
Palm Coast, FL
2016 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/01/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
I always feel my service at St. Augustine is the best that I had for any car that that BELONGED TO ME.
The service center at Saint Augustine makes me feel that I have my own personal auto repair person and he is a friend that is personally taking care of me. I trust him with my car, and its a great feeling that I have in him.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 12/01/2020 05:42 AM

 We greatly appreciate you taking the time to share your service experiences and kind words with us. We are blessed to have such wonderful guests. We are committed to keeping you safe while exceeding your expectations. Happy holidays from our family to yours.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
TO
TUNDE O'CONNOR
DB
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Detria B.
Jacksonville, FL
2020 Hyundai Sonata
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/28/2020
client vérifiéVérifié Client
Catégorie : Service
Compassion
Tunde is the lead for my service team. She and her team have worked very hard to fix an existing problem with my brand new vehicle, including calling me every other day to offer any help commuting back and forth to the dealership. Her thoughtfullness and dedication to her job should not go unnoticed.
Recommandé
Employés avec lesquels vous avez travaillé
TO
TUNDE O'CONNOR
KM
KEITH MONDELLO
CH
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Charles H.
Saint Augustine, FL
2020 Hyundai Kona
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/19/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
People for people
All very nice @ .corgel .
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 11/19/2020 07:38 AM

 Thank you for taking the time to share your service experience with us and the 5 star rating. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
TO
TUNDE O'CONNOR
BW
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Bobby W.
Palm Coast, FL
2017 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/18/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great service department
Our service advisor was very knowledgeable and caring.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 11/19/2020 06:08 AM

 We greatly appreciate you taking the time to share your service experience with us and the 5 star rating. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
TO
TUNDE O'CONNOR
DB
gravatar
Detria B.
Jacksonville, FL
2020 Hyundai Sonata
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/28/2020
client vérifiéVérifié Client
Catégorie : Service
Compassion
Tunde is the lead for my service team. She and her team have worked very hard to fix an existing problem with my brand new vehicle, including calling me every other day to offer any help commuting back and forth to the dealership. Her thoughtfullness and dedication to her job should not go unnoticed.
Recommandé
Avis original
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
11/16/2020
Type de service : Repair
Catégorie : Service
Problem Solver
Tunde is the lead in my service team. She has gone above and beyond in assisting me with getting an pre-existing problem on my brand new vehicle fixed. She actually takes my feedback and concerns and creates a plan around that. Her diligence is truly appreciated.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 11/17/2020 06:09 AM

 Thank you for sharing your service experience with us and our deepest apologies for any inconvenience this has caused. Tunde, your service consultant will be following you shortly to get this corrected. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
TO
TUNDE O'CONNOR
KM
KEITH MONDELLO
Client vérifié
East Palatka, FL
2018 Hyundai Santa Fe
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
11/16/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
The service department is the slowest that I've experienced.
I take all my vehicles to their respective dealership. This is my second visit to this service department in St. Augustine. The service department is the slowest that I've experienced. I was there for almost two-hours for an oil change and tire rotation. I asked for only the outside of the car to be washed, leaving the inside untouched, informing the service representative that my wife had surgery and I was concerned about germs. I was informed that this was not possible because the service personnel that wash the vehicles are not used to only washing the outside of the vehicle; my only option was to opt out of the wash completely. Not sure why the service manager couldn't walk over to the washers and tell them not to clean the inside of the vehicle. The customer does not come first at this dealership.
Non recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 11/17/2020 06:05 AM

 Thank you for taking the time to share your service experience with us and our sincere apologies for the uncharacteristic level of service you received. Tunde, your service consultant will be following up with you shortly. 



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
TO
TUNDE O'CONNOR
SR
STEVE RISLEY
DK
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David K.
Palm Coast, FL
2015 Hyundai Genesis
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/15/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great personnel, and great service.
Outstanding.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 11/16/2020 07:43 AM

  We greatly appreciate you taking the time to share your service experience and kind words with us . We are committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
TO
TUNDE O'CONNOR
SR
STEVE RISLEY
JM
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Jerrold M.
Saint Augustine, FL
2014 Hyundai Veloster
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/05/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Excellent service
Excellent Service
Recommandé
CHERYL B. de Hyundai of St. Augustine a répondu le 11/06/2020 04:54 AM

We greatly appreciate you taking the time to share your experiences with us and your kind words. We are truly blessed to have such wonderful guests. We are committed to keeping you safe while exceeding your expectations


Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Employés avec lesquels vous avez travaillé
TO
TUNDE O'CONNOR
SS
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Sharon S.
St. Augustine, FL
2016 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/03/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Car wash not great.
Everything is great except the complimentary car wash. Other dealerships that I have been to it came out exceptional. This is the second time that I came home and had to go over several spots they missed. And they were noticeable spots. I guess you get what you pay for........
Recommandé
CHERYL B. de Hyundai of St. Augustine a répondu le 11/04/2020 05:32 AM

We greatly appreciate you taking the time to share your experiences with us and your kind words.  I will be talking to the Detail Manager to let them know about your experience with the complementary  wash  and vacumm. 
 We are truly blessed to have such wonderful guests. We are committed to keeping you safe while exceeding your expectations.


Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Employés avec lesquels vous avez travaillé
TO
TUNDE O'CONNOR
KH
gravatar
Kelly H.
Palm Coast, FL
2017 Hyundai Santa Fe Sport
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/24/2020
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Always exceptional service
From the moment you pull in with your car for service you are greeted by friendly & helpful staff. My mechanic always seems to find the issue that I am hearing or dealing with so I don't leave feeling like it's been unresolved. Dave the courtesy driver is just wonderful! And then you get to end experience with get another friendly encounter with the cashier. Tundy is my service advisor but every one of them are outstanding and and they're ready to help.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 10/26/2020 06:03 AM

 Thank you for taking the time to share your service experiences with us and your kind words. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
TO
TUNDE O'CONNOR
KM
KEITH MONDELLO
MP
gravatar
Michael P.
Palm Coast, FL
2019 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/13/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
In and Out
The best employee Tundee!!
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 10/14/2020 05:13 AM

 We greatly appreciate you taking the time to share your service experience and kind words with us. Tunde and our service team are committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
TO
TUNDE O'CONNOR
SH
gravatar
Scott H.
Saint Augustine, FL
2014 Hyundai Santa Fe Sport
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/07/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
The Service Crew
Roger Young is consistently the best service advisor I've ever dealt with
Appointment after appointment after appointment.; he just gets it as far as taking care of the customer.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 10/07/2020 01:57 PM

 Thank you for taking the time to share your service experience with us and the 5 star rating. We agree, Roger always goes the extra mile to make sure to exceed your expectations while keeping you safe.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
TO
TUNDE O'CONNOR
EB
gravatar
Ellen B.
St. Augustine, FL
2018 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/03/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Always a great experience
Outstanding from scheduling to driving away
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 10/05/2020 05:29 AM

 We greatly appreciate you taking the time to share your service experience with us and the 5 star rating. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
TO
TUNDE O'CONNOR
Client vérifié
Ponte Vedra Beach, FL
2011 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/03/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Service people are caring
Very good
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 10/05/2020 05:28 AM

 We greatly appreciate you taking the time to share your service experience with us and your kind words. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
TO
TUNDE O'CONNOR
MB
MARK BOSWELL
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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