TO

TUNDE O'CONNOR

Évaluation globale
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(687 reviews)
78

Client vérifié
Jacksonville, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/05/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Repeat
I just keep coming back for regular maintenance.....service, friendliness, comfortable waiting facility.
Recommandé
GIOVANNI R. de Hyundai of St. Augustine a répondu le 08/07/2017 06:58 AM

We thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Employés avec lesquels vous avez travaillé

DL
gravatar
David L.
Ponte Vedra Beach, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/05/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Friendly, caring staff
Great service!
Recommandé
GIOVANNI R. de Hyundai of St. Augustine a répondu le 08/07/2017 06:54 AM

We thank you for taking the time to share your service experience with us.  We are happy to hear that we got your concerns resolved and that everything was satisfactory for you.

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Employés avec lesquels vous avez travaillé

CS
gravatar
Claudia S.
Jacksonville, FL
2013 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/02/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Continued Excellent Customer Sevice
Returned for regular service maintenance and received a free oil change because of recall on hood replacement latch done at the same time! Discovered my vehicle needed new windshield wipers which were just in time for all of the thunderstorms. Thank you!
Recommandé
GIOVANNI R. de Hyundai of St. Augustine a répondu le 08/02/2017 11:37 AM

We thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Employés avec lesquels vous avez travaillé

Client vérifié
Saint Augustine, FL
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
08/02/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Don't go for the car wash
Had to wash it when we got home
Recommandé
GIOVANNI R. de Hyundai of St. Augustine a répondu le 08/04/2017 02:11 PM

Thank you for taking the time to share your service experience with us. Our deepest apologies for the complimentary wash not being satisfactory. We will be addressing your review with the Detail Manager and Tunde will be reaching out to you to try and make this right. 

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

GIOVANNI R. de Hyundai of St. Augustine a répondu le 08/09/2017 10:10 AM

Thank you for coming in yesterday and allowing us the chance to make up for the unsatisfactory service wash on your last service visit. As a goodwill gesture, we performed a complimentary detail on your Veloster and hope we have earned your 5 star confidence in us.
Look forward to your next service visit!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"


Employés avec lesquels vous avez travaillé

PR
gravatar
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/02/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Always great friendly service
Won't go anywhere else!
Recommandé
GIOVANNI R. de Hyundai of St. Augustine a répondu le 08/02/2017 06:53 AM

We thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Employés avec lesquels vous avez travaillé

JE
gravatar
James E.
Jacksonville, FL
2016 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/01/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
GREAT SERVICE AND A FRIENDLY SMILE
EXCELLENT +
Recommandé
GIOVANNI R. de Hyundai of St. Augustine a répondu le 08/02/2017 06:44 AM

We thank you for taking the time to share your service experience with us. It is always our goal to provide excellent service with a smile and happy to see that we hit the mark! Thank you again!

Employés avec lesquels vous avez travaillé

DW
gravatar
Deloris W.
Saint Augustine, FL
2017 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/24/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Oil change
Fast and friendly service
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 07/24/2017 05:01 PM

Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

DG
gravatar
David G.
Saint Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/23/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great service
Keep up the good work
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 07/24/2017 05:01 PM

Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

MB
gravatar
Melanie B.
Orange Park, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/20/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Car service
Took my car for an oil change, they were very fast and efficient! Very pleased!
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 07/23/2017 03:28 PM

Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

CB
gravatar
CHARLES B.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/20/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Friendly and professional service!
Service reps are very friendly and accomodating to your needs.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 07/23/2017 03:25 PM

Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

Client vérifié
Jacksonville, FL
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
07/20/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Does what's expected
Xxx
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 07/23/2017 02:54 PM

Thank you for sharing your service experience with us. Please let us know where we can improve to earn 5 stars.

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

MC
gravatar
Migdalia C.
Saint Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/20/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great
Best service always
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 07/23/2017 03:35 PM

Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

SB
gravatar
Sherry B.
Jacksonville, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/07/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Friendly and professional
All service was done quickly and to my satisfaction
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 07/10/2017 06:50 AM

Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

SW
gravatar
Susan W.
Saint Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/05/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great product, happy people!!!!!!!
I thought it was a great experience car care, and comfort in waiting, excellent!
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 07/05/2017 07:01 AM

Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

PB
gravatar
Patricia B.
Palatka, FL
2011 Hyundai Elantra To
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/04/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
5 ✨
5 ⭐️
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 07/05/2017 05:51 AM

We appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

FD
gravatar
Frank D.
Palm Coast, FL
2014 Hyundai Elantra Co
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/30/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
They took care of my care promptly
Great service
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 06/30/2017 04:18 PM

 Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

MD
gravatar
Michael D.
Saint Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/22/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Always a great experience!!
Thank you guys for always providing great service and for always offering a friendly environment!
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 06/22/2017 01:44 PM


We thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

Client vérifié
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/15/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Speedy service
The service was great and the employees were very polite.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 06/16/2017 05:49 AM


We thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

Client vérifié
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/15/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Good maintenance service
Good service
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 06/15/2017 02:29 PM

We appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

Client vérifié
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/15/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
1st oil change
Went well and those chocolate chip cookies and coffee were great too!
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 06/15/2017 01:11 PM


We thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine. We agree, our freshly made coffee and cookies are delicious.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.