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TUNDE O'CONNOR

Hyundai of St. Augustine
Évaluation globale
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(687 reviews)
78

Critiques de TUNDE O'CONNOR

PJ
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Paulette J.
Elkton, FL
2012 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/16/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Service and crew
Fine dealership
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 02/18/2019 05:43 AM


 We thank you for sharing your kind words with us and continued loyalty to Hyundai of St Augustine. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
TO
TUNDE O'CONNOR
NW
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Norman W.
St. Augustine, FL
2011 Hyundai Accent
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/16/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great service
We have been bringing my husband car here since the beginning and love the service. People are nice and honest.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 02/18/2019 10:20 AM


 We thank you for taking the time to share your service experiences with us and your continued loyalty to Hyundai of St Augustine. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
TO
TUNDE O'CONNOR
SC
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Sheila C.
Ponte Vedra Beach, FL
2014 Hyundai Santa Fe S
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/13/2019
client vérifiéVérifié Client
Catégorie : Service
Taking care of previous problems no fixed in virst fisit
This time I was really taken care by Tande and she was the one responsible for me to change my mind and go back to the Saint Augustine dealership. Her kindness and authentic way to show interest and fixing my car problem made the total difference. She gave me the care and service that the manager did not offer me before. Tande went above and beyond to fix my problems in a quick and convenient way!! Thanks to her I went back an be always talking my car there and looking for her!!
Recommandé
Employés avec lesquels vous avez travaillé
TO
TUNDE O'CONNOR
RD
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Rita D.
East Palatka, FL
2018 Hyundai Sonata
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
02/12/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Service
Great service
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 02/13/2019 05:36 AM


 Thank you for sharing your service experience with us. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
TO
TUNDE O'CONNOR
SR
STEVE RISLEY
JT
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John T.
Palm Coast, FL
2011 Hyundai Genesis
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/12/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
YOUR PEOPLE
Great Service as Always
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 02/12/2019 11:30 AM


 We greatly appreciate you taking the time to share your service experience with us and your long time continued loyalty to Hyundai of St Augustine.
 We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
TO
TUNDE O'CONNOR
MB
MARK BOSWELL
Client vérifié
Ormond Beach, FL
2017 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/11/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Friendly and courteous staff.
Great service and don't try to sell you services that you don't really need. I appreciate that.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 02/11/2019 12:00 PM


 We thank you for taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
TO
TUNDE O'CONNOR
KM
KEITH MONDELLO
RN
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Roger N.
Lake Como, FL
2015 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/08/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Very pleased with the service
Waiting time was short.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 02/08/2019 11:53 AM


 Thank you for sharing your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
TO
TUNDE O'CONNOR
SC
gravatar
Sheila C.
Ponte Vedra Beach, FL
2014 Hyundai Santa Fe S
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/13/2019
client vérifiéVérifié Client
Catégorie : Service
Taking care of previous problems no fixed in virst fisit
This time I was really taken care by Tande and she was the one responsible for me to change my mind and go back to the Saint Augustine dealership. Her kindness and authentic way to show interest and fixing my car problem made the total difference. She gave me the care and service that the manager did not offer me before. Tande went above and beyond to fix my problems in a quick and convenient way!! Thanks to her I went back an be always talking my car there and looking for her!!
Recommandé
Avis original
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
02/07/2019
Type de service : Repair
Catégorie : Service
Problem NOT fixed
It is not the first time I take
My car for a service in this dealership and I got home having the same problem. At this time it was a Saturday afternoon when called back on Monday morning the manager did not even care to offer me an appointment for
that day. No customer care service at all. I am taking my car to another dealership. These was my second Hyundai vehicle bought in the Saint Augustine dealer, I am not using this dealer anymore and considering buying another brand vehicle on my next purchase due this situation.
Non recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 02/08/2019 05:45 AM


 Thank you for sharing your service experience with us and again my apologies for the wiper washer not working and any inconvenience this has caused you. As we discussed, it would be our pleasure to reinspect it for you and as we do have another part ordered for you, we could do both at the same time. Tunde, your service consultant will be following up with you.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 02/12/2019 01:30 PM


Thank you for speaking with Tunde today. I hope Tunde was able to provide you with a 5 star service experience this visit as this survey does reflect her service personally. For your inconvenience we have  noted a credit to your account for 2 complimentary oil changes and a tank of fuel. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
TO
TUNDE O'CONNOR
Client vérifié
Ormond Beach, FL
2018 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/06/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Reliable, quick
The service is great and everyone is very nice and helpful
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 02/07/2019 05:40 AM


 Thank you for sharing your service experience with us and the 5 star rating.
 We are committed to exceeding your service expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
TO
TUNDE O'CONNOR
MA
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Martin A.
Jacksonville, FL
2013 Hyundai Equus
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
02/05/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
2013 Equus
Already explained
Non recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 02/05/2019 02:26 PM

 Thank you for sharing your service experience with us and bringing this to our attention. Our sincere apologies for the inconvenience this may have caused. We will be addressing this with our parts manager. Tunde, your service consultant  will be following up with you.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
TO
TUNDE O'CONNOR
JF
gravatar
Jean F.
Saint Augustine, FL
2018 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/05/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great one again!
I could have gone to any Hyundai dealership, as the issue my car had was under warranty. But this place is the best and they proved it once again! Highly recommended!
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 02/05/2019 06:23 AM


 We thank you for taking the time to share your kind words with us and continued loyalty to Hyundai of St Augustine.
We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
TO
TUNDE O'CONNOR
MB
MARK BOSWELL
Client vérifié
Ponte Vedra Beach, FL
2011 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/04/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Very efficient service department
The service department has always taken good care of my Sonata
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 02/05/2019 06:22 AM


 We appreciate you taking the time to share your service experience with us and continued loyalty to Hyundai of St. Augustine.
 We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
TO
TUNDE O'CONNOR
RL
gravatar
Roger L.
Satsuma, FL
2013 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/02/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Freindly, Reliable and most important...Honest
Bought our Hyundai in September 2015 and would never take it anywhere else for service. If and when we decide to buy we will look at Hyundai of St. Augustine first.
Thanks
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 02/04/2019 06:26 AM

Thank you for sharing your kind words with us and your continued loyalty to Hyundai of St Augustine.  We are committed to exceeding your experience.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
TO
TUNDE O'CONNOR
Client vérifié
St. Augustine, FL
2018 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/01/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
GREAT SERVICE DEPT
GREAT JOB AS ALWAYS
Recommandé
CHERYL B. de Hyundai of St. Augustine a répondu le 02/01/2019 04:58 AM

Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine. We are committed to exceeding your expectations.
Thank you for the 5 star rating.
Employés avec lesquels vous avez travaillé
TO
TUNDE O'CONNOR
Client vérifié
Saint Johns, FL
2014 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/30/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Service
Friendly and efficient
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/30/2019 02:48 PM


 Thank you for sharing your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
TO
TUNDE O'CONNOR
TN
gravatar
Toni N.
Ponte Vedra, FL
2018 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/30/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great service
Prompt and courteous!
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/30/2019 09:09 AM


 Thank you for taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
TO
TUNDE O'CONNOR
DR
gravatar
Donald R.
Palm Coast, FL
2018 Hyundai Kona
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/30/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Clean - Fast - GOOD!
After saying "Clean - Fast - good", there's nothing more to add.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/30/2019 07:49 AM


 We appreciate you taking the time to sum up your service experience with us and your continued loyalty to Hyundai of St. Augustine. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
TO
TUNDE O'CONNOR
DK
gravatar
Donna K.
Saint Augustine, FL
2013 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/28/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
very friendly and helpful
Very friendly and helpful
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/29/2019 05:54 AM


 Thank you for taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
TO
TUNDE O'CONNOR
MB
MARK BOSWELL
JW
gravatar
John W.
Elkton, FL
2017 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/28/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
service
friendly Efficient service
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/28/2019 02:32 PM


 We appreciate you taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
TO
TUNDE O'CONNOR
SR
STEVE RISLEY
BC
gravatar
Basil C.
Palm Coast, FL
2014 Hyundai Veloster
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/28/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Naze
Great service! Cookies make it even better!
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/28/2019 02:13 PM


 Thank you for sharing your service experience with us and the 5 star rating. We agree, the cookies are delicious.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
TO
TUNDE O'CONNOR
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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