TO

TUNDE O'CONNOR

Évaluation globale
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(687 reviews)
78

AK
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Anne K.
Saint Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/25/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Excellent customer service
I'm always able to stop in and ask them to look at something, and they are happy to oblige. I especially appreciate being told the results of the oil change/inspection...it's very thorough; from the tire status to the cabin filter recommendations!
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 08/26/2019 06:18 AM

Thank you for taking the time to share your kind words with us and continued loyalty to Hyundai of St Augustine. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

CF
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Coronet F.
Jacksonville, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/24/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Fast service, welcoming atmosphere!
Always pleasant and friendly upon arrival and departure.
Quick and thorough service.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 08/26/2019 06:17 AM


 We greatly appreciate you taking the time to share your service experience and kind words with us. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

LS
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Lawrence S.
Jacksonville, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/23/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
It's the Employee's that make this Place Great.
Service was quick with a smile.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 08/26/2019 06:15 AM


 We greatly appreciate you taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

PW
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Pamela W.
St. Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/21/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Tunde was great!
Tunde took excellent care of me! Because we were leaving to go out of town, she overnighted a part and had my vehicle ready as promised! Thank you, Tunde!
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 08/21/2019 07:01 AM


 Thank you for taking the time to share your service experience with us and the 5 star rating. Tunde is always smiling and always going the extra mile to exceed your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

Client vérifié
Hastings, FL
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
08/21/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Too long to wait for a routine oil change.
11:20 oil change appointment scheduled but I did not leave till 1:30, that was after I got up and complained. There was no extra service done on my care. I feel I was forgotten about. They did apologize and did not charge me for the service.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 08/21/2019 06:59 AM


 We appreciate you taking the time to share your service experience with us and apologize for the uncharacteristic amount of time needed to complete your service. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

CM
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Carol M.
Saint Johns, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/20/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Good service
staff is friendly service is quick
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 08/20/2019 01:32 PM


 We greatly appreciate you taking the time to share your service experience with us and continued loyalty to Hyundai of St. Augustine.
 We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

DK
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Donna K.
Saint Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/17/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
very friendly and efficient
The service is efficient and all the people are friendly and helpful.
Recommandé
CHERYL B. de Hyundai of St. Augustine a répondu le 08/19/2019 05:12 AM

Thank you for sharing your service experience with us and the 
5 star rating.
We are committed to exceeding your expectations.

Thank you to all of our wonderful guests for helping to make us the 
#1 Hyundai Customer Satisfaction Service Center
Employés avec lesquels vous avez travaillé

AH
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Alan H.
Palm Coast, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/15/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great staff
Everyone you come in contact with is professional and efficient
Recommandé
CHERYL B. de Hyundai of St. Augustine a répondu le 08/16/2019 06:58 AM

Thank you for sharing your service experience with us and 
for the 5 star rating.
We are committed to exceeding your expectations.

Thank you to all our wonderful guests for helping to make us the 
#1 Hyundai Customer Satisfaction Service Center 
Employés avec lesquels vous avez travaillé

Client vérifié
Green Cove Springs, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/15/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Excellent
Love the people and service at my favorite Hyundai dealership!
Recommandé
CHERYL B. de Hyundai of St. Augustine a répondu le 08/15/2019 06:02 AM

Thank you for sharing your service experience with us and
for the 5 star rating.
We are committed to exceeding your expectations.

Thank you to all our wonderful guests for helping to make us the 
#1 Hyundai Customer Satisfaction Service Center.
Employés avec lesquels vous avez travaillé

Client vérifié
Saint Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/13/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great Service!
Perfect service call!
Recommandé
CHERYL B. de Hyundai of St. Augustine a répondu le 08/14/2019 05:03 AM

Thank you for sharing your service experience with us and for 
the 5 star rating.
We are committed to exceeding your expectations.

Thank you to all our wonderful guests for helping making us the
#1 Hyundai Customer Satisfaction Service Center.
Employés avec lesquels vous avez travaillé

Client vérifié
Ormond Beach, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/08/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Customer service
Very courteous people. Do not pressure to sell you other service.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 08/08/2019 11:55 AM


 We greatly appreciate you taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

LA
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Leslie A.
Saint Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/08/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Very efficient staff
Always a pleasure to deal with Hyundai of St Augustine.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 08/08/2019 11:41 AM


Thank you for sharing your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

KM
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Kay M.
Saint Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/06/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
K
The quickness you are able to get your car in to be serviced as well as the kindness of the service team.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 08/06/2019 11:51 AM


 Thank you for taking the time to share your kind words with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

DK
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Dennis K.
Saint Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/06/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Reputable, Quality, Friendly Service
Reputable, quality service from ALL of the service associates; especially from one of the Service Managers--Tunde O"Conner
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 08/06/2019 09:53 AM


 We greatly appreciate you taking the time to share your service experience with us and your continued long time loyalty to Hyundai of St Augustine.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

GA
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George A.
Bunnell, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/06/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Serv
nice and clean good serv. Plus our serv. Rep is the best
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 08/06/2019 08:46 AM


 We greatly appreciate you taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

RK
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Robert K.
Saint Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/01/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Service and Sales are excellent
My wife and I are in our fourth Hyundai over the past 10 years. We have owned one Tiburon, and then three Santa Fe's during this time-frame. We have watched the models as they have changed each year and found our Hyundai's to be safe and reliable with no major problems during this time period.

Our sales experiences have always been great as we worked with Randy Selph on the purchase of each vehicle.

Our service appointments have always been handled professionally and in a timely manner.
Non recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 08/01/2019 12:04 PM


 We greatly appreciate you taking the time to share your service experience with us and your kind words. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

TS
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Todd S.
Jacksonville, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/31/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Excellent service
As always, received prompt, courteous service. The service personnel are always top notch
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 08/01/2019 07:35 AM


 Thank you so much for taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

TR
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Terry R.
St. Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/29/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
GreaT staff
Repair completed in 1/2 the time
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 07/29/2019 10:24 AM


 We greatly appreciate you taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

JU
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Joseph U.
Palm Coast, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/27/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Personal attention
Kept abreast of each stage of service
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 07/29/2019 06:17 AM

We greatly appreciate you taking the time to share your kind words with us and continued loyalty to Hyundai of St Augustine. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

Client vérifié
St. Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/26/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great service
Always on time with my car
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 07/29/2019 06:14 AM


 Thank you for sharing your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.