TL

TINO LOZANO

Puente Hills Hyundai

Évaluation globale

4,8

(223 reviews)

73

Critiques de TINO LOZANO

ML

Mary L.

Montebello, CA

2017 Hyundai Elantra

01/25/2019

Type de service : Repair

Vérifié Client

Catégorie : Service

Jan 22 service

The repair on the electronics in my front passenger door was excellent. The new part was installed quickly, quicker than I expected. Originally, the work was suppose to take 3 hours, but it only took 1.5 hours. My door is working fine now. The technician did an excellent job! Tino also gave me excellent service.

Recommandé

SEAN K., Service Director de Puente Hills Hyundai a répondu le 01/29/2019 12:02 PM

Thank you for taking the time to fill out our survey.
Your feedback is very valuable to our dealership.
We like the 5 stars, too^^

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com

Employés avec lesquels vous avez travaillé

Client vérifié

Baldwin Park, CA

2017 Hyundai Elantra

01/23/2019

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Great customer service!

Great customer service friendly staff! Prompt service!

Recommandé

SEAN K., Service Director de Puente Hills Hyundai a répondu le 01/23/2019 02:25 PM

Thank you so much for the great review.
We also appreciate 5 stars.

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com

Employés avec lesquels vous avez travaillé

JK

Jesse K.

Chino Hills, CA

2017 Hyundai Sonata

01/22/2019

Type de service : Repair

Vérifié Client

Catégorie : Service

Good Service

Friendly Environment

Recommandé

SEAN K., Service Director de Puente Hills Hyundai a répondu le 01/23/2019 02:38 PM

Thank you for taking your time and fill out the survey.
We also appreciate the 5 stars!

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com

Employés avec lesquels vous avez travaillé

BB

Billy B.

West Covina, CA

2018 Hyundai Tucson

01/19/2019

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Close by. Great service

Great service

Recommandé

SEAN K., Service Director de Puente Hills Hyundai a répondu le 01/21/2019 08:20 AM

We always appreciate positive feedback from our customers.
Thank you for the 5 stars.

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com

Employés avec lesquels vous avez travaillé

DI

Donna I.

La Habra, CA

2011 Hyundai Sonata

01/18/2019

Type de service : Repair

Vérifié Client

Catégorie : Service

Fair and Honest

Love the service staff. They’re all fair and friendly!!

Recommandé

SEAN K., Service Director de Puente Hills Hyundai a répondu le 01/19/2019 12:11 PM

Your kind words are much appreciated.
We always appreciate positive feedback from our customers.

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com

Employés avec lesquels vous avez travaillé

Client vérifié

Colton, CA

2017 Hyundai Ioniq Elec

01/16/2019

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Ionic EV service

Everyone has always treated me quickly and proficiently. Excellent service and my car is well taken care of

Recommandé

SEAN K., Service Director de Puente Hills Hyundai a répondu le 01/16/2019 04:22 PM

Thank you for taking the time to fill out our survey.
Your feedback is very valuable to our dealership.
We also appreciate 5 stars!!

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com

Employés avec lesquels vous avez travaillé

RS

Raquel S.

Hacienda Heights, CA

2018 Hyundai Tucson

01/15/2019

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Great, friendly and fast service

At my first car service, didn't know what to do or what to expect; once I got there I was guided from the beginning where to go and where to wait and where to pick up. I left very satisfied knowing that they take care your car and the person.

Recommandé

SEAN K., Service Director de Puente Hills Hyundai a répondu le 01/15/2019 11:16 AM

We are happy to hear you had a great experience.
Our #1 priority is to make each and every customer happy.
Thank you for the 5 stars.

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com

Employés avec lesquels vous avez travaillé

JA

June A.

Laguna Hills, CA

2018 Hyundai Sonata

01/14/2019

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Service department

I had right choice to have Hyundai as my commute car for everyday.
It is very safe and comfort car for me.
And maintenence service are very freindly and prompt.

Thank you so much.

Recommandé

SEAN K., Service Director de Puente Hills Hyundai a répondu le 01/15/2019 11:21 AM

We always appreciate positive feedback from our customers.
Thank you for the 5 stars.

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com

Employés avec lesquels vous avez travaillé

BH

Britney H.

Hacienda Heights, CA

2017 Hyundai Tucson

01/13/2019

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Great customer service

TINO (I think I spelled that right) lol.. was great! He was very helpful and quick.

Recommandé

SEAN K., Service Director de Puente Hills Hyundai a répondu le 01/14/2019 08:46 AM

Yes. You spelled it correctly^^
Thank you for the 5 stars!!

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com

Employés avec lesquels vous avez travaillé

ML

Mary L.

Montebello, CA

2017 Hyundai Elantra

01/11/2019

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Great Work

I came in for a problem with my front passenger side door. Further work needs to be done because a part needs to be ordered. But, I did get a wheel alignment done at a special discount. Everything was done by noon.
I still need to be contacted when the part comes in, but I don't anticipate any problems with the service.

Recommandé

SEAN K., Service Director de Puente Hills Hyundai a répondu le 01/12/2019 10:42 AM

Thank you so much for the great review.
Your kind words are much appreciated.^^

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com

Employés avec lesquels vous avez travaillé

Client vérifié

La Puente, CA

2017 Hyundai Santa Fe

01/08/2019

Type de service : Maintenance

Vérifié Client

Catégorie : Service

staff is very customer centric

staff is attentive

Recommandé

SEAN K., Service Director de Puente Hills Hyundai a répondu le 01/10/2019 08:40 AM

Thank you for feeling out the survey. We will try harder next time to get 5 stars from you.

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com

Employés avec lesquels vous avez travaillé

KN

Kendall N.

Whittier, CA

2016 Hyundai Santa Fe S

01/07/2019

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Oil change for Rip Van Winkle

I was willing and ready to pay for services but offered a "free" oil change for bringing my vehicle in for the 1st time to Puente Hills Hyundai. Once my car was checked in, the tech found a grocery list of items that needed service (only 55,000 miles) that were way overpriced. Then it took 3 hours to get my oil changed. A little excessive I'd say.

Non recommandé

SEAN K., Service Director de Puente Hills Hyundai a répondu le 01/10/2019 08:38 AM

It’s unfortunate the service did not meet your expectations. Please call us if we can help you in the future.
Thank you for filling out the survey.

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com

Employés avec lesquels vous avez travaillé

VA

Vanessa A.

Pomona, CA

2017 Hyundai Elantra

01/02/2019

Type de service : Maintenance

Vérifié Client

Catégorie : Service

N/A

Good service.

Recommandé

SEAN K., Service Director de Puente Hills Hyundai a répondu le 01/03/2019 08:25 AM

Thank you for the 5 stars.^^
Happy New Year!

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com

Employés avec lesquels vous avez travaillé

RH

Rudy H.

Maywood, CA

2017 Hyundai Santa Fe S

12/24/2018

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Friendly personnel!!!

They are friendly, very informative and promptly. I had a great experience.

Non recommandé

SEAN K., Service Director de Puente Hills Hyundai a répondu le 12/31/2018 10:08 AM

Thank you for feeling out the survey. We will try harder next time to get 5 stars from you.
Have a happy, healthy new year!!

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com

Employés avec lesquels vous avez travaillé

CH

Changman H.

Arcadia, CA

2017 Hyundai Santa Fe S

12/24/2018

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Everything was great

Fast, Kindness, reasonable price, Great
Thanks

Recommandé

SEAN K., Service Director de Puente Hills Hyundai a répondu le 12/31/2018 10:09 AM

Thank you for the 5 stars.^^
Happy New Year!

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com

Employés avec lesquels vous avez travaillé

DD

Dianne D.

Brea, CA

2018 Hyundai Tucson

12/22/2018

Type de service : Maintenance

Vérifié Client

Catégorie : Service

My Fist Service

My first service was quick and professional.

Recommandé

SEAN K., Service Director de Puente Hills Hyundai a répondu le 12/31/2018 10:26 AM

We appreciate your feedback and look forward to making your experience with us to be even better one next time.
Have a happy, healthy new year!!

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com

Employés avec lesquels vous avez travaillé

JF

James F.

Hacienda Heights, CA

2012 Hyundai Elantra

12/21/2018

Type de service : Repair

Vérifié Client

Catégorie : Service

attentive, courteous service

Good communication with Tino, not pushy about having certain procedures performed.

Recommandé

SEAN K., Service Director de Puente Hills Hyundai a répondu le 12/31/2018 10:26 AM

We are happy to hear you had a great experience.
Our #1 priority is to make each and every customer happy.
Have a happy, healthy new year!!

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com

Employés avec lesquels vous avez travaillé

Client vérifié

La Puente, CA

2015 Hyundai Accent

12/17/2018

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Car Service

The guy who helped was very informative and welcoming and very helpful.

Recommandé

SEAN K., Service Director de Puente Hills Hyundai a répondu le 12/18/2018 11:05 AM

We always appreciate positive feedback from our customers.
Tino will love this review.^^
Thank you for the 5 stars.

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com

Employés avec lesquels vous avez travaillé

IM

Irma M.

El Monte, CA

2018 Hyundai Elantra

12/14/2018

Type de service : Maintenance

Vérifié Client

Catégorie : Service

The service is friendly and professional!

Best service dealership ever!

Recommandé

SEAN K., Service Director de Puente Hills Hyundai a répondu le 12/15/2018 10:21 AM

We always appreciate positive feedback from our customers.
Thank you for the 5 stars.^^

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com

Employés avec lesquels vous avez travaillé

Client vérifié

Los Angeles, CA

2012 Hyundai Sonata

12/14/2018

Type de service : Repair

Vérifié Client

Catégorie : Service

Good work

Let me know if two recalls on my car. Got that done and an oil change I was out in two hours.

Recommandé

SEAN K., Service Director de Puente Hills Hyundai a répondu le 12/14/2018 11:58 AM

We understand your time is valuable. We appreciate your feedback. Thank you.

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com

Employés avec lesquels vous avez travaillé

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