Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
This was a battery issue in an older vehicle, one in which spending resources chasing down problems must be weighed against the limited value of the car. Jeff (and his team) respect this reality while striving to fix the flaw. This is great customer service and my car is ready to go, 48 hours after asking for help (triage is another strong attribute). Veryl's is good business and I'm grateful for their service!