STEPHEN REDDIX

Titus, 

I'm sorry to hear this, let look into this and I will get back to you shortly.

Thank you very much for your feedback and your business.

Thank you very much for your business and for your feedback.

I'm sorry that you didn't have a not so great experience on your last visit, I will speak to your service advisor about this to see what was the hold up and why it took this long for your services to be complete.  I'm glad that you brought this to my attention, because this is not what we want our customers to experience, we want our customers to feel welcomed and at home.  I apologize again, and I can't stress how much customer satisfaction means to me and our owner.  Please, if I can do anything to make your experience better, don't hesitate to contact me, I know I can't give you your time back, but I willing to do what it take to make this right for you.

Brenda, 

Thank you very much for your feedback and we appreciate your business.

Rannisha, 

Thank you very much for your feedback and for choosing Northwest Hyundai for your service needs.

Kimberly, 

Thank you so much for your feedback, and for being a loyal customer of ours.

Brain, 

Thank you very much for your feedback and for choosing Northwest Hyundai for your service needs.

Crystal, 

Thank you very much for feedback, and I do apologize about the wait, I will speak to your service advisor to make sure they update their customers a little more.  If I can do anything please feel free to contact me.

Thank you very much for your feedback.