SR

STEVE RISLEY

Hyundai of St. Augustine

Évaluation globale

4,8

(603 reviews)

88

Critiques de STEVE RISLEY

JL

Jim L.

St. Augustine, FL

2014 Hyundai Santa Fe S

05/01/2019

Type de service : Repair

Vérifié Client

Catégorie : Service

Great Service

I’ve never been disappointed with the service, professionalism and promptness.

Recommandé

JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 05/01/2019 06:12 AM

Thank you for taking the time to share your service experiences with us and continued loyalty to Hyundai of St. Augustine. We are committed to exceeding your expectations.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Employés avec lesquels vous avez travaillé

IA

Ira A.

Saint Augustine, FL

2015 Hyundai Tucson

04/29/2019

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Always great service.

Took me on time. Finished on time.

Recommandé

JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 04/30/2019 05:54 AM

Thank you for taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Employés avec lesquels vous avez travaillé

Client vérifié

Saint Augustine, FL

2017 Hyundai Sonata Hyb

04/25/2019

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Great Service!

As always, service was excellent!

Recommandé

JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 04/26/2019 06:01 AM

We greatly appreciate your kind words and continued loyalty to Hyundai of St Augustine. We are committed to exceeding your expectations.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Employés avec lesquels vous avez travaillé

MB

Michael B.

St. Augustine, FL

2015 Hyundai Elantra

04/24/2019

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Great Service

The service personnel are outstanding. The quickly get the required service done with a high level of competence

Recommandé

JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 04/24/2019 12:30 PM

Thank you for taking the time to share your kind words with us and the 5 star rating. We are committed to exceeding your expectations.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Employés avec lesquels vous avez travaillé

JUSTIN SPURLOCK

CS

Cory S.

St. Augustine, FL

2015 Hyundai Equus

04/21/2019

Type de service : Maintenance

Vérifié Client

Catégorie : Service

long wait. very long wait

oil change should be 30minutes, especially with an appointment time. waited 2 plus hours

Non recommandé

JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 04/22/2019 07:21 AM

Thank you for sharing your service experience with us and our apologies for the uncharacteristic amount of time needed to complete your service. Tunde, your service consultant will be following up with you. We are committed to exceeding your expectations.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Employés avec lesquels vous avez travaillé

MJ

Marcus J.

Westerville, OH

2018 Hyundai Sonata

04/15/2019

Type de service : Repair

Vérifié Client

Catégorie : Service

Great customer service

Traveling from Ohio. Had a flat tire. Service center had a new tire installed within 2 hrs of dropping it off.

Recommandé

JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 04/16/2019 06:14 AM

We appreciate you taking the time to share your service experience with us. We are committed to exceeding your expectations.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Employés avec lesquels vous avez travaillé

DANNY PEREZ TORRES

JJ

Julie J.

Saint Augustine, FL

2016 Hyundai Tucson

04/01/2019

Type de service : Repair

Vérifié Client

Catégorie : Service

Always good service

Roger is very informative and the service team is very efficient.

Recommandé

JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 04/01/2019 05:45 AM

Thank you for sharing your kind words with us and the 5 star rating. Roger is an asset to our service team and appreciates reading the comments. We are committed to exceeding your expectations.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Employés avec lesquels vous avez travaillé

GB

Guy B.

Saint Augustine, FL

2014 Hyundai Santa Fe S

03/29/2019

Type de service : Repair

Vérifié Client

Catégorie : Service

Awesome Service!

The title says it all!

Recommandé

JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 03/30/2019 12:29 PM

We thank you for taking the time to share your kind words with us and the 5 star rating.
We are committed to exceeding your expectations.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Employés avec lesquels vous avez travaillé

Client vérifié

Ponte Vedra, FL

2015 Hyundai Sonata

03/25/2019

Type de service : Repair

Vérifié Client

Catégorie : Service

Great service experience.

Great customer service and service writers. Efficient appointment system. Have multiple Hyundai vehicles. This is the best service I have experienced in the Jax area.

Recommandé

JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 03/25/2019 03:04 PM

We greatly appreciate you taking the time to share your kind words with us and continued loyalty to Hyundai of St. Augustine. We are committed to exceeding your expectations.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Employés avec lesquels vous avez travaillé

WS

William S.

Ponte Vedra Beach, FL

2010 Hyundai Santa Fe

03/24/2019

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Courteous professional efficient and timely service.

Courteous arrival greeting. Service advisors extremely helpful.. Service performed in a timely and efficient manor. Never had a problem with the service performed at this dealership

Recommandé

JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 03/25/2019 05:55 AM

Thank you for sharing your service experience with us and the 5 star rating. We are committed to exceeding your expectations.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Employés avec lesquels vous avez travaillé

MC

Michael C.

Palm Coast, FL

2017 Hyundai Santa Fe S

03/22/2019

Type de service : Maintenance

Vérifié Client

Catégorie : Service

MIke

Always do great work. A little slow on the timeliness this visit.

Recommandé

JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 03/25/2019 05:52 AM

We thank you for sharing your service experience with us and our sincere apologies for the extra amount of time needed to complete your services.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Employés avec lesquels vous avez travaillé

MC

Mark C.

Palm Coast, FL

2017 Hyundai Santa Fe S

03/20/2019

Type de service : Repair

Vérifié Client

Catégorie : Service

Great Dealership

Once again, treated like family.
Very professional and meticulously do the required service.
Always made to feel comfortable and like your satisfaction matters.

Recommandé

CHERYL B. de Hyundai of St. Augustine a répondu le 03/21/2019 04:32 AM

Thank you for your kind words and sharing your service
experience with us.
Thank you for the 5 star rating.

Employés avec lesquels vous avez travaillé

MD

Morris D.

St. Augustine, FL

2013 Hyundai Santa Fe S

03/19/2019

Type de service : Repair

Vérifié Client

Catégorie : Service

Attendent to detail(s)

Friendly, knowledgeable customer service & sales staff dedicated to the profession.

Recommandé

CHERYL B. de Hyundai of St. Augustine a répondu le 03/20/2019 05:37 AM

Thank you for sharing your service experience with us
and for the 5 star rating.

Employés avec lesquels vous avez travaillé

DANNY PEREZ TORRES

BZ

Bruno Z.

St. Augustine, FL

2014 Hyundai Sonata Hyb

03/16/2019

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Excellent Service

The only thing I don't like is that they never find my appointment by check in

Recommandé

CHERYL B. de Hyundai of St. Augustine a répondu le 03/18/2019 06:06 AM

Thank you for sharing your service experience with us.
on your next visit we can spend time with you to see
why your on line appoint is not going through.
Thank you for the 5 star rating

Employés avec lesquels vous avez travaillé

Client vérifié

Palm Coast, FL

2016 Hyundai Santa Fe S

03/15/2019

Type de service : Repair

Vérifié Client

Catégorie : Service

Oil change never "fast" but service is comprehensive and reliable

The service is consistent, with an oil change and inspection taking about an hour. I appreciate the complimentary wash and vacuum at the end of service, it makes the wait seem more worth it. I also appreciate the idea that you can get dropped off and picked up at local retail facilities, so you don't have to wait in the lounge. I absolutely hate the chairs in the customer waiting area, they are extremely uncomfortable. The back of the chair is to far from the front, so anyone under 6 feet tall as a minimum winds ups slouching and getting a backache.
The people who work here are always pleasant and professional. Dealership service work is always too high priced, but while my vehicle is under warranty, it's just easier to get the oil changed here, as well as tire rotation and alignment checked. I do trust the mechanics who are providing the service and wish they made a larger percentage of the hourly charge.

Recommandé

CHERYL B. de Hyundai of St. Augustine a répondu le 03/18/2019 06:22 AM

Thank you for sharing your service experience with us.
We are in the process of changing out the chairs, some of them
have already been replaced.

Employés avec lesquels vous avez travaillé

LL

Lucy L.

Saint Augustine, FL

2018 Hyundai Santa Fe S

03/15/2019

Type de service : Repair

Vérifié Client

Catégorie : Service

Excellent service

Trundy is awesome! Best service dept we have ever worked with.

Recommandé

JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 03/15/2019 12:15 PM

Thank you for taking the time to share your kind words with us and the 5 star rating. We are committed to exceeding your expectations.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Employés avec lesquels vous avez travaillé

PG

Patricia G.

Saint Augustine, FL

2012 Hyundai Sonata

03/12/2019

Type de service : Repair

Vérifié Client

Catégorie : Service

Outstanding!

We have two Hyundai vehicles and found Hyundai of St Augustine when we moved here 9 months ago. From Day one, adviser Tunde was amazing....Friendly, efficient, professional and knowledgeable. Why would we go anywhere else?

Recommandé

JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 03/13/2019 12:59 PM

We appreciate you taking the time to share your kind words with us and the 5 star rating. Welcome to St Augustine. We are committed to exceeding your expectations.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Employés avec lesquels vous avez travaillé

GP

Gary P.

St. Augustine, FL

2011 Hyundai Sonata

03/01/2019

Type de service : Repair

Vérifié Client

Catégorie : Service

Great service

The best service I’ve ever had

Recommandé

JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 03/01/2019 02:40 PM

We thank you for sharing your kind words with us and continued loyalty to Hyundai of St Augustine. We are truly blessed to have such wonderful guests.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Employés avec lesquels vous avez travaillé

FD

Felicitas D.

Palm Coast, FL

2016 Hyundai Santa Fe S

02/15/2019

Type de service : Repair

Vérifié Client

Catégorie : Service

Friendly and professional

Everyone is always friendly when we come to this place. We didn’t have to wait long. Roger was very helpful and gave me all the information I needed. The car was done and completed impressively. Thank you.

Recommandé

JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 02/18/2019 05:41 AM

Thank you for taking the time to share your service experience with us and the 5 star rating. Roger always goes above and beyond, way to go Roger. We are committed to exceeding your expectations.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Employés avec lesquels vous avez travaillé

JS

James S.

St. Augustine, FL

2015 Hyundai Equus

02/15/2019

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Jim’s excellent adventure

Excellent professional personnel

Recommandé

JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 02/15/2019 01:50 PM

Thank you for sharing your service experience with us and the 5 star rating. We are committed to exceeding your expectations.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Employés avec lesquels vous avez travaillé

JUSTIN SPURLOCK

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