Samantha Giddens

Thank you Scott!

We appreciate your great review and thank you for visiting Lakeland Hyundai. If we can do anything, don't heistate to ask... we're here to help!

Thank you for the great review Donna.

We'll do our best to make sure every time anyone comes to Lakeland Hyundai they get the best service possible. If we can do anything, don't hesitate to ask... we're here to help!

Hi Karen

Thank you for the great review. We know our staff takes great pride in making sure every customer knows exactly what to expect. We also know coming to the dealership for service probably isn't on the top of anyones list of things to do. That's why having a trained and knowledgeable staff helps every process move more efficiently. Thank you again for coming to Lakeland Hyundai and if we can do anything, don't hesitate to ask... we're here to help!

Hello Dennis

Thank you for a great review! We appreciate your business and hope you will return to Lakeland Hyundai for all of your service needs. IF we can do anything, don't hesitate to ask... we're here to help!

Hi Deborah

Thank you for visiting Lakeland Hyundai and giving such a great review! We appreciate your business and hope every expereince is as good as this one. We know all of our staff works hard every day to make sure everyone has a great expereince. If we can do anything, don't hesitate to ask... we're here to help!

Dear Chris

We apologize for the service provided by our detail department; It is never our intent to provide a service without performing to the highest level of customer expectations. We hope that in your final detail met your expectations as we refunded your entire fee. We sincerely apologize for any inconvenience and hope you will reconsider servicing with us in the future.

Hi Amber:

Thank you for the great review! If we can do anything, don't hesitate to ask... we're here to help!

Hi Tim:

We're looking into this further; we hope we can help in any way. Please contact us as we would like to fully investigate your situation.

Hi Charlotte:

Thank you for your supportive comments. We will certainly share your feedback with our staff. If we can do anything, don't hesitate to ask... we're here to help!

Hello Jose:

Thank you for the review and comments. If we can do anything in the future to make you experience even better, don't hesitate to ask... we're here to help!

Hello Andrea:

Thank you so much for your kind review. We like to think our team works hard for every customer to provide excellent service and the best experience possible. Actually hearing it from our customers is even better. If we can do anything, don't hesitate to let us know... we're here to help!

Hi Saul:

We're glad we could help you get another service appointment and we were able to help you with what you needed. If we can do anything in the future, don't hesitate to ask... we're here to help!

Hi Heather:

Thank you for your review and kind words. We know that taking your car for service is probably at the bottom of everyone's list and something dreaded by most. We try to make that appointment as pleasant as possible and hope our staff works to exceed expectations during your visit. Thank you again for coming to Lakeland Hyundai and if we can do anything in the future, don't hesitate to ask... we're here to help!

Hi Angela!

Thank you for the great review of our service department. We hope everyone has an awesome experience every time they come to Lakeland Hyundai. If we can do anything in the future, don't hesitate to ask... we're here to help!

Dear Debra:

We were disappointed by our service department performance as stated in your recent review. We strive every day to provide the best possible service to every Lakeland Hyundai customer. It is unfortunate that sometimes we do not meet our own expectations and our customers and they are subject to the
consequences; for this we do apologize to you with our upmost concern. In no circumstance should any of our customers feel they have not had the best service experience possible. We will continue to strive every day to work with our entire staff to make all of our process better and build quality assurance
controls that can hopefully avoid the experiences you have endured.

Again, we apologize for the inconvenience of time and
frustration caused by our department and hope to earn your business in the future. If we can do anything, don’t hesitate to ask… we’re here to help!

Hi Sondra:

Thanks for the great review. We always love to hear from our customers who are pleased with the service and people who are part of our team. If we can do anything, don't hesitate to ask... we're here to help!

Hi John:

Thank you for the great review! We like to hear that our customers agree with the way we want every customer to feel... Great people, fast service. If we can do anything in the future, don't hesitate to ask... we're here to help!

Thank you Scott:

It really is nice to hear your comments. We really are trying to change the way people may have thought in the past - with excellent customer service, exceptional quality and a staff that genuinely cares about every customer. Thank you for your survey response and thank you for your business. If there is anything we can do in  the future, don't hesitate to ask... we're here to help!

Hi Francis:

Thank you for the great review Francis! We really appreciate your business and we really strive to make sure every customer has the best possible experience when they come to Lakeland Hyundai.

Also, I know they donuts are tempting, but you just gave us an idea! We'll look into having a healthy snack basket (bananas, apples, granola bars) - just to give you an option if you do want a snack and can't have the deep fried sugar snack.

Thank you again for your business and we hope you love your new Veloster and Elantra - Both are great vehicles. If you need anything, don't hesitate to ask... we're here to help!

Hi Carole:

Thank you for the kind review. We appreciate you bringing your vehicle to Lakeland Hyundai for service. We know our team works hard every day to make sure you have the best experience every time - and having a brand new facility that is clean, comfortable and pleasant to visit is important too.

If we can do anything in the future, don't hesitate to ask... we're her to help!