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SureCritic / Concessionnaire Hyundai / Paramount Hyundai of Hickory / SEAN DEEMER
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SEAN DEEMER

Paramount Hyundai of Hickory
Évaluation globale
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(49 reviews)
76

Critiques de SEAN DEEMER

CH
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Carl H.
Maiden, NC
2017 Hyundai Santa Fe Sport
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/20/2021
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
people
customer service in service department is top notch
Recommandé
JASON G., Service Manager de Paramount Hyundai of Hickory a répondu le 01/20/2021 10:45 AM

Carl,
Thank you for taking the time to complete such a terrific review on our service department's behalf. At Paramount Hyundai we strive to provide our guests with a welcoming service environment with every visit. Thank you again and we look forward to assisting you at your next service appointment.

Jason Greene
Service Manager
Paramount Hyundai of Hickory

Employés avec lesquels vous avez travaillé
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SEAN DEEMER
Client vérifié
Denver, NC
2018 Hyundai Santa Fe Sport
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/18/2021
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Continuously Happy Customer
Very efficient dealership, with professional employees. Always trying to get the customer in and out quickly, especially in this time of Covid!
Recommandé
JASON G., Service Manager de Paramount Hyundai of Hickory a répondu le 01/20/2021 10:32 AM

Dear Valued Customer,
Thank you for the kind words regarding our service department staff. At Paramount Hyundai we strive to provide our guests with the best possible service experience with every visit especially during these trying times. Thank you again for your business and please do not hesitate to contact us if we can be of any assistance in the future.

Jason Greene
Service Manager
Paramount Hyundai of Hickory

Employés avec lesquels vous avez travaillé
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SEAN DEEMER
DB
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Dawn B.
Hickory, NC
2020 Hyundai Accent
ReScore Avis™
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
01/01/2021
client vérifiéVérifié Client
Catégorie : Service
Brand new 2020 hyuandi accent still making noise after 4 trips to dealership
I purchased a brand new hyuandi accent and it started making a noise in the rear ended. I’ve had it to dealership 4 times and it still makes the noise. I am very frustrated. A new car should not make this noise. My issue has not been resolved.
Non recommandé
Employés avec lesquels vous avez travaillé
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SEAN DEEMER
Client vérifié
Taylorsville, NC
2020 Hyundai Tucson
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
12/30/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
DO NOT BUY FROM HERE
Trenton (sales associate) kept trying to hustle me about the price and when he could not do that because AAA kept beating his price he lied to me about the car he was selling me. Now management seems to have his back even though I have proof in text messages
Non recommandé
JASON G., Service Manager de Paramount Hyundai of Hickory a répondu le 01/01/2021 07:29 AM

Dear Valued Customer,
We apologize for any inconvenience we may have caused during your recent service visit. At Paramount Hyundai we strive to provide our guests with the best possible service experience and have shared your experience with our general sales manager as well. Thank you for your business and we look forward to hearing from you at your earliest convenience. 

Jason Greene
Service Manager
Paramount Hyundai of Hickory

Employés avec lesquels vous avez travaillé
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SEAN DEEMER
Client vérifié
Hickory, NC
2017 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/29/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
I love Hyundai of Hickory !!!!
Always receiving great service!!
Recommandé
JASON G., Service Manager de Paramount Hyundai of Hickory a répondu le 01/01/2021 07:22 AM

Dear Valued Customer,
We greatly appreciate the kind words regarding our service department staff. Customer satisfaction is of the utmost importance to our service team at Paramount Hyundai. Thank you for your business and please do not hesitate to contact us if we can be of any assistance in the future.

Jason Greene
Service Manager
Paramount Hyundai of Hickory

Employés avec lesquels vous avez travaillé
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SEAN DEEMER
DB
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Dawn B.
Hickory, NC
2020 Hyundai Accent
ReScore Avis™
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
01/01/2021
client vérifiéVérifié Client
Catégorie : Service
Brand new 2020 hyuandi accent still making noise after 4 trips to dealership
I purchased a brand new hyuandi accent and it started making a noise in the rear ended. I’ve had it to dealership 4 times and it still makes the noise. I am very frustrated. A new car should not make this noise. My issue has not been resolved.
Non recommandé
Avis original
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
12/29/2020
Type de service : Maintenance
Catégorie : Service
Bad very bad can’t fix my new 2020 hyuandi
I’ve had my hyuandi accent to them on four separate occasions and they can not fix the noise i am hearing in the reared. I bought the car brand new. Very disappointed and don’t know what to do next.
Non recommandé
JASON G., Service Manager de Paramount Hyundai of Hickory a répondu le 01/01/2021 07:18 AM

Dawn,
We apologize for any inconvenience we may have caused during your recent service visit. At Paramount Hyundai we strive to provide our guests with the best possible service experience with every visit. Thank you for your business and please feel free to return our call at your earliest convenience. 

Jason Greene
Service Manager
Paramount Hyundai of Hickory

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SEAN DEEMER
LD
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Lysa D.
Claremont, NC
2020 Hyundai Santa Fe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/24/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Easy to use
Easy to schedule service they app. Easy check in when I arrived. Service (first time) as expected.
Recommandé
JASON G., Service Manager de Paramount Hyundai of Hickory a répondu le 12/28/2020 05:05 AM

Lysa,
Thank you for the kind words regarding our service department staff. At Paramount Hyundai we strive to create a welcoming service environment for our guests with every visit. Thank you for your business and we look forward to assisting you at your next service appointment.

Jason Greene
Service Manager
Paramount Hyundai of Hickory

Employés avec lesquels vous avez travaillé
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SEAN DEEMER
RJ
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Robert J.
Hickory, NC
2018 Hyundai Kona
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/21/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
A+ Service Department
The ability to get an appointment to meet my schedule, knowing any work will be done in a timely manner, and professional/courteous personnel are some of the reasons why I trust Paramount Hyundai!!
Recommandé
JASON G., Service Manager de Paramount Hyundai of Hickory a répondu le 12/24/2020 10:56 AM

Robert,
We greatly appreciate the kind words regarding our service department staff. Customer satisfaction is of the utmost importance to our service team at Paramount Hyundai. Thank you for your business and please do not hesitate to contact us if we can be of any assistance in the future.

Jason Greene
Service Manager
Paramount Hyundai of Hickory

Employés avec lesquels vous avez travaillé
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SEAN DEEMER
DB
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Dennis B.
Blowing Rock, NC
2019 Hyundai Kona
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
12/21/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Friendly, polite, efficient service.
Friendly, polite, efficient service.
Recommandé
JASON G., Service Manager de Paramount Hyundai of Hickory a répondu le 12/23/2020 07:14 AM

Dennis,
Thank you for taking the time out of your busy schedule to complete such a terrific review on our behalf. At Paramount Hyundai we work diligently as a team to provide our guests with the best possible service experience with every visit. Thank you for your business and we look forward to seeing you and your Kona at your next service appointment.

Jason Greene
Service Manager
Paramount Hyundai of Hickory

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SEAN DEEMER
BC
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Braeleigh C.
Stanley, NC
2011 Hyundai Tucson
ReScore Avis™
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
12/21/2020
client vérifiéVérifié Client
Catégorie : Service
Good
Good
Recommandé
Employés avec lesquels vous avez travaillé
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SEAN DEEMER
AG
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Allison G.
Connelly Springs, NC
2013 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/20/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Sean Is a rock star
Great service every time! I work in an independent repair shop and choose to have my vehicle serviced with Hyundai of Hickory. The consistency and reliability is amazing, the prices are on par with my discount at work so I choose to have my vehicle serviced with the Hyundai experts of Hickory.
Thanks team
Recommandé
JASON G., Service Manager de Paramount Hyundai of Hickory a répondu le 12/21/2020 05:13 AM

Allison,
We greatly appreciate the kind words regarding our service department staff. Customer satisfaction is of the utmost importance to our service team at Paramount Hyundai. Thank you for your business and please do not hesitate to contact us if we can be of any assistance in the future.

Jason Greene
Service Manager
Paramount Hyundai of Hickory

Employés avec lesquels vous avez travaillé
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SEAN DEEMER
BC
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Braeleigh C.
Stanley, NC
2011 Hyundai Tucson
ReScore Avis™
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
12/21/2020
client vérifiéVérifié Client
Catégorie : Service
Good
Good
Recommandé
Avis original
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
12/18/2020
Type de service : Repair
Catégorie : Service
Slow
Slow and overpriced
Non recommandé
JASON G., Service Manager de Paramount Hyundai of Hickory a répondu le 12/21/2020 05:12 AM

Braeleigh,
We apologize for any inconvenience we may have caused during your recent service visit. At Paramount Hyundai we strive to provide our guests with the best possible service experience with every visit. Thank you for your business and we will review our process with our team to ensure our guests receive a better experience in the future. 

Jason Greene
Service Manager
Paramount Hyundai of Hickory

Employés avec lesquels vous avez travaillé
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SEAN DEEMER
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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