RY

ROGER YOUNG

Évaluation globale
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(1198 reviews)
85

RS
gravatar
Robert S.
St. Augustine, FL
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/21/2016
client vérifiéVérifié Client
Catégorie : Service
Good follow up
Roger got back to me the next business day and resolved the issue
Recommandé
Employés avec lesquels vous avez travaillé

RS
gravatar
Robert S.
St. Augustine, FL
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/21/2016
client vérifiéVérifié Client
Catégorie : Service
Good follow up
Roger got back to me the next business day and resolved the issue
Recommandé

Avis original
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
11/20/2016
Type de service : Maintenance
Catégorie : Service
Poor follow up
Failed to follow up on my request for status of the mileage rebate
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 11/21/2016 12:12 PM

Thank you for speaking with Roger today. Our apologies for not having the answers regarding the MPG settlement, after speaking with Hyundai Corporate it appears they are getting closer to issuing the settlements. We appreciate your patience and understanding and your continued loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

DS
gravatar
Dawn S.
St. Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/20/2016
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Excellent job
Good peeps and great service
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 11/21/2016 06:27 AM

Thank you for your kind words describing your service experiences with us at Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

DS
gravatar
Deborah S.
Elkton, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/19/2016
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Customer Service in all departments
Everyone there has always been a pleasure. Renee, Cheryl, Roger and especially my salesman Randy.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 11/21/2016 06:26 AM

 Thank you taking the time to share your kind words and for your continued loyalty to Hyundai of St Augustine. We are truly blessed to have such wonderful guests.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

SN
gravatar
Susan N.
Palm Coast, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/19/2016
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Everyone wants to work hard for you.
Top notch service with a smile.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 11/21/2016 06:21 AM

Thank you for sharing your kind words describing your service experiences with us and your continued loyalty to Hyundai of St Augustine. We are truly blessed to have the worlds best guests come through our doors.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

RG
gravatar
Robert G.
Saint Augustine, FL
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
11/19/2016
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Customer service relationship
Very pleased with their complete service
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 11/21/2016 06:15 AM

Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine. Please let us know how we can earn that 5th star on your next visit.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

JB
gravatar
Joann B.
Palm Coast, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/18/2016
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
My Neighborhood Garage
If you are longing for the days of the mechanic down the street that fixes your car, this is the place to have your car taken care of. Somehow it feels like all the people that work here are friends. They are honest, knowledgeable and make you feel at home.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 11/18/2016 08:49 AM

Thank you for taking the time to share your service experiences with us and your continued loyalty to Hyundai of St. Augustine. We are blessed to have such wonderful guests.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

WG
gravatar
William G.
Palm Coast, FL
2014 Hyundai Santa Fe S
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
11/17/2016
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
bg hyundai sport
Good job. Price seems a bit high
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 11/17/2016 10:14 AM

Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

RK
gravatar
Ron K.
Palm Coast, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/16/2016
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Above and beyond
The service is quick and the employees are friendly. It is a pleasure.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 11/16/2016 03:07 PM

Thank you for taking the time to share your kind words and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

AW
gravatar
Angela W.
Fleming Island, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/16/2016
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great service!
Very helpful and friendly employees. My service was completed quickly. The best Hyundai dealer around here, it's worth the long drive for me!
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 11/16/2016 08:59 AM

Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine. We are blessed to have to such wonderful guests.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

JH
gravatar
James H.
Saint Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/15/2016
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Service
Great people with the customer 's need foremost in mind.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 11/16/2016 08:58 AM

Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

GG
gravatar
Geoffrey G.
Palm Coast, FL
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
11/12/2016
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Friendly Service
other than the time frame everything was good
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 11/14/2016 03:03 PM

Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine. We are sorry for the 2 hour wait to complete your vehicle but, it also included us completing the corrosion recall, reattaching your front trim that came off and inspecting for a popping noise in the front end. These requested add ons unfortunately do increase the total completion time.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

Client vérifié
2016 Hyundai Sonata Hyb
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/08/2016
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Oil Service
All went well! Great service as always!
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 11/09/2016 05:48 AM

Thank you for taking the time to share your service experiences with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

MK
gravatar
Michael K.
Palm Coast, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/08/2016
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Service 11/4/2016
Job well done they were very up front about how many cars were in front of me. They still got the job done in a timely fashion due to the fact eight cars were ahead of me. They were very professional and forthcoming.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 11/09/2016 05:40 AM

Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine. We are happy to hear you enjoyed our implementation of the new tablets as part of our service procedures.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

DH
gravatar
Dee H.
Ponte Vedra Beach, FL
2013 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/08/2016
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
The Employees; they really care and pay attention to eery detail.
I already have
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 11/08/2016 05:46 AM

We appreciate you taking the time to share your service experiences with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

RS
gravatar
Robin S.
St. Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/04/2016
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Excellent Service
Took my car at the assigned appointment time and completed service including car wash in a little over an hour. Waiting room is comfortable with refreshments, televisions and reading material. Restrooms are clean and convenient.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 11/04/2016 02:49 PM

Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

Client vérifié
Flagler Beach, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/04/2016
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Forever our dealership.
Friendly and efficiently run. Love the people and the shuttle service. Free car wash too.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 11/04/2016 05:54 AM

Thank you for sharing your kind words and your continued loyalty to Hyundai of St. Augustine. We honestly do have the best customers in the world.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

Client vérifié
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/03/2016
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Door part warranty
Door finally works
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 11/04/2016 05:49 AM

Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

JS
gravatar
Joan S.
St. Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/02/2016
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great setvice
They are friendly and good arrive! They offer complementary car wash!
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 11/02/2016 02:54 PM

Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine. Manicures sound nice.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

gravatar
Client vérifié
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/30/2016
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Jack C
Excellent friendly service.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 10/31/2016 06:35 AM

We thank you for sharing your service experience with us and your continued loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.