Solutions d'affaires
English French Canadian
SureCritic / Concessionnaire Hyundai / Hyundai of St. Augustine / ROGER YOUNG
RY

ROGER YOUNG

Hyundai of St. Augustine
Évaluation globale
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(1198 reviews)
85

Critiques de ROGER YOUNG

PS
gravatar
Paul S.
St. Augustine, FL
2019 Hyundai Santa Fe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/25/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Expedient and Professional
The service department was on time, professional and courteous!
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 11/26/2019 06:13 AM

 We thank you for taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations. 
Happy Thanksgiving from our family to yours.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
RY
ROGER YOUNG
PG
gravatar
Patricia G.
Saint Augustine, FL
2018 Hyundai Elantra Gt
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/21/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Hyundai of St Augustine
Great dealership. Service department excellent.
Recommandé
CHERYL B. de Hyundai of St. Augustine a répondu le 11/21/2019 01:00 PM

We thank you for sharing your service experience with us and the 5 star rating.  We are committed to exceeding your expectations.

Thank you to all of our wonderful guests for helping make us the 
#1 Hyundai Customer Satisfaction Service Center. 
Employés avec lesquels vous avez travaillé
RY
ROGER YOUNG
SK
gravatar
Susan K.
Middleburg, FL
2019 Hyundai Santa Fe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/20/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
First maintenance on new car
I love my new car, and loved the experience of my first maintenance. The waiting room was clean and spacious, the bathroom was clean, and all the staff were both professional and personable. And they had fresh baked chocolate chip cookies!
Recommandé
CHERYL B. de Hyundai of St. Augustine a répondu le 11/20/2019 10:26 AM

We thank you for sharing your service experience with us and the 5 star rating. We are committed to exceeding your expectations.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.
Employés avec lesquels vous avez travaillé
RY
ROGER YOUNG
JM
gravatar
James M.
Palm Coast, FL
2016 Hyundai Santa Fe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/19/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
They care
Service technician keeps us informed and explains all service thoroughly.
Recommandé
CHERYL B. de Hyundai of St. Augustine a répondu le 11/20/2019 09:23 AM

We thank you for sharing your service experience with us and the 5 star rating. We are committed to exceeding your expectations.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.
Respond
Employés avec lesquels vous avez travaillé
RY
ROGER YOUNG
LV
gravatar
Linda V.
St. Augustine, FL
2018 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/16/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
SERVICE SONATA
EASY RESERVATION!! PROMPT CHECKIN!! TIMELY SERVICED!!
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 11/18/2019 06:12 AM

 Thank you for sharing your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
RY
ROGER YOUNG
MB
gravatar
Michael B.
St. Augustine, FL
2015 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/14/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Excellent service
Excellent service as usual!
Recommandé
CHERYL B. de Hyundai of St. Augustine a répondu le 11/14/2019 02:00 PM

We thank you for taking the time to share your kind words with us and the 5 star rating. We are committed to exceeding your expectations

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.

Employés avec lesquels vous avez travaillé
RY
ROGER YOUNG
ST
gravatar
Sean T.
Palm Coast, FL
2016 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/12/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Love this dealership
Roger is fantastic and always is so pleasant. My only negative comment is that I had to wait 3 hours for a brake job and oil change, but I still did it happily because of the treatment I receive every time I visit this dealership. Great job overall!
Recommandé
CHERYL B. de Hyundai of St. Augustine a répondu le 11/13/2019 05:16 AM

We thank you for taking the time to share your kind words with us and the 5 star rating. We are committed to exceeding your expectations

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.
Employés avec lesquels vous avez travaillé
RY
ROGER YOUNG
JM
gravatar
Jackie M.
Erwin, NC
2011 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/05/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Traveling and broke down.
I could go on for days about the wonderful service I received from Roger in the service department as well as the mechanic Chris (I think). I was nearly eight hours from home when I had engine failure. They quickly diagnosed my car. I had to leave my car and rent one to finish my trip home. My car was there for about 3 weeks being repaired. Roger kept me aware of everything going on the entire time. These guys where awesome. If I lived there they would always have my business. I can’t begin to say how thankful I was for them.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 11/06/2019 06:39 AM

 We greatly appreciate you taking the time to share your service experience with us. Roger and Chris enjoy hearing your kind words. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
RY
ROGER YOUNG
KK
gravatar
Kenneth K.
Jacksonville, FL
2017 Hyundai Santa Fe Sport
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/31/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
No gimmicks, just service
Go for an oil change...get an oil change!!
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 10/31/2019 10:18 AM

 We greatly appreciate you taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
RY
ROGER YOUNG
DK
gravatar
David K.
Palm Coast, FL
2015 Hyundai Genesis
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/26/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Facebook
The Service Advisors at this dealership are the best. I have worked with every one of them so far by bringing all my family vehicles in for service (not just my Hyundai but a Chevy, Honda, Kia & Toyota). The Advisors are knowledgeable about the needs if any for the vehicles. This shows that the Techs at you your dealership are also knowledgeable of every brand of cars. Your Advisor(s) also gave me the approximately time the service would take. The detail section of your dealership impressed me. In all types of weather they service our vehicles without hesitation and professional manner.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 10/28/2019 05:48 AM

 Thank you for sharing your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
RY
ROGER YOUNG
SR
STEVE RISLEY
Client vérifié
St. Augustine, FL
2016 Hyundai Elantra Gt
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
10/25/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Good Dealership
Good service. Good Customer Service
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 10/28/2019 05:47 AM

 Thank you for sharing your service experience with us and the please let us know how we can improve to earn a 5 star rating on your next visit. We are committed to exceeding your experience.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
RY
ROGER YOUNG
CS
gravatar
Connie S.
Middleburg, FL
2015 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/21/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Service Department
Excellent service started with a phone call to the service department where a professional answered my questions, and scheduled a repair date.
When I arrived at the appointed time, I was met by a service technician who welcomed me and explained the procedure needed. Pointed me to the waiting lounge for fresh coffee and cookies. Warranty repair was made in under an hour, my car washed and vacuumed, and I was on my home. Thank you Roger & Mark!
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 10/21/2019 10:12 AM

Thank you for sharing your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
RY
ROGER YOUNG
MB
MARK BOSWELL
SP
gravatar
Sayra P.
St. Augustine, FL
2019 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/17/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Good Job,
Great...all you said you would do,
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 10/18/2019 07:58 AM

 We appreciate you taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
RY
ROGER YOUNG
JD
gravatar
Jacob D.
Jacksonville, FL
2016 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/16/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Excellent Customer Service
Personnel friendly and ready to help.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 10/16/2019 09:36 AM


 Thank you for taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
RY
ROGER YOUNG
WM
gravatar
Wilbert M.
Palatka, FL
2017 Hyundai Santa Fe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/15/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Roger is wonderful
I met a new employee at the dealership and he’s a great guy ? Mr. J. I hope to send some folk your way.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 10/16/2019 06:42 AM


 Thank you for sharing your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
RY
ROGER YOUNG
JL
gravatar
Jim L.
St. Augustine, FL
2014 Hyundai Santa Fe Sport
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/14/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Jlewis3815
I’ve never been dissatisfied. Friendly, fast and professional.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 10/14/2019 06:28 AM

 Thank you for sharing your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
RY
ROGER YOUNG
JU
gravatar
Joseph U.
Palm Coast, FL
2015 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/12/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Oil change
Minor adjustments went well in a reasonable amount of time.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 10/14/2019 06:28 AM

 Thank you for sharing your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
RY
ROGER YOUNG
Client vérifié
Saint Augustine, FL
2014 Hyundai Santa Fe Sport
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/11/2019
client vérifiéVérifié Client
Catégorie : Service
Good service
Quick service. Easy to schedule.
Recommandé
Employés avec lesquels vous avez travaillé
RY
ROGER YOUNG
Client vérifié
Saint Augustine, FL
2014 Hyundai Santa Fe Sport
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/11/2019
client vérifiéVérifié Client
Catégorie : Service
Good service
Quick service. Easy to schedule.
Recommandé
Avis original
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
10/08/2019
Type de service : Maintenance
Catégorie : Service
They forgot to rotate the tires.
Took Santa Fe in for an oil change and tire rotation. They did not rotate the tires! Now, another appointment, trip over there and wait will be necessary.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 10/09/2019 06:36 AM


 Thank you for sharing your service experience with us and our apologies for the miscommunication. The technician advised your service consultant that the tires did not need rotating at this time due to wear and keeping the best tires on the front. Again, our apologies this was not mentioned to you. Roger will be following up with you shortly. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 10/11/2019 08:19 AM


 Thank you for taking the time to speak with Roger today. We greatly appreciate your feedback. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
RY
ROGER YOUNG
JD
gravatar
Jacob D.
Jacksonville, FL
2016 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/06/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Excellent Customer Service
Employees are very friendly and ready to assist in a timely manner.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 10/07/2019 06:12 AM


 Thank you for taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
RY
ROGER YOUNG
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
Attention
Nous utilisons des témoins pour personnaliser le contenu, activer certaines fonctionnalités et suivre les analyses du site à des fins de marketing. Vous consentez à nos témoins si vous continuez d'utiliser ce site Web.