RY

ROGER YOUNG

Évaluation globale
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(1198 reviews)
85

HL
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Harry L.
Saint Augustine, FL
2018 Hyundai Santa Fe S
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/07/2019
client vérifiéVérifié Client
Catégorie : Service
THAT THEY CARE ENOUGH TO TRY MAKE BETTER RELATIONSHIPS.
ROGER THANKS FOR CALLING .
Recommandé
Employés avec lesquels vous avez travaillé

Client vérifié
Palm Coast, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/06/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Routine maintenance
Great customer service and professionalism. Did exactly what they said they were going to do in a timely manner. Easy to schedule. They confirm your appointment. And overall great experience
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 03/07/2019 06:03 AM


 We appreciate you taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

SM
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Sally M.
St. Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/05/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Hyundai, a true winner!
Good car, great service, great mileage and very sporty!
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 03/06/2019 05:37 AM


 We thank you for taking the time to share your service experience with us and the 5 star rating. We agree,the new Elantra is a winner. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

Client vérifié
Saint Augustine, FL
2017 Hyundai Sonata Hyb
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/05/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Consistent Great Service!
Consistent great service!
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 03/06/2019 05:51 AM

We thank you for sharing your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

JW
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Joel W.
Palm Coast, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/05/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
5 stats
Very good service.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 03/06/2019 05:36 AM

We thank you for sharing your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

DN
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Don N.
St. Augustine, FL
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
03/05/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
waiting area old
service fine,facility outdated,go across the rd. to honda. i'm sure you know.
Non recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 03/05/2019 09:44 AM


 Thank you for sharing your service experience with us.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

HL
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Harry L.
Saint Augustine, FL
2018 Hyundai Santa Fe S
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/07/2019
client vérifiéVérifié Client
Catégorie : Service
THAT THEY CARE ENOUGH TO TRY MAKE BETTER RELATIONSHIPS.
ROGER THANKS FOR CALLING .
Recommandé

Avis original
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
03/05/2019
Type de service : Repair
Catégorie : Service
Needs to be honest
Same as above
Non recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 03/06/2019 05:51 AM


 Thank you for taking the time to share your honest feedback with us. We pride ourselves on exceeding our guest's expectations and sincerely appreciate your remarks. We are always looking to improve our guest's experiences and do have new chairs on order. Roger, your service consultant will be following up with you.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

JS
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John S.
Palm Coast, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/04/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
great place to be
ALWAYS TIMELY-EFFICIENT AND FRIENDLY
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 03/04/2019 01:02 PM


 We thank you for sharing your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

GK
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Gary K.
Palm Coast, FL
2017 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/02/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Excellent as usual
Very courteous and highly professional
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 03/04/2019 05:39 AM


 Thank you for sharing your service experience with us and the 5 star rating. We are blessed to have such wonderful guests.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

CM
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Constance M.
Jacksonville, FL
2017 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/01/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Five Star Customer Service!
I purchased my vehicle from this dealership in 2017, and I have been driving an hour’s distance back to this dealership in order to have it routinely serviced; because, each staff member (service advisor, cashier, mechanic, and car detail crew) has been so helpful, service-oriented, and worked hard to ensure your time there is as pleasant as possible. In fact, Advisor Roger is the epitome of five star service! He probably will not like me pointing him out, as they all do work together as a team, but truly he makes us feel like family and we so appreciate him.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 03/04/2019 05:38 AM


 We greatly appreciate you taking the time to share your service experience with us and continued loyalty to Hyundai of St Augustine. Roger thanks you for the kind words and is a valuable member of our service team. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

KN
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Kabria N.
St. Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/01/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Oil change
In and out. Fast and excellent service.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 03/04/2019 05:36 AM


 We thank you for sharing your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

GP
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Gary P.
St. Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/01/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great service
The best service I’ve ever had
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 03/01/2019 02:40 PM


 We thank you for sharing your kind words with us and continued loyalty to Hyundai of St Augustine. We are truly blessed to have such wonderful guests.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

LD
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Linda D.
East Palatka, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/01/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Confident with Service
Since buying my 2011 Sonata at Hyundai of St. Augustine, I've always used their service department. I continue to receive excellent service along with honest information with professionalism exhibited by all employees. (Roger Young exemplifies these characteristics especially.) Thank you, Hyundai, for making a necessary chore less stressful. Keep up the good work.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 03/01/2019 01:40 PM


 We greatly appreciate you taking the time to share your service experiences with us and the 5 star rating. Roger is a key member of our service team and thanks you for your kind words.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

KK
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Kathryn K.
East Palatka, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/28/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Friendly and Knowledgeable Dealership
I am a satisfied customer of Hyundai of St Augustine since I moved here 4 years ago. Sean Michael was so nice to work with as a salesman and Roger has been so helpful and genuinely concerned as my service tech.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 02/28/2019 11:43 AM

 We appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

RP
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Richard P.
Palm Coast, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/28/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Good coffee
Much faster with service than last time I was here.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 02/28/2019 11:39 AM


 We appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

BD
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Bob D.
Ponte Vedra Beach, FL
2017 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/27/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Another positive experience
I took our car for an oil change a few days ago. I live about 25 miles away, but I don’t think of going some place closer. The folks in the service department take care of things in a friendly and timely manner. Roger oversaw the service and we got to talk a little bit. He’s a good good guy!

Bob
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 02/27/2019 12:05 PM


 We greatly appreciate you taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

Client vérifié
Palm Coast, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/26/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Service Dept
It was a pleasant surprise when the service department only provided the services that we needed for my Santa Fe.

Nice job!!!
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 02/27/2019 05:42 AM


 We appreciate you taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

Client vérifié
Saint Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/26/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Review
Friendly service
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 02/26/2019 02:05 PM


 We thank you for sharing your kind words with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

MH
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Michael H.
Xenia, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/25/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Efficient and very pleasant
5 star
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 02/25/2019 11:35 AM


 We thank you for sharing your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

LA
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Linda A.
Palm Coast, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/24/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Best service
In my opinion Hyundai of St Augustine has the best service. My car is almost 9 years old and continues to run like it did on day 1. I wouldn’t consider taking my car to any other dealership.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 02/25/2019 05:38 AM


 Thank you for sharing your service experience with us continued loyalty to Hyundai of St Augustine.
 We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.