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Cuco Garcia

Service Writer
Évaluation globale
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(284 reviews)
87

WP
WILLIAM P.
Chicago, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/14/2025
client vérifiéVérifié Client
10
Antifreeze leak
Called Cuco he told me he was going to be there early on saturday
They diagnose and repair the same day wich makes an excelent service since i was on vacation and needed the car ready for a road trip
Thanks to all midtown staff to make this posible
Owner de Midtown Auto Repair- Goodyear a répondu le 07/15/2025 09:36 AM

We appreciate you taking the time to share your experience! It’s great to hear that Cuco and the team got your car back on the road in record time—just in time for vacation adventures, no less! We aim to keep things running smoothly so you can focus on fun rather than breakdowns. We hope you had an amazing road trip and made some fantastic memories along the way. Safe travels for all your future journeys!

Employés avec lesquels vous avez travaillé

AI
ALEX I.
Chicago, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/14/2025
client vérifiéVérifié Client
10
Fix flat & Oil Change
Super professional, quick, and great result.
Owner de Midtown Auto Repair- Goodyear a répondu le 07/15/2025 09:36 AM

We appreciate your feedback! It seems we’ve managed to hit the sweet spot of professionalism and speed, which is always our goal. If only getting out of bed in the morning could be done that quickly! We’re glad you’re happy with the results and look forward to serving you again.

Employés avec lesquels vous avez travaillé

DR
DAVID R.
Chicago, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/12/2025
client vérifiéVérifié Client
10
Excellent service.
Excellent service!
Owner de Midtown Auto Repair- Goodyear a répondu le 07/13/2025 09:38 AM

We're delighted to hear you experienced excellent service! Our team aims to make sure your vehicle is in tip-top shape while providing a little sunshine on a cloudy day. Come back anytime; we'll keep the good vibes rolling and your car humming along!

Employés avec lesquels vous avez travaillé

KJ
KYLE J.
Chicago, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/12/2025
client vérifiéVérifié Client
10
2006 Chevy impala LTZ white
Brian and other mechanic doing wonderful jobs and hard work to get my vehicle repair to get me back on the road again and they offer for warranty with part of any issues go back to same place they will take care of it. I recommend to anyone go this place are best friendly and honest.
Owner de Midtown Auto Repair- Goodyear a répondu le 07/13/2025 09:38 AM

It's fantastic to hear that Brian and the team were able to get your vehicle back on the road! We pride ourselves on helpful service and it sounds like we hit the nail on the head. Plus, who doesn’t love a good warranty? It’s like having a safety net for your car's singing capabilities. We appreciate your recommendation to others, and we're here to keep those wheels turning!

Employés avec lesquels vous avez travaillé

DG
DAVID G.
Chicago, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/02/2025
client vérifiéVérifié Client
10
Quick turn around once I dropped off my Car as promised.
I bought my car in for maintenance and needed it back by 11:00 am. They took care of what was needed and had my car ready to go, on the exact time line. I've been with them for a number of years and will continue to bring both of my cars for servicing.
Owner de Midtown Auto Repair- Goodyear a répondu le 07/03/2025 09:39 AM

We're delighted to hear that we kept you on schedule with your car maintenance. Timeliness is one of our superpowers, and we're glad you found us to be reliable. It's always a pleasure to have loyal customers like you who trust us with their vehicles over the years. Here's to many more years of keeping your cars in tip-top shape!

Employés avec lesquels vous avez travaillé

BS
BRYCE S.
Ferndale, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/01/2025
client vérifiéVérifié Client
10
Helped me in a emergency
The staff here were super awesome and very clear with my repair for an emergency coolant leak that started after a long drive from Detroit, MI to Chicago. The mechanics and front staff were were super nice and communicative through the whole process.
Owner de Midtown Auto Repair- Goodyear a répondu le 07/02/2025 09:38 AM

It sounds like we hit the jackpot with your visit! We're glad to hear our team was not only awesome but also clear about the repair process during your coolant leak emergency. It's always our goal to keep the lines of communication open—after all, cars can be complicated enough without throwing in confusion! We appreciate you choosing us for your journey from Detroit to Chicago, and we hope your future drives are less eventful (in a coolant-leak sort of way). Safe travels ahead!

Employés avec lesquels vous avez travaillé

BB
BOB B.
Chicago, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/29/2025
client vérifiéVérifié Client
10
Outstanding, expert car repair
Once again, Cuco and Bryan provided expert, timely replacement of our alternator. They are the BEST!
Owner de Midtown Auto Repair- Goodyear a répondu le 06/30/2025 09:38 AM

We're glad to hear that Cuco and Bryan worked their magic once again! Replacing an alternator can be as tricky as training a cat to fetch, but it sounds like they nailed it. Your trust in us means a lot, and we’re here whenever you need a helping hand (or an alternator). Safe travels!

Employés avec lesquels vous avez travaillé

PC
PRESTON C.
Davidson, NC
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/25/2025
client vérifiéVérifié Client
9
Excellent service
My AC was not working. I had an excellent diagnosis and service on a hot Sunday afternoon. Thanks.
Owner de Midtown Auto Repair- Goodyear a répondu le 06/26/2025 09:39 AM

We appreciate you taking the time to share your experience. It’s definitely a relief to have working AC, especially on a Sunday afternoon when the temperatures can be less than friendly. We're glad our team could help diagnose the issue and provide the service you needed. Enjoy that crisp, cool air!

Employés avec lesquels vous avez travaillé

GS
gravatar
GREG S.
Chicago, IL
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
06/23/2025
client vérifiéVérifié Client
8
Brake job and tire repair
Midtown auto did a good job of inspection and repair of the brakes on the vehicle. Front brakes needed replacement, but the rear only needed adjustment. I had also asked for the front tires to be remounted due to bead leaks. Although they forgot to do this with the other work, when they realized the miss, they worked the car into the schedule and took care of the work. Nice touch was the free car wash coupon. Thanks Midtown.
Owner de Midtown Auto Repair- Goodyear a répondu le 06/24/2025 09:37 AM

We're delighted to hear that you had a positive experience with your brake inspection and repair. It's great to know our team could seamlessly fit you back into the schedule after a little oversight—after all, cars can be just as unpredictable as your favorite sitcom plot twists! We're pleased you appreciated the complimentary car wash coupon too. Nothing like a clean car to go along with those newly adjusted brakes! If you ever need anything else, just give us a shout. Your vehicle’s happy and so are we!

Employés avec lesquels vous avez travaillé

CR
CATHERINE R.
Chicago, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/19/2025
client vérifiéVérifié Client
10
Fast, friendly and affordable
My AC was blowing hot air so I brought it into Midtown. They were so friendly and welcoming! I was in and out in an hour and a half, and the cost was exactly what they had quoted me. They have a comfortable lounge with coffee, tea, water, to wait in. I will be returning! Thank you so much.
Owner de Midtown Auto Repair- Goodyear a répondu le 06/20/2025 09:38 AM

We really appreciate your feedback! It's great to hear that our team was able to cool things down for you—no one enjoys a hot air blast when they're hoping for a refreshing breeze. We're glad you felt welcomed and enjoyed our lounge amenities; nothing like a little comfort to pass the time while your car gets the care it deserves. Looking forward to having you back; we'll keep the coffee hot and the air cool!

Employés avec lesquels vous avez travaillé

DJ
DAVID J.
Chicago, IL
Mazda 3 SERIES
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/15/2025
client vérifiéVérifié Client
10
Flat tire
Fix d it perfectly. And fast!
Owner de Midtown Auto Repair- Goodyear a répondu le 06/16/2025 09:38 AM

We're glad to hear that your repair was done perfectly and in record time! Our team loves to work at lightning speed, almost like they're in a pit crew for a race car. Your support means a lot to us, and we're always here to keep you rolling smoothly!

Employés avec lesquels vous avez travaillé

GP
GARY P.
Waterford, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/15/2025
client vérifiéVérifié Client
10
Trustworthy
We were in Chicago visiting relatives when we discovered a fatally defective tire on Saturday afternoon. They got us taken care of. Honest and fair.
Owner de Midtown Auto Repair- Goodyear a répondu le 06/16/2025 09:38 AM

It sounds like you put the "road" in road trip! We're glad we could step in and save the day when that tire tried to throw a wrench in your plans. We appreciate your kind words about our honesty and fairness—just try not to make a habit of those "fatally defective" tires, okay? Safe travels on your journeys ahead!

Employés avec lesquels vous avez travaillé

DC
DANIEL C.
Chicago, IL
Toyota *PRIUS
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/13/2025
client vérifiéVérifié Client
10
Good experience
Fast, friendly, and efficient
Owner de Midtown Auto Repair- Goodyear a répondu le 06/14/2025 09:39 AM

We're glad to hear that your visit was fast, friendly, and efficient! It sounds like we hit the trifecta of customer service. If we could add fast flying to our list of services, we might just be superheroes! We appreciate your support and look forward to keeping your wheels turning smoothly.

Employés avec lesquels vous avez travaillé

MC
MO C.
Chicago, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/08/2025
client vérifiéVérifié Client
10
Quality and Speedy Service
I had an issue with both struts of my car on a Saturday afternoon. Midwest checked me in diagnosed what was wrong and gave me a fair and speedy quote to service my car all same day. 3 hours later I was able to pick up my car and I couldn’t be more impressed by their reliable and trustworthy service. I’d recommend these guys over and over again. Thank you!
Owner de Midtown Auto Repair- Goodyear a répondu le 06/09/2025 09:37 AM

We're glad to hear that your strut situation was resolved faster than you can open a bag of chips! It's great to know that you appreciated the quick diagnosis and fair quote—our team always aims to keep things efficient and trustworthy. Recommendations from happy customers like you make our day! If you ever find yourself in a mechanical pickle again, you know where to find us. Safe travels!

Employés avec lesquels vous avez travaillé

AP
ALPESH P.
Chicago, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/27/2025
client vérifiéVérifié Client
10
Great fast service on a holiday.
Thanks to your team for being so accessible and efficient!
Owner de Midtown Auto Repair- Goodyear a répondu le 05/28/2025 09:35 AM

We're pleased to hear that you found our team accessible and efficient! It's our mission to keep things running smoothly, and it sounds like we hit the mark. If you ever need us again, you know where to find us—like a trustworthy GPS for your car!

Employés avec lesquels vous avez travaillé

KM
KAREN M.
Chicago, IL
Saab *9-3
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
05/24/2025
client vérifiéVérifié Client
7
Goodyear
Trying it for my Saab
Owner de Midtown Auto Repair- Goodyear a répondu le 05/25/2025 09:39 AM

It's great to hear you're giving us a chance with your Saab! We love a good automotive challenge, and we're ready to get it back into tip-top shape. If there's anything specific you'd like us to keep an eye on, just let us know. We're here to make your Saab as happy as it can be!

Employés avec lesquels vous avez travaillé

BJ
BRIANNA J.
Chicago, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/24/2025
client vérifiéVérifié Client
10
Oil change and break light
I always trust them with my car. They do excellent work
Owner de Midtown Auto Repair- Goodyear a répondu le 05/25/2025 09:39 AM

We're glad to hear that you trust us with your car; that means a lot! It's our mission to keep your vehicle in top shape, and we aim to impress with our work. If your car ever starts feeling like it needs a little therapy, you know who to call!

Employés avec lesquels vous avez travaillé

JW
JOHN W.
Chicago, IL
Tesla *MODEL S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/24/2025
client vérifiéVérifié Client
9
Reliable, honest, consistent.
Friendly staff and consistent reliable service. Repeat customer.
Owner de Midtown Auto Repair- Goodyear a répondu le 05/25/2025 09:39 AM

We appreciate you taking the time to share your experience! It's great to know our friendly staff and reliable service keep you coming back. We're always here to make sure your car gets the care it needs—after all, a well-loved car deserves a little TLC. Looking forward to your next visit!

Employés avec lesquels vous avez travaillé

MB
MARK B.
Chicago, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/18/2025
client vérifiéVérifié Client
10
Friendly, Efficient Service
Friendly service reps made everything easy. New tires, dropped car off night before, and then picked up when done. Work looks solid and free car wash.
Owner de Midtown Auto Repair- Goodyear a répondu le 05/19/2025 09:41 AM

It's great to hear that you had an excellent experience with our service team. We pride ourselves on making tire shopping as easy as pie, or should we say, as easy as rolling on new tires? It's wonderful to know that you found our friendly service approachable and the work to your satisfaction. And who doesn't love a free car wash? It's like the cherry on top of a smooth ride! Your support means a lot to us, and we look forward to keeping your wheels in great shape for many drives ahead.

Employés avec lesquels vous avez travaillé

PR
PAYTON R.
Chicago, IL
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
05/13/2025
client vérifiéVérifié Client
0
Slow service and inflated in-store pricing
Slow service and much higher pricing for walk-up than the same service was quoted online. 4 tires quoted online at this store for ~$600 including fees and service was $930 in store. After I discovered this they wouldn’t match their online quote because that would have required an appointment 2 days later. They did not charge a “same-day” fee where this would have been obvious, they raised the price per tire from $115 to $145 each and service from $115 to $200 and did not explain the discrepancy prior to signing. Service for 4 tires took over 2.5 hrs.
Employés avec lesquels vous avez travaillé

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