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Cuco Garcia

Service Writer
Évaluation globale
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(284 reviews)
87

AO
AL O.
Chicago, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/25/2024
client vérifiéVérifié Client
10
Excellent
Ive been to Midtown several times recently and I find them to be excellent. They are polite and do a thorough job in explaining things. I got sn oil change yesterday and was in and out in 20 minutes. You can't go wrong here.
Owner de Midtown Auto Repair- Goodyear a répondu le 10/26/2024 09:36 AM

We're happy to hear that your visits to Midtown Auto Repair have been excellent! It sounds like our team was not only diligent but also quick on their feet – getting an oil change done in 20 minutes should qualify as an Olympic sport. We pride ourselves on making sure everything is clear for our customers, so we're glad that the explanations hit the mark. Here’s to keeping your vehicle in tip-top shape!

Employés avec lesquels vous avez travaillé

VT
VICKY T.
Chicago, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/25/2024
client vérifiéVérifié Client
10
Came in for an oil change
Love the crew at Midtown Auto! Dropped in for an oil change. Had me in and out in no time! A personable and professional crew!
Owner de Midtown Auto Repair- Goodyear a répondu le 10/26/2024 09:36 AM

We're delighted to hear you had a smooth experience with us at Midtown Auto! Getting you in and out quickly for that oil change is like a race against the clock—where everyone wins. Our team takes great pride in balancing professionalism with a friendly atmosphere, so it’s fantastic to know that resonated with you. If you ever need anything else, just give us a shout!

Employés avec lesquels vous avez travaillé

JP
JOSH P.
Chicago, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/20/2024
client vérifiéVérifié Client
10
Quick and affordable repair
Fair pricing, thanks for saving me the headache!!
Owner de Midtown Auto Repair- Goodyear a répondu le 10/21/2024 11:26 AM

It sounds like we hit the nail on the head with your visit! We believe that fair pricing should be the standard—not a surprise—so we're glad we could help save you from any automotive headaches. Here’s to smoother rides and fewer surprises in the future!

Employés avec lesquels vous avez travaillé

LF
LASEAN F.
Chicago, IL
Dodge PROMASTER 1500
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/19/2024
client vérifiéVérifié Client
10
Help with flat tire
Came in with a flat tire. The guys were extremely helpful and got me out of the shop fast.
Owner de Midtown Auto Repair- Goodyear a répondu le 10/20/2024 09:35 AM

We appreciate your feedback and are glad to hear that we could help you get back on the road in no time. Flat tires can really throw a wrench in your plans, but our team was ready to get you rolling again. We strive to make the repair process as quick and smooth as possible. Safe travels, and may your tires stay inflated and your adventures be flat-free!

Employés avec lesquels vous avez travaillé

GB
GEORGI B.
Chicago, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/18/2024
client vérifiéVérifié Client
10
Tesla
Nice service. They have special equipment for Tesla. Fix my flat tire for less than 10 mins.
Owner de Midtown Auto Repair- Goodyear a répondu le 10/19/2024 09:36 AM

We're glad to hear you had a nice experience with us! It's always a good day when we can get you back on the road faster than it takes to brew a cup of coffee. Our Tesla equipment is pretty snazzy, and we're happy it came in handy for you. If you ever find yourself needing assistance again—be it a flat tire or just a quick chat about electric vehicles—don't hesitate to reach out!

Employés avec lesquels vous avez travaillé

JA
JOY A.
Chicago, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/14/2024
client vérifiéVérifié Client
10
JA Oil Change
The service was friendly and quick. They went out of their way to accommodate me
Owner de Midtown Auto Repair- Goodyear a répondu le 10/15/2024 09:35 AM

We're glad to hear that you had a friendly and quick experience with us! Our team loves going the extra mile, even if it means dodging a few cones along the way. Your satisfaction is our top priority, and we appreciate you taking the time to share your feedback. Safe travels!

Employés avec lesquels vous avez travaillé

CO
CHIH HSIA O.
Chicago, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/13/2024
client vérifiéVérifié Client
10
Car tires
I am happy what I see and coolco was quick and help me out really fast , he is a nice guy and done a wonderful service.
Owner de Midtown Auto Repair- Goodyear a répondu le 10/14/2024 09:37 AM

We're glad to hear you had a great experience with us! It sounds like Coolco was on his A-game, providing quick and wonderful service. We always aim to be the pit crew that gets you back on the road in no time. If you ever need more assistance, you know where to find us!

Employés avec lesquels vous avez travaillé

JB
JOE B.
Chicago, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/13/2024
client vérifiéVérifié Client
10
Great service at the right price.
Courteous and prompt service, accurate estimate.
Owner de Midtown Auto Repair- Goodyear a répondu le 10/14/2024 09:37 AM

We're glad to hear that you had a positive experience with our courteous and prompt service! We aim to provide accurate estimates because surprises should be limited to birthday parties, not auto repairs. Your feedback is much appreciated, and we're here for any future automotive adventures you might have. Keep cruising!

Employés avec lesquels vous avez travaillé

SR
STEPHANIE R.
Chicago, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/13/2024
client vérifiéVérifié Client
10
Amazing
I came on a Saturday morning and expected it to be slammed, but I was seen immediately for my slashed tire. Cuco was so friendly and transparent, and talked me through all my options, including referring me to a different store where my warranty could be honored immediately instead of going through the reimbursement process. I ultimately decided to stay and be seen at Midtown because of their honesty and efficiency, and my tires were replaced within an hour. I will be using them in the future for all my car repair needs.
Owner de Midtown Auto Repair- Goodyear a répondu le 10/14/2024 09:37 AM

We're delighted to hear that your Saturday morning tire crisis turned into a quick and friendly visit! It sounds like Cuco really hit the nail on the head (or tire, in this case) with his transparency and advice. Honesty really is the best policy, especially when it comes to anything that rolls on four wheels. We're glad you decided to stick with us and that we could get you back on the road so quickly. We look forward to being your go-to for car repair needs—let's keep those tires turning!

Employés avec lesquels vous avez travaillé

MC
MEGAN C.
Chicago, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/07/2024
client vérifiéVérifié Client
9
New Tire and Wheel Repair
Midtown did a great job. Great experience. Quick response and turnaround of completion.
Owner de Midtown Auto Repair- Goodyear a répondu le 10/08/2024 09:36 AM

We're glad to hear you had a fantastic experience with us! Quick responses and speedy service are our specialties, but we still promise to work on our coffee brewing skills in the waiting area. Your support means a lot, and we’re here whenever you need us again!

Employés avec lesquels vous avez travaillé

LC
LESLIE C.
Chicago, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/01/2024
client vérifiéVérifié Client
10
Kind people who get the job done!
Everything g was done quickly and everyone was so nice and patient answering all of my questions.
Owner de Midtown Auto Repair- Goodyear a répondu le 10/02/2024 09:36 AM

We're glad to hear that everything went smoothly and that our team members took the time to keep you informed! It’s always nice when the car care process feels less like a trip to the dentist and more like a chat with friends. Your satisfaction is our fuel!

Employés avec lesquels vous avez travaillé

JK
JOANNE K.
Chicago, IL
Honda *CR-V
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/01/2024
client vérifiéVérifié Client
10
Great service
I have been going to this service station for a few years and the staff is always friendly and they get the job done quickly, competently and reasonable priced.
Owner de Midtown Auto Repair- Goodyear a répondu le 10/02/2024 09:36 AM

We appreciate your continued trust in us over the years! It’s great to know our team’s friendly attitude and quick, competent service keeps your tires rolling smoothly—and at a reasonable price, no less. We’re all about making car care as easy as possible (while keeping an eye on those wallets). Thank you for being part of our automotive family!

Employés avec lesquels vous avez travaillé

SE
STEVE E.
Chicago, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/01/2024
client vérifiéVérifié Client
10
Walk in service
Handled very quickly, affordable. Great place been there many times
Owner de Midtown Auto Repair- Goodyear a répondu le 10/02/2024 09:36 AM

We appreciate you taking the time to share your experience! It sounds like we’re hitting all the right notes with speed and affordability. Your repeat visits have made us feel quite popular—like the coffee shop where everyone knows your name, only with more grease and fewer muffins. We're glad to have you as part of our Midtown Auto Repair family!

Employés avec lesquels vous avez travaillé

NH
NATE H.
Chicago, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/01/2024
client vérifiéVérifié Client
10
Awesome!
Friendly, efficient, communicative. Filled up my tires with air too without me asking!
Owner de Midtown Auto Repair- Goodyear a répondu le 10/02/2024 09:36 AM

We appreciate your feedback! It sounds like our team really went the extra mile—sometimes even literally with a tire pump in hand! We're glad you found us friendly and efficient. It’s all about keeping you and your vehicle in top shape. If you need anything else or find yourself wondering about tire trivia, you know where to find us!

Employés avec lesquels vous avez travaillé

EP
ED P.
Chicago, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/26/2024
client vérifiéVérifié Client
10
Last minute oil/filter change
Due for one. Finding the time and motivation to do was hard. Driving past them while running errands. It was mid afternoon. Probably busy. Gave it a shot anyway. Cuco said absolutely. Short wait. Got me in. Another short wait. Done. Great! This is my go to place and highly recommend. Brian and Cuco are my go to guys.
Owner de Midtown Auto Repair- Goodyear a répondu le 09/27/2024 09:36 AM

We’re glad to hear that you found the time to swing by! It sounds like Cuco and the team really hit the ground running to get your service done quickly. We appreciate your loyalty and are happy to be your go-to spot for all things automotive. If Brian and Cuco had capes, they’d definitely be our superheroes! Thanks for recommending us; we promise to keep the quality just as good for your next visit.

Employés avec lesquels vous avez travaillé

TH
THOMAS H.
Chicago, IL
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
09/25/2024
client vérifiéVérifié Client
10
Tire repair
Professional service in a timely manner. Real happy with service.
Owner de Midtown Auto Repair- Goodyear a répondu le 09/25/2024 10:48 AM

Hi Mr Hughes would you kindly rescore us? I think you there may have been an error in the 1/5 stars. 

Owner de Midtown Auto Repair- Goodyear a répondu le 09/27/2024 08:50 AM

Hi Mr Hughes can you please submit the rescore request we sent you. It still shows 1/5 stars. 

Owner de Midtown Auto Repair- Goodyear a répondu le 10/01/2024 08:05 AM

Hi Mr Hughes can you please submit the rescore request we sent you. It still shows 1/5 stars.

Employés avec lesquels vous avez travaillé

YA
YOUSAF A.
Chicago, IL
Nissan *NV 2500 HD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/25/2024
client vérifiéVérifié Client
10
Professional and organized
I was surprised to see a repair shop so clean and organized . They had to change the water pump on my car it was done on time as promised. Very professional and organized shop. I would highly recommend it.
Owner de Midtown Auto Repair- Goodyear a répondu le 09/26/2024 09:37 AM

We appreciate you taking the time to share your experience! It's always nice to hear that our efforts to keep everything clean and organized are noticed—who knew car repairs could come with a side of tidiness? We're glad the water pump replacement was handled efficiently and met your expectations. Your recommendation means a lot to us, and we’re happy to have provided you with a smooth experience!

Employés avec lesquels vous avez travaillé

ER
EDWARD R.
Chicago, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/24/2024
client vérifiéVérifié Client
10
Quick and reasonable price
Had a battery and starter replaced on a 16 Audi A3. Entire staff kept me informed and had car done in 1 day even though they had to order a part. Solid shop!
Owner de Midtown Auto Repair- Goodyear a répondu le 09/25/2024 09:38 AM

We really appreciate you taking the time to share your experience! It’s great to hear that our team kept you in the loop while tackling your Audi A3's battery and starter. We like to think of ourselves as the pit crew for your automotive adventures, ready to jump in when a part decides to play hide-and-seek. If you ever find your Audi craving more attention, you know where to find us!

Employés avec lesquels vous avez travaillé

DP
DERICK P.
Chicago, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/18/2024
client vérifiéVérifié Client
10
Solid service and communication
I am a repeat customer who uses the Costco Auto program's affiliate auto repair facility recommendation. Janat (the Manager) met and exceeded Costco's 15% discount on services, matching that of AAA Auto Care Service Center. The client was pleased with the process and quality of work done on their vehicle. An added bonus was getting a free car wash next door at the Auto Detailer after service.
Owner de Midtown Auto Repair- Goodyear a répondu le 09/19/2024 09:36 AM

We appreciate your loyalty and are glad to hear that we exceeded your expectations! It's always great when we can outdo a reliable recommendation, and we’re happy to have matched the competition when it comes to service and savings. A complimentary car wash is just our way of saying we like to keep things shiny, inside and out. Your satisfaction is our fuel, and we look forward to making your next visit just as pleasant. Safe travels on the road!

Employés avec lesquels vous avez travaillé

JD
JULIE D.
Chicago, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/18/2024
client vérifiéVérifié Client
10
Great customer service
Cuco and his team provided a lot of options for my tire repair and were respectful of my decision. They were able to get me in and out in an hour, without an appointment.
Owner de Midtown Auto Repair- Goodyear a répondu le 09/19/2024 09:36 AM

It sounds like Cuco and the team performed a tire-tastic job! We're glad they provided you with options and respected your choices—after all, it’s your vehicle, not a game show! It’s impressive to hear that you were in and out in an hour without an appointment. If only all errands could be as quick! We appreciate your business and look forward to helping with any of your future automotive needs.

Employés avec lesquels vous avez travaillé

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