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Cuco Garcia

Service Writer
Évaluation globale
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(284 reviews)
87

EG
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EDGARDO G.
Chicago, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/13/2025
client vérifiéVérifié Client
10
Attentive
Cuco was very attentive and communicative throughout the process on the work being done on my suv .
Fast response and timely manner getting the work done .
Owner de Midtown Auto Repair- Goodyear a répondu le 01/14/2025 09:34 AM

We're glad to hear that Cuco made your experience smooth and informative! It's fantastic to know that the work on your SUV was handled in a timely manner. After all, nobody likes to wait around while their wheels are getting some TLC. If you have any more auto troubles in the future, you know where to find us!

Employés avec lesquels vous avez travaillé

SJ
STEVEN J.
Chicago, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/07/2025
client vérifiéVérifié Client
10
Excellent service
I needed a new tire prior to a road trip and Midtown was able to schedule an appointment and get me on the road in good time.
Owner de Midtown Auto Repair- Goodyear a répondu le 01/08/2025 09:36 AM

We're happy to hear that we could help you get ready for your road trip! It sounds like you were rolling out in style with that new tire. Nothing like a little tire magic to ensure smooth travels. Safe journeys, and may your adventures be filled with great scenery and even better snacks!

Employés avec lesquels vous avez travaillé

SS
SARAH S.
Chicago, IL
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
01/04/2025
client vérifiéVérifié Client
8
Tires & Check Engine Repair
Kind front desk staff that were helpful in determining needs for my car.
Overall fair prices and quick turnaround for repair.
Would recommend!
Owner de Midtown Auto Repair- Goodyear a répondu le 01/05/2025 09:37 AM

We appreciate your feedback and are glad to hear that our front desk staff made a positive impression on you. It's always great when a little guidance can help get things rolling smoothly. We pride ourselves on fair pricing and quick service, so it's good to know we hit the mark for you. Thanks for sharing your recommendation—it really helps us keep things cruising!

Employés avec lesquels vous avez travaillé

LM
LORI M.
Chicago, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/29/2024
client vérifiéVérifié Client
10
Reliable
I continue to take my Subaru to midtown auto repair because they are fair and reliable. Walk in or call ahead to see if they can get you in and out quickly or if you need to bring something to pass the time.
Owner de Midtown Auto Repair- Goodyear a répondu le 12/30/2024 09:34 AM

We're delighted to hear that you find us fair and reliable when it comes to servicing your Subaru. It sounds like you've mastered the art of car maintenance with a side of time management! Whether you’re popping in or calling ahead, we’re here to ensure your visit is as smooth as possible. Your support means a lot to us, and we're glad to keep your Subaru running like a dream.

Employés avec lesquels vous avez travaillé

NT
NIMA T.
Chicago, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/25/2024
client vérifiéVérifié Client
9
Job done correctly
I had no appointment and needed an alignment. Walked in, they did not say no and got the job done and did it right and at a very reasonable price. What more can one ask? Thank you!!
Owner de Midtown Auto Repair- Goodyear a répondu le 12/26/2024 09:34 AM

It's fantastic to hear that you had a smooth experience with us! We're always happy to help, even on the fly like a superhero without a cape. Getting that alignment right is like giving your car its own personal spa day. We're glad it was a good deal too—after all, who doesn’t love a little extra money for snacks later? Safe travels and let the good times roll!

Employés avec lesquels vous avez travaillé

JS
JACOB S.
Chicago, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/16/2024
client vérifiéVérifié Client
10
Great Experience
Bryan and Cuco were great to deal with. Went in on a Friday and they had an appointment ready for me on Sunday. I needed new brakes, an alignment and an oil change and they had me in and out that same day. Very thorough and made sure to call before any adjustments were made. Will be using them again
Owner de Midtown Auto Repair- Goodyear a répondu le 12/17/2024 09:37 AM

We appreciate you sharing your experience! It sounds like Bryan and Cuco worked their magic to get you back on the road faster than a caffeine-fueled race car. We’re glad to hear you were taken care of, and it’s always our pleasure to make sure you know what’s going on with your vehicle before we make any pit stops. Don’t hesitate to swing by whenever your car needs some more TLC. Safe travels!

Employés avec lesquels vous avez travaillé

PS
PETER S.
Chicago, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/13/2024
client vérifiéVérifié Client
10
Tire plug
I showed up in the morning. They took care of my tire and I was out the door within 30 minutes.
Owner de Midtown Auto Repair- Goodyear a répondu le 12/14/2024 09:37 AM

We're pleased to hear that your tire issue was resolved so swiftly! It’s great to know that we could get you back on the road in no time. Our team loves keeping things rolling smoothly—kind of like a good tire, wouldn’t you say? If there's anything else we can help with, just give us a shout. Safe travels!

Employés avec lesquels vous avez travaillé

VR
VENRIC R.
Chicago, IL
Ford *FUSION
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/05/2024
client vérifiéVérifié Client
10
Yeah excellent!
The service is extremely responsive, and the quality is unmatched.
Owner de Midtown Auto Repair- Goodyear a répondu le 12/06/2024 09:36 AM

We appreciate your feedback on our service! It’s great to hear that you found us responsive and our quality unmatched. We aim to keep the gears turning smoothly, both in your vehicle and our service. If you ever have more feedback or need assistance, we’re just a phone call away!

Employés avec lesquels vous avez travaillé

PC
PAMELA C.
Chicago, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/25/2024
client vérifiéVérifié Client
10
The experience was great my first time visiting.
Cuco was very professional and polite kept me informed about everything,they were very busy and I didn't have an appointment and was taken care of same day .Job well ? done will do business again.
Owner de Midtown Auto Repair- Goodyear a répondu le 11/26/2024 09:34 AM

We're delighted to hear about your experience! Cuco certainly knows how to juggle busy days and keep customers informed—it’s a skill many of us could use when multitasking at home! We appreciate your patience and are thrilled to know you plan to return. Looking forward to your next visit, and don’t forget to bring your sense of humor along!

Employés avec lesquels vous avez travaillé

TZ
TEFFANI Z.
Chicago, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/18/2024
client vérifiéVérifié Client
10
Great service
I just discovered Midtown Auto and I had a great experience. They took a look at my car right away and fixed my issue within 20 mins.
Owner de Midtown Auto Repair- Goodyear a répondu le 11/19/2024 09:35 AM

We’re glad to hear that your first visit to Midtown Auto was a success! It sounds like our team was on a tight schedule and really nailed the quick fix. We always aim to get you back on the road faster than a kid chasing ice cream—now that’s a race worth winning! We appreciate your business and look forward to helping keep your car in tip-top shape.

Employés avec lesquels vous avez travaillé

TJ
TYLER J.
Chicago, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/17/2024
client vérifiéVérifié Client
10
Great service saved our weekend
Needed a flat repair right before a family trip. They were able to accommodate us even with the shop being very busy. In and out in less than an hour including bleeding the breaks!
Owner de Midtown Auto Repair- Goodyear a répondu le 11/18/2024 09:35 AM

It's great to hear we could help you out right before your family adventure! We know how important it is to get back on the road quickly, especially when a trip is involved. And bleeding the brakes in record time? That’s just us multitasking like pros (or maybe just a bit too much coffee). Safe travels, and may your journey be full of smooth roads and great memories!

Employés avec lesquels vous avez travaillé

PP
PETER P.
Waterloo, IA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/13/2024
client vérifiéVérifié Client
10
Good job, time effective an fair price
Good job, time effective an fair price. Techincians reworked battry wire connectors profesionally. I wasn't able to start my Accord and now it starts as new. Good job!
Owner de Midtown Auto Repair- Goodyear a répondu le 11/14/2024 09:36 AM

We're glad to hear that your Accord is back in action and starting like a champ! Our technicians take great pride in their work, especially when it comes to reworking battery wire connectors—it's a bit like giving your car a new pair of shoes. Thanks for recognizing our time efficiency and fair pricing. Your satisfaction drives us to keep doing what we do best!

Employés avec lesquels vous avez travaillé

KR
KATHERINE R.
Chicago, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/12/2024
client vérifiéVérifié Client
10
Oil change and previous battery service
The gentlemen in the office are really professional, courteous, and fair. The techs must be knowledgeable because they have resolved several vexing issues on each of our vehicles in the past year or so.
Owner de Midtown Auto Repair- Goodyear a répondu le 11/13/2024 09:37 AM

It’s fantastic to hear that our team has been able to tackle those vexing vehicle dilemmas for you! Professionalism and courtesy are part of our daily maintenance routine. We're glad our techs have had the chance to show off their knowledge and skills on your rides. Your confidence in us means a lot—here’s to many more smooth drives ahead!

Employés avec lesquels vous avez travaillé

FI
FRED I.
Chicago, IL
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/07/2024
client vérifiéVérifié Client
10
Midtown Auto Repair- Goodyear
I first scoring was entered by mistake. (See comment below) The comment was intended for Soutloop Auto Repair - Goodyear.

My experience with Midtown Auto Repair was excellent and I intend to do business with them soon. There is no question that I will recommend this business to a friend and colleagues.
Employés avec lesquels vous avez travaillé

FI
gravatar
Fred I.
Chicago, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/06/2024
10
I wrote a review about the wrong
This store was excellent
Owner de Midtown Auto Repair- Goodyear a répondu le 11/07/2024 09:35 AM

We're glad to hear you had an excellent experience with us! It sounds like we hit the nail on the head—or should we say, the tire on the road? Your support means a lot to us, and we're always here to help keep you cruising smoothly.

Employés avec lesquels vous avez travaillé

FI
FRED I.
Chicago, IL
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/07/2024
client vérifiéVérifié Client
10
Midtown Auto Repair- Goodyear
I first scoring was entered by mistake. (See comment below) The comment was intended for Soutloop Auto Repair - Goodyear.

My experience with Midtown Auto Repair was excellent and I intend to do business with them soon. There is no question that I will recommend this business to a friend and colleagues.

Avis original
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
11/06/2024
0
Bad Experience First Time At Midtown Auto Repair- Goodyear
The sales person was guile and rude. He ripped me off for money leading me to believe a service would be provided that I’d requested. When confronted the guy told me he had placed material on my car that didn’t exist. I will never go there again nor will I recommend anyone to the store.
Owner de Midtown Auto Repair- Goodyear a répondu le 11/07/2024 10:35 AM

Hi Fred I will send you a rescore request so you can change your score to a 5. 

Employés avec lesquels vous avez travaillé

BJ
BRIANNA J.
Chicago, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/04/2024
client vérifiéVérifié Client
10
Great Service
Expensive but they did a great job. My car is driving like new again thanks to the team at Midtown Auto
Owner de Midtown Auto Repair- Goodyear a répondu le 11/05/2024 09:35 AM

We appreciate your feedback and are delighted to hear your car is back to its “new car” glory. While we understand that top-notch service can come at a price, our team is committed to delivering quality work that keeps your ride in tip-top shape. If your car starts to feel too much like a vintage model again, you know where to find us. Safe driving!

Employés avec lesquels vous avez travaillé

MS
MAUREEN S.
Chicago, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/03/2024
client vérifiéVérifié Client
10
Excellent, honest and fast
I came out to my car which had scratches on both front and back drivers side doors. My heart sunk. Now what? I am a female, and car issues have presented the usual search for an honest mechanic. I had found one, but he was all the way out near the suburbs. My friend recommended this shop. In the extremely short time I was there, there must have been at least 10 people coming in and out, all happy. Coco and Shelly gave me a great price, did such a great job that my car looked better than it looked before it was scratched and even as a walk in, sent me on my way in no time. There was no painting needed. They buffed it out. All this and conveniently in the middle of a high end area of the city.
Owner de Midtown Auto Repair- Goodyear a répondu le 11/04/2024 09:35 AM

It sounds like you had quite the adventure with your car, but fear not—Midtown Auto Repair- Goodyear is here to save the day! We're glad that Coco and Shelly were able to work their magic and buff those scratches away, leaving your car looking better than ever. It’s always nice to know that a little TLC can go a long way, even in the hustle and bustle of our city. We appreciate you sharing your experience, and it's great to hear that you found our shop after the search for an honest mechanic. With such a steady stream of happy customers, we like to think of ourselves as the automotive version of a neighborhood watch—keeping your cars safe and sound. If you have any more car-related mysteries in the future, you know where to find us!

Employés avec lesquels vous avez travaillé

PG
PERI G.
Chicago, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/28/2024
client vérifiéVérifié Client
10
Friendly service!
Service was very friendly and thorough, they definitely could’ve charged me more for things I didn’t need but they were instead honest and straightforward. Definitely will be coming back!
Owner de Midtown Auto Repair- Goodyear a répondu le 10/29/2024 09:34 AM

We're glad to hear that you appreciated our honesty and thoroughness! It sounds like we hit the sweet spot between service and integrity – kind of like finding a dollar in an old pair of jeans. Your trust means a lot to us, and we look forward to keeping your vehicle in tip-top shape whenever you're back.

Employés avec lesquels vous avez travaillé

DF
DANIEL F.
Chicago, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/26/2024
client vérifiéVérifié Client
10
Fast and Job well done!
In and out in 45 mins. Fixed my tire. Was very happy w the service. I would return.
Owner de Midtown Auto Repair- Goodyear a répondu le 10/27/2024 09:35 AM

Thanks for the fantastic review! We're all about getting you back on the road in no time, and it sounds like we nailed it with that tire fix. We're glad you had a great experience and look forward to keeping your wheels rolling smoothly in the future. Safe travels!

Employés avec lesquels vous avez travaillé

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Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.