MM

MARIO MACIAS

#1 IN THE NATION
Évaluation globale
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(3337 reviews)
53

MB
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Michael B.
Mesa, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/03/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
service
people are pleasant-- place is clean--- job done right the first time
Recommandé
Cara M. de San Tan Hyundai a répondu le 10/03/2017 01:00 PM

Michael,
Thank you for your wonderful review. We look forward to helping you at your next visit. 

Regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé

Client vérifié
Gilbert, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/03/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Azathoth By H. P. Lovecraft
When age fell upon the world, and wonder went out of the minds of men; when grey cities reared to smoky skies tall towers grim and ugly, in whose shadow none might dream of the sun or of spring’s flowering meads; when learning stripped earth of her mantle of beauty, and poets sang no more save of twisted phantoms seen with bleared and inward-looking eyes; when these things had come to pass, and childish hopes had gone away forever, there was a man who travelled out of life on a quest into the spaces whither the world’s dreams had fled.
Of the name and abode of this man but little is written, for they were of the waking world only; yet it is said that both were obscure. It is enough to know that he dwelt in a city of high walls where sterile twilight reigned, and that he toiled all day among shadow and turmoil, coming home at evening to a room whose one window opened not on the fields and groves but on a dim court where other windows stared in dull despair. From that casement one might see only walls and windows, except sometimes when one leaned far out and peered aloft at the small stars that passed. And because mere walls and windows must soon drive to madness a man who dreams and reads much, the dweller in that room used night after night to lean out and peer aloft to glimpse some fragment of things beyond the waking world and the greyness of tall cities. After years he began to call the slow-sailing stars by name, and to follow them in fancy when they glided regretfully out of sight; till at length his vision opened to many secret vistas whose existence no common eye suspects. And one night a mighty gulf was bridged, and the dream-haunted skies swelled down to the lonely watcher’s window to merge with the close air of his room and make him a part of their fabulous wonder.
There came to that room wild streams of violet midnight glittering with dust of gold; vortices of dust and fire, swirling out of the ultimate spaces and heavy with perfumes from beyond the worlds. Opiate oceans poured there, litten by suns that the eye may never behold and having in their whirlpools strange dolphins and sea-nymphs of unrememberable deeps. Noiseless infinity eddied around the dreamer and wafted him away without even touching the body that leaned stiffly from the lonely window; and for days not counted in men’s calendars the tides of far spheres bare him gently to join the dreams for which he longed; the dreams that men have lost. And in the course of many cycles they tenderly left him sleeping on a green sunrise shore; a green shore fragrant with lotus-blossoms and starred by red camalotes.
Recommandé
Cara M. de San Tan Hyundai a répondu le 10/03/2017 01:08 PM

Thank you for your wonderul review. We are honored our customer service could inspire such beautiful words. We look forward to helping you at your next visit.

Regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé

RB
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Robert B.
Mesa, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/03/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
The reps are the best. They always make you feel special.
5 star
Recommandé
Cara M. de San Tan Hyundai a répondu le 10/03/2017 12:36 PM

Robert, 
Thank you for your review. We appreciate you and your business. We look forward to helping you at your next visit.

Regards,
Cara


Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé

MO
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Micheal O.
Chandler, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/03/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
fast and friendly
Always fast, friendly, efficient
Recommandé
Cara M. de San Tan Hyundai a répondu le 10/03/2017 12:41 PM

Michael,
Thank you for your review. We appreciate you and your business. We look forward to helping you at your next visit.

Regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé

MH
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Mark H.
Chandler, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/03/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Top notch service experience
Once again, everything went very smoothly and efficiently
Recommandé
Cara M. de San Tan Hyundai a répondu le 10/03/2017 12:57 PM

Mark,

Thank you for your review. We appreciate you and your business. We look forward to helping you at your next visit.

Regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé

KN
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Karla N.
West Jordan, UT
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/03/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great Service
excellent customer Adviser
Recommandé
Cara M. de San Tan Hyundai a répondu le 10/03/2017 12:54 PM

Karla,
Thank you for your review and for taking the time to recognize Mario our excellent advisor. We appreciate you and your business. We look forward to helping you at your next visit.

Regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé

LB
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Lindsay B.
Mesa, AZ
2017 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/03/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Five Star Service
Everything about my service appointment was great. Mario got me in right at my appointment time, addressed all of my concerns and made sure I was comfortable in the guest waiting area. I waited for my vehicle and the service was completed in a timely manner.
Recommandé
Cara M. de San Tan Hyundai a répondu le 10/03/2017 09:36 AM

Lindsay,
Thank you for your review. We look forward to helping you at your next visit.

Regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé

GN
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Gregory N.
Florence, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/02/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
last visit
Great and timely service, also a very comfortable wait area.
Recommandé
Cara M. de San Tan Hyundai a répondu le 10/03/2017 08:04 AM

Gregory,
Thank you for your awesome review. We appreciate the time you took to respond. We look forward to helping you at your next visit.

Regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé

JG
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John G.
San Tan Valley, AZ
2014 Hyundai Sonata Hyb
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/02/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
John
The service dept is great !
Recommandé
DAVID M., Sales Manager de San Tan Hyundai a répondu le 10/02/2017 04:14 PM

John,
Thank you for your awesome feedback and your review!  We look forward to helping you again.

Regards,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230

Employés avec lesquels vous avez travaillé

BL
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BEVERLY/JACK L.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/01/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Courteous service
I love this dealership! They always are prompt, courteous, and their performance is impeccable.
Recommandé
Cara M. de San Tan Hyundai a répondu le 10/02/2017 09:02 AM

Beverly and Jack,

Thank you for youre awesome review. We appreciate you and your business. We look forward to helping you at your next visit.

Regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé

RB
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Richard B.
Mesa, AZ
2017 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/29/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Best service
Best service representative and service
Recommandé
Cara M. de San Tan Hyundai a répondu le 09/29/2017 02:01 PM

Richard, 
Thank you for your review. We appreciate you and your business.

Regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé

MG
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Melody G.
Gilbert, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/29/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Quick and Polite
Excellent service in a timely manner with great service representatives!
Recommandé
Cara M. de San Tan Hyundai a répondu le 09/29/2017 10:20 AM

Melody,
Thank you for your review. We appreciate you and your business. We look forward to helping you at your next visit.

Regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé

BS
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Brian S.
Mesa, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/29/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
It's a very friendly and professional environment
I appreciate the professionalism and care at San Tan Hyundai
Recommandé
Cara M. de San Tan Hyundai a répondu le 09/29/2017 10:22 AM

Brian,
Thank you for your review. We appreciate you and your business. We look forward to helping you at your next visit.

Regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé

TK
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Teresa K.
San Tan Valley, AZ
2017 Hyundai Santa Fe S
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
09/29/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Taking our Vehicle to the service there is not good at all!
For sales YES for service NO
Non recommandé
DAVID M., Sales Manager de San Tan Hyundai a répondu le 09/29/2017 11:19 AM

Teresa,
Thank you for your business and your feedback.  I am sorry to hear about your frustration during your last service.  That is unusual for us. we always try to recognize everyone and help everyone in an orderly fashion.  We will look into it to see what happened and be able to learn from it.  I am assuming it was an honest mistake, but we want to prevent it moving forward.

I hope everything else with your visit went well.

Regards,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230

Employés avec lesquels vous avez travaillé

Client vérifié
Queen Creek, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/29/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Top notch customer service
It took a little longer then usual but i wanted the car washed and they told me it could be awhile. They are always friendly and do an excellent job.
Recommandé
Cara M. de San Tan Hyundai a répondu le 09/29/2017 08:26 AM

Thank you for your response. We appreciate you and your business. We look foward to helping you at your next visit. 

Regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé

Client vérifié
Chandler, AZ
2015 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/28/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Convenient appt., able to make appt with regular service person who is very reliable, location
As above-reliable consistent service person
Recommandé
Cara M. de San Tan Hyundai a répondu le 09/28/2017 02:29 PM

Sharron,
Thank you for your review. We appreciate you and your business. We look forward to helping you at your next visit.

Regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé

JW
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Judith W.
2017 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/28/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Service, Convenience, Comfort
Excellent service. Convenient and comfortable.
Recommandé
Cara M. de San Tan Hyundai a répondu le 09/28/2017 11:11 AM

Judith, 
Thank you for your review and for recognizing Mario for the wonderful job he does for his customers. We look forward to helping you at your next visit.

Regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé

RS
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Ronald S.
Gilbert, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/28/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Elantra Service
They always take great care of me and pride in their work. Outstanding job as always!
Recommandé
Cara M. de San Tan Hyundai a répondu le 09/28/2017 11:18 AM

Ronald,

We appreciate you and your business. We look forward to helping you at your next visit. 

Regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé

GL
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Gabriele L.
Phoenix, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/27/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Personal and attentive service
I already gave one at the beginning of this review. The fact that you ask for another is annoying.
Recommandé
Cara M. de San Tan Hyundai a répondu le 09/27/2017 12:48 PM

Gabriele,

Thank you for your review and for recognizing Mario. We look forward to helping you at your next visit. 

Regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé

CS
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Caroline S.
Chandler, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/27/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Very efficient and always on time
Very polite employees and always willing to help
Recommandé
Cara M. de San Tan Hyundai a répondu le 09/27/2017 10:08 AM

Caroline,

Thank you for your review and for recognizing Mario. We look forward to helping you at your next visit.

Regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.