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MB

MARK BOSWELL

Hyundai of St. Augustine
Évaluation globale
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(530 reviews)
82

Critiques de MARK BOSWELL

DD
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Douglas D.
St. Augustine, FL
2016 Hyundai Veloster
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/12/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great dealership
We are very pleased with our Veloster and the service that has been offered. Very friendly staff.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 11/13/2017 06:49 AM


 Thank you for taking the time to share your kind words with us and the 5 star rating.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
MB
MARK BOSWELL
KZ
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Kathleen Z.
Ponte Vedra, FL
2017 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/12/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Timely, efficient, friendly, service
My service was just the way I wanted it to be. Quick, efficient, and carefree for me.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 11/13/2017 06:48 AM


 Thank you for sharing your kind words with us and the 5 star rating.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
CB
CHERYL BUCK
MB
MARK BOSWELL
RL
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Roger L.
Saint Augustine, FL
2013 Hyundai Santa Fe S
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
11/09/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
New Tire Service
I was very pleased with the deal for the tires to the servicing. I also want to say that Danny is an asset to the service department. I have my car serviced there all the time and he has been very pleasant and helpful.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 11/09/2017 04:32 PM


 Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine. Please let us know how we can earn that 5th star on your next visit.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
MB
MARK BOSWELL
RD
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Ralph D.
Palm Coast, FL
2014 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/09/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
People make the service positive. All of your advisors are top notch.
Found out I required a battery. While I have not advanced as fast as battery prices, the service advisor was very informative and I left happy. Checking the prices around on batteries, all was realistic. They also threw in the oil change which again shows this Hyundai dealership is second to none.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 11/09/2017 12:12 PM


 We greatly appreciate you taking the time to share your service experiences with us and your long time continued loyalty to Hyundai of St Augustine.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
TO
TUNDE O'CONNOR
MB
MARK BOSWELL
Client vérifié
2016 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/09/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
no comment
no comment
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 11/09/2017 12:11 PM

 
 Thank you for the 5 star rating and your continued loyalty to Hyundai of St Augustine.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
MB
MARK BOSWELL
Client vérifié
Jacksonville, FL
2017 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/08/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Ms
Wonderful service department!
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 11/08/2017 01:18 PM


 Thank you for sharing your service experience with us and the 5 star rating.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
MB
MARK BOSWELL
MF
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Mary Lou F.
Palm Coast, FL
2016 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/08/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
service
Good, friendly service techs, comfortable waiting area, snacks, and good summary of visit and service.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 11/08/2017 01:17 PM


 We greatly appreciate your kind words describing your service experiences with us and your continued loyalty to Hyundai of St. Augustine.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
MB
MARK BOSWELL
Client vérifié
2013 Hyundai Sonata Hyb
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/08/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Friendly
Friendly
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 11/08/2017 06:26 AM


 We greatly appreciate you sharing your 5 star rating with us and your kind words.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
TO
TUNDE O'CONNOR
MB
MARK BOSWELL
JC
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Joyce C.
Saint Augustine, FL
2017 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/07/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Service with a smile
Liked the way I was treated and very helpful with all my needs and questions!
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 11/07/2017 11:36 AM


 Thank you for sharing your kind words with us and the 5 star rating.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
MB
MARK BOSWELL
Client vérifié
Palm Coast, FL
2016 Hyundai Santa Fe S
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/06/2017
client vérifiéVérifié Client
Catégorie : Service
Prompt, competent, friendly service and sales staff
I'm on my second Hyundai Santa Fe and will most definitely be buying a third...and, from Hyundai of St. Augustine.
Recommandé
Employés avec lesquels vous avez travaillé
MB
MARK BOSWELL
GS
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Gabriel S.
2016 Hyundai Azera
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/05/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
You have a family atmosphere
I only recommend business that I have had exceptionally good experience with. Also if I have not received exceptional service I will tell some one at the business so that they have the opportunity to improve if they choose to ............GVS
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 11/06/2017 06:31 AM


 We greatly appreciate you taking the time to share your kind words with us and your continued loyalty to Hyundai of St Augustine.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
TO
TUNDE O'CONNOR
MB
MARK BOSWELL
BA
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Betty A.
Palatka, FL
2014 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/03/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Serviced
Everyone was friendly. Call before replacing battery & explained what was wrong. Very timely.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 11/06/2017 06:24 AM

 Thank you for sharing your kind words with us and your continued loyalty to Hyundai of St. Augustine.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
TO
TUNDE O'CONNOR
MB
MARK BOSWELL
JS
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John S.
Palm Coast, FL
2015 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/03/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
ABOVE AND BEYOND
GREAT PLACE TO HAVE SERVICE DONE. FAST, FRIENDLY AND EFFICIENT
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 11/03/2017 01:08 PM


 Thank you for sharing your kind words with us and the 5 star rating.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
RY
ROGER YOUNG
MB
MARK BOSWELL
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Client vérifié
2016 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/03/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Courteous, timely.
Good experience.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 11/03/2017 10:27 AM

 
 We thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
CB
CHERYL BUCK
MB
MARK BOSWELL
Client vérifié
Palm Coast, FL
2016 Hyundai Santa Fe S
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/06/2017
client vérifiéVérifié Client
Catégorie : Service
Prompt, competent, friendly service and sales staff
I'm on my second Hyundai Santa Fe and will most definitely be buying a third...and, from Hyundai of St. Augustine.
Recommandé
Avis original
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
11/03/2017
Type de service : Repair
Catégorie : Service
Usually good
One negative experience will not keep me from going back
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 11/06/2017 10:26 AM

 Thank you for taking the time to speak with Danny today. Our sincere apologies for any inconvenience we may have caused and appreciate your continued loyalty.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 11/06/2017 10:51 AM

Thank you again.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
MB
MARK BOSWELL
EP
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Emily P.
St. Augustine, FL
2014 Hyundai Elantra Gt
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
11/02/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Terrible
Longest oil change ever!
Non recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 11/03/2017 10:25 AM

Thank your for sharing your experience with us. Our sincere apologies for the uncharacteristic amount of time it took to complete your service. Cheryl will be reaching out to you.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 11/08/2017 07:10 AM

Thank you again. If Cheryl's follow up was to your satisfaction, please re-score the original survey.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
CB
CHERYL BUCK
MB
MARK BOSWELL
Client vérifié
Saint Augustine, FL
2016 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/25/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
staff and service
good service but since my lease only gives me two oil changes ( I did not know until I signed ease agreement) I will go else where for that! All my other dealers offered free oil changes for lease term, to assure proper job?????Also was not told about 400.00 lease term trade in terms. also not told!!!!!!
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 10/25/2017 10:21 AM


Thank you for sharing your service experience with us.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
CB
CHERYL BUCK
MB
MARK BOSWELL
DB
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David B.
Palm Coast, FL
2016 Hyundai Genesis
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/24/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great service
Every body was very friendly and knowledgeable
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 10/24/2017 12:08 PM


 Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
TO
TUNDE O'CONNOR
MB
MARK BOSWELL
MB
gravatar
Miguel B.
Palm Coast, FL
2016 Hyundai Accent
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/24/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
The service team
2016 accent service was wesome .
Miguelab..Palm coast
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 10/24/2017 11:52 AM


 Thank you for taking the time to share your kind words with us. We are blessed to have such wonderful guests.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
MB
MARK BOSWELL
JL
gravatar
Jimmie L.
St. Augustine, FL
2014 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/20/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Jim
I have always enjoyed the service team at St Augustine Hyundai . They pay attention to detail. I was happy that they advised my battery was going bad. Replaced it while I was there
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 10/23/2017 07:16 AM

 We greatly appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.
 We are truly blessed to have such wonderful guests.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
MB
MARK BOSWELL
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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