MB

MARK BOSWELL

Évaluation globale
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(530 reviews)
82

MD
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Michael D.
Gettysburg, PA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/22/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Service
Great job even cleaned the car.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 08/23/2017 07:40 AM


We sincerely appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

Client vérifié
Saint Augustine, FL
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
08/21/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
review
Friendly staff, competent workmanship, timely service but took a bit longer (2-1/2 hours) for the 30,000 mile than expected. I am very satisfied with Hyundai dealership.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 08/21/2017 12:40 PM

 Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

RP
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Rudolf P.
Palm Coast, FL
2017 Hyundai Santa Fe S
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
08/21/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
oil change problems
oil change problems
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 08/21/2017 12:36 PM

Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.
We appreciate the feedback and will address this with our car care express technicians.

Thank you to all of our guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

LB
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Larry B.
Saint Augustine, FL
2014 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/19/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Quality and customer service is the engine that drives a thriving buisness
Always trust your dealership. They built it , why should anyone else maintain it. It is cheaper in the long run, and isn't that why you buy a Hyundai.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 08/21/2017 09:05 AM

Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

PW
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PAULETTE W.
2016 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/17/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
staff
explains efficiently any service you need
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 08/18/2017 05:33 AM


We appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.

Thank you to all of our guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

FL
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Frank L.
Saint Augustine, FL
2014 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/14/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
review
good, but stop sending me reviews
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 08/14/2017 07:14 AM


Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

JU
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Joseph U.
Palm Coast, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/14/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
My review
Work done in a timely manner.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 08/14/2017 05:56 AM


Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

WM
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Walter M.
Saint Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/13/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Reliable service
Friendly and reliable customer service
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 08/14/2017 05:55 AM


Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

BE
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Barbara E.
Saint Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/08/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Excellent service and honest friendly people.
The very best service experience possible
Recommandé
GIOVANNI R. de Hyundai of St. Augustine a répondu le 08/08/2017 12:50 PM

Thank you for the kind words Mr Evans!
Our number one priority is to provide the best customer service experience possible and we hit the mark!
Thank you for the great review and look forward to serving you again!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Employés avec lesquels vous avez travaillé

DM
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Debora M.
Monroe, GA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/07/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Professional
Professional
Recommandé
GIOVANNI R. de Hyundai of St. Augustine a répondu le 08/08/2017 04:55 AM

We thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Employés avec lesquels vous avez travaillé

GD
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Gerald D.
Palatka, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/05/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
on time service
on time service
Recommandé
GIOVANNI R. de Hyundai of St. Augustine a répondu le 08/07/2017 06:55 AM

We thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Employés avec lesquels vous avez travaillé

TM
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Terry M.
Palm Coast, FL
2017 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/04/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Service and friendliness of the staff
As always top notch, the best
Recommandé
GIOVANNI R. de Hyundai of St. Augustine a répondu le 08/04/2017 02:39 PM

Thank you for a great review and your continued loyalty to Hyundai of St Augustine. 

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Employés avec lesquels vous avez travaillé

LC
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Lisa C.
Saint Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/04/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Hyundai dealership has great sales and service.
I had tire rotation and oil change for a great price with an offer that Hyundai sent me. The car was also washed free. It was fast and they provided me with a report on the status of the tires and filters. What more could you want?
Recommandé
GIOVANNI R. de Hyundai of St. Augustine a répondu le 08/04/2017 06:52 AM

Thank you for taking the time to give us this great review!
We look forward to seeing you on your next service visit.

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Employés avec lesquels vous avez travaillé

JF
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Janine F.
Jacksonville, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/02/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Wonderful service staff
Wonderful service staff
Recommandé
GIOVANNI R. de Hyundai of St. Augustine a répondu le 08/03/2017 04:56 AM

Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Employés avec lesquels vous avez travaillé

LC
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Lilli C.
Saint Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/02/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Excellent service!
See above.
Recommandé
GIOVANNI R. de Hyundai of St. Augustine a répondu le 08/03/2017 04:55 AM

Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Employés avec lesquels vous avez travaillé

Client vérifié
Saint Augustine, FL
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
08/02/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Don't go for the car wash
Had to wash it when we got home
Recommandé
GIOVANNI R. de Hyundai of St. Augustine a répondu le 08/04/2017 02:11 PM

Thank you for taking the time to share your service experience with us. Our deepest apologies for the complimentary wash not being satisfactory. We will be addressing your review with the Detail Manager and Tunde will be reaching out to you to try and make this right. 

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

GIOVANNI R. de Hyundai of St. Augustine a répondu le 08/09/2017 10:10 AM

Thank you for coming in yesterday and allowing us the chance to make up for the unsatisfactory service wash on your last service visit. As a goodwill gesture, we performed a complimentary detail on your Veloster and hope we have earned your 5 star confidence in us.
Look forward to your next service visit!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"


Employés avec lesquels vous avez travaillé

DF
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Deborah F.
Palm Coast, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/01/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Best Hyundai dealership
great service, honesty about services need for my car, and fair prices for work done
Recommandé
GIOVANNI R. de Hyundai of St. Augustine a répondu le 08/02/2017 06:27 AM

We thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine. Cheryl will definitely appreciate your review.

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Employés avec lesquels vous avez travaillé

DH
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Dave H.
Elkton, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/01/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Love my Elantra -- and my dealer. Good service -- with a smile
Yes
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 08/01/2017 11:43 AM


Thank you for taking the time to share your kind words with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

AC
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Anthony C.
Saint Augustine, FL
2015 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/31/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
very good at what they do
already have
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 07/31/2017 08:38 AM


 Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.

Thank you to all of our guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

Client vérifié
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/30/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
The employees
I have always been treated kindly and with respect. The employees I have contact with are knowledgeable and hard working. These are reasons that keep my returning to the dealership.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 07/31/2017 06:06 AM


We thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.