MA

MARK A ATWOOD

Évaluation globale
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(890 reviews)
85

CW
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Christopher W.
Dayton, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/02/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Awesome service
Brought by car in for oil change and tire rotation and everything went smoothly.
Recommandé
Douglas B. de Voss Hyundai a répondu le 08/03/2018 05:13 AM

Good Morning,

     Thank you for your Great review of our service team. We appreciate your business and value your feedback.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employés avec lesquels vous avez travaillé

DA
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David A.
Xenia, OH
2016 Hyundai Sonata Hyb
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/01/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Service visit
Everyone was friendly and professional. And that's why I keep going back to them.
Recommandé
Douglas B. de Voss Hyundai a répondu le 08/01/2018 09:59 AM

Good Afternoon,

    Thank you for your continued business with us. 

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employés avec lesquels vous avez travaillé

AB
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Andy B.
Dayton, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/01/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Always professional
Just as the title says. Always Professional, Always courteous, always informative. Never ha a bad experience at Voss Hyundai. Mark, Justin, and everyone in there are Pros. Thanks again as always!
Recommandé
Douglas B. de Voss Hyundai a répondu le 08/01/2018 10:00 AM

Good Afternoon,

     Thank you for your Great review of our team. We appreciate your continued business with us. I will let the rest of the team know how pleased you are with their efforts.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employés avec lesquels vous avez travaillé

GL
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Garvis L.
Dayton, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/31/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Service and Customer Service
Mark Atwood and the service department are always taking care of us. They are customer service oriented and professional. Kudos to the Voss Hyundai Team and GOD bless
Recommandé
Douglas B. de Voss Hyundai a répondu le 08/01/2018 04:45 AM

Good Morning,

      Thank you for your continued business with us and for your Great review of our team. I will be sure and let Mark know how pleased you are with his service.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employés avec lesquels vous avez travaillé

CM
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Constance M.
Miamisburg, OH
2014 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/31/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Excellent Service!
I'm never disappointed with the service provided at Voss Hyundai. Quality personnel continue to exhibit their excellence in customer service as well.
Recommandé
Douglas B. de Voss Hyundai a répondu le 07/31/2018 02:23 PM

Good Afternoon,

Thank you for taking the time to take this survey. We appreciate your  continued business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employés avec lesquels vous avez travaillé

RB
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Robert B.
Miamisburg, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/26/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Electrical
Quickly found and fixed a vexing problem.
Recommandé
Douglas B. de Voss Hyundai a répondu le 07/27/2018 05:04 AM

Good Morning,

     Thank you for your business and 5-Star review of our service department.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employés avec lesquels vous avez travaillé

AW
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Anne W.
Dayton, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/26/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Engine Replacement
Voss and Hyundai as a manufacturer went above and beyond replacing my engine at no cost. My car was just over 120K and Hyundai agreed to replace the engine due to manufacturer defects. Voss had me back in my car in less than two weeks. I'm sending a kid to college in a month, and now I don't have to worry about how to pay for that and a new car.
Recommandé
Douglas B. de Voss Hyundai a répondu le 07/27/2018 05:03 AM

Good Morning,

     Thank you for your business and your Great review of our service team. We are glad we were able to help with the concern you had.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employés avec lesquels vous avez travaillé

BB
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Bob B.
Keller, TX
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/24/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Outstanding 'Service Representative'
As a customer from out-of-state, I was surprised that I was treated as if I bought my Azera at Voss. Courteous employees; cleanliness of facility, and appreciated a detailed inspection report.
Recommandé
Douglas B. de Voss Hyundai a répondu le 07/25/2018 04:53 AM

Good Morning,

      Thank you for your business and your great review of our service team. Please feel free to stop in and see us any time your in town.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employés avec lesquels vous avez travaillé

LV
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Laura V.
Springboro, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/23/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Service
Great customer service and quick
Recommandé
Douglas B. de Voss Hyundai a répondu le 07/23/2018 12:44 PM

Good Afternoon, 


Thank you for your 5-star review. We appreciate your business.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employés avec lesquels vous avez travaillé

SH
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Sarah H.
Miamisburg, OH
2018 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/20/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Fast and Customer Service at its finest
I took our 2018 Hyundai Santa Fe in for our first oil change. Scheduling an appointment was super easy. The staff took care of our family quickly and had our car ready just a couple of hours later while we went about our day. Our family has been nothing but please with Voss Hyundai and would recommend to friends and family.
Recommandé
Douglas B. de Voss Hyundai a répondu le 07/23/2018 06:20 AM

Good Morning,
 
    Thank you for your business and for the Great review of our service department and team.

Please let us know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employés avec lesquels vous avez travaillé

Client vérifié
Dayton, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/20/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Awesome
Always very kind when I take my car in.
Recommandé
Douglas B. de Voss Hyundai a répondu le 07/20/2018 12:30 PM

Good Afternoon,

Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employés avec lesquels vous avez travaillé

Client vérifié
Dayton, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/20/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great
Mark and the team at Voss always make you feel appreciated.
Recommandé
Douglas B. de Voss Hyundai a répondu le 07/20/2018 12:29 PM

Good Afternoon,

Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employés avec lesquels vous avez travaillé

JH
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Jean H.
Dayton, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/18/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Very courteous and accommodating.
Appreciate having my car picked up at home as i am unable to take it to the shop by myself.
Recommandé
Douglas B. de Voss Hyundai a répondu le 07/18/2018 04:59 AM

 Good Morning,


Thank you for your 5-star review. We appreciate your business and value your feedback about your service experience.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employés avec lesquels vous avez travaillé

Client vérifié
Germantown, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/17/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Excellent service
Quick and easy service
Recommandé
Douglas B. de Voss Hyundai a répondu le 07/17/2018 11:49 AM

Good Afternoon,

     Thank you for your Great review, we appreciate your business with us.

Please let us know if you have any questions about the completed service.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employés avec lesquels vous avez travaillé

MA
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Mary A.
Englewood, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/16/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great Customer Service
Mark is very friendly and helpful. Mary A.
Recommandé
Douglas B. de Voss Hyundai a répondu le 07/16/2018 05:41 AM

 Good Morning,


Thank you for your 5-star review. We appreciate your business.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employés avec lesquels vous avez travaillé

CK
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Christopher K.
Springboro, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/15/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Awesome.
I always take my cars back to Voss. Mark has helped us out so much over the years. This place is Awesome and they know what is happening with your car. Please take your car to Viss and let the great people take care of you.
Recommandé
Douglas B. de Voss Hyundai a répondu le 07/16/2018 05:40 AM

Good Morning,

Thank you for your Great review and continued business with us. We appreciate you taking the time to provide us with your feedback.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employés avec lesquels vous avez travaillé

EJ
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Ethel J.
Dayton, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/14/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
The staff/technicians aredeinitely professional and customer focused. Always a good experience for me!
People are helpful and customer oriented, especially the Service Dept. As always Mark Atwood is the greatest!. He is professional, knowledgeable and customer focused, truly a significant asset to Hyundai business. Not just to me, but I have observed his dealings with other customers and he is always exceptional!
Recommandé
Douglas B. de Voss Hyundai a répondu le 07/16/2018 05:39 AM

Good Morning,

Thank you for your Great review and continued business with us. We appreciate you taking the time to provide us with your feedback.

I will be sure and let Mark know how pleased you are with his service.
Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employés avec lesquels vous avez travaillé

SR
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Stephanie R.
Oregonia, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/07/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great service
Came in to Voss to have an oil change and tires rotated, they said it would be about an hour. I was super excited that it only took an hour!
Recommandé
Douglas B. de Voss Hyundai a répondu le 07/09/2018 05:36 AM

Good Morning,

Thank you for taking the time to take this survey. We appreciate your business and your Great review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employés avec lesquels vous avez travaillé

AW
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Alton W.
Morrow, OH
2011 Hyundai Sonata Hyb
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/06/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Service Visit
Regular 7,500 service at 180,000 miles and two new tires. Took about 90 minutes and cost within reason. Very good experience.
Recommandé
Douglas B. de Voss Hyundai a répondu le 07/06/2018 10:16 AM

Good Afternoon,

    Thank you for your business. We appreciate your Great review.
 Please let myself or any of the service team know if you have any questions about the service that we completed.

 Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employés avec lesquels vous avez travaillé

RM
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Robert M.
Miamisburg, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/05/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Synthetic oil
I like getting the best oil at good price. In the interval between changing his fantastic.
Recommandé
Douglas B. de Voss Hyundai a répondu le 07/06/2018 06:58 AM

Good Morning,

     Thank you for your Great review. We appreciate your business and value your time. 

     Please let myself or any of the service team know if you have any questions about the service that we completed. 

 Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employés avec lesquels vous avez travaillé
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.