Vérifié ClientWe're glad to hear that we could save you a trip to Charlotte—after all, who wouldn’t want more time behind the wheel of their Stelvio instead of in traffic? We appreciate your trust in us for your oil change and look forward to keeping your Alfa Romeo purring like a kitten (or maybe like a lion, since it's an Alfa!). If you need anything else, just let us know, we'll be ready to help, no road trip required! Thanks again for trusting us with your Alfa Romeo Service in Kernersville, Greensboro, and Winston.
We appreciate your feedback on our customer service and the quality of our work. It sounds like we hit the nail on the head, which is always our goal! If you need anything else, we're here to help.
Vérifié ClientWe're pleased to hear that you had a positive experience with Stuart and the team! Sometimes good things take time, and it sounds like we made it worth the wait for you. We're here to ensure your vehicle receives the best care possible. If your ride ever needs a little TLC again, you know where to find us!
Vérifié ClientWe appreciate your feedback! We're glad to hear that everything met your expectations. Our team is dedicated to providing top-notch service, and it's always rewarding to know when we've hit the mark. If you have any more projects in mind, feel free to share—we're here and ready to assist!
I brought my car up to get the bolts tightened and have the rear brakes Repaired had the pads I just needed rear rotors, I asked for a specific set of rotors and they assured me that would be no problem........ The second that I picked up the car I realized that these are not the rotors that I ordered although they had pictures web links and specific description of the part that was NOT the part I ordered not to mention when I picked up the car there was damage done to the right headlight either by vandalism or neglect by being in their parking lot but they did repair it on the spot after I had to come back ........ The only good thing is I spoke to the service clerk Macy at the desk kind attentive service an eager to help they assured me that they would order the right part and I could come back, calling up there six times in 2 months getting the runaround then finally getting ahold of someone that I thought would help in fact tells me in a very vague way that I would be responsible for the purchase price of the new part that was already paid for in full, hey but the labor's free they were more than willing to get the car back in the shop......... Then when I made them realize you made a mistake in not so many kind words not me that it was your job to make good on your word they were no longer willing to deal with me at all........
I have proof of this and texts and emails, I'll say to you the last thing that I text the man on the phone that I never met, BEST OF LUCK