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KM

KEITH MONDELLO

Hyundai of St. Augustine
Évaluation globale
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(246 reviews)
60

Critiques de KEITH MONDELLO

Client vérifié
St. Augustine, FL
2010 Hyundai Veracruz
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/21/2016
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
service
none
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 11/22/2016 06:26 AM

Thank you for taking the time to rate us 5 stars and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
CB
CHERYL BUCK
KM
KEITH MONDELLO
RG
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Robert G.
Saint Augustine, FL
2016 Hyundai Sonata
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
11/19/2016
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Customer service relationship
Very pleased with their complete service
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 11/21/2016 06:15 AM

Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine. Please let us know how we can earn that 5th star on your next visit.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
RY
ROGER YOUNG
KM
KEITH MONDELLO
TW
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Thomas W.
Jacksonville, FL
2017 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/11/2016
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Svc #3
I feel the dealership is trying to help their customer and not take advantage of them. Great people.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 11/11/2016 02:23 PM

Thank you for sharing your kind words and your continued loyalty to Hyundai of St Augustine. Your tires were not due for rotation on this visit, on  your next service interval at 15,000 miles we will rotate them for you.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
KM
KEITH MONDELLO
BG
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Barbara G.
Palm Coast, FL
2012 Hyundai Elantra
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
11/09/2016
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Professional staff
Quality merchandise and quality staff.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 11/09/2016 02:24 PM

Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine. Please let us know how we can earn that 5 star on your next visit.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
CB
CHERYL BUCK
KM
KEITH MONDELLO
MK
gravatar
Michael K.
Palm Coast, FL
2016 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/08/2016
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Service 11/4/2016
Job well done they were very up front about how many cars were in front of me. They still got the job done in a timely fashion due to the fact eight cars were ahead of me. They were very professional and forthcoming.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 11/09/2016 05:40 AM

Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine. We are happy to hear you enjoyed our implementation of the new tablets as part of our service procedures.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
RY
ROGER YOUNG
KM
KEITH MONDELLO
Client vérifié
Ormond Beach, FL
2017 Hyundai Elantra
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
10/25/2016
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Oil change
Yes
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 10/26/2016 07:48 AM

Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
KM
KEITH MONDELLO
MB
gravatar
Marc B.
Palm Coast, FL
2016 Hyundai Tucson
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
10/22/2016
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great people.
Above average facility.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 10/23/2016 01:05 PM

Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine. Please let us know how we can earn that 5th star on your next visit.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
CB
CHERYL BUCK
KM
KEITH MONDELLO
JS
gravatar
John S.
Palm Coast, FL
2015 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/30/2016
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
friendliness and caring ways
yes--for sure
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 09/30/2016 04:32 PM

Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine. Good job Roger!

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
RY
ROGER YOUNG
KM
KEITH MONDELLO
Client vérifié
St. Augustine, FL
2017 Hyundai Santa Fe S
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
09/26/2016
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Be prepared to wait hours for service.
2 appointments, hours of wait time. Next time I want a loaner car. No other dealership has ever made me wait like this. And this was on a new car with 1600 miles on it.
Non recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 09/26/2016 02:44 PM

Thank you for sharing your service experience with us. Our appologies for the amount of time it took to address your navigation concerns. Danny has made notes in your file to supply you with  a service rental for any diagnositic repairs in the future. Once again our appologies for any inconvenience this may have caused you and we appreciate your candid feedback as this will help us better our procedures for our waiting guests.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
KM
KEITH MONDELLO
YK
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YOLANDA K.
2017 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/12/2016
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
My first Hyundai maintenance experience in Florida
Prompt service. Polite staff.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 09/14/2016 01:57 PM

Thank you for your kind words and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
KM
KEITH MONDELLO
AH
gravatar
Aysha H.
Jacksonville, FL
2013 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/31/2016
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great service!
Ive been here twice and both times I have had wonderful experiences! I would recommend this dealership.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 09/01/2016 05:54 AM

Thank you for sharing your service experiences with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine
"Excellent Service from Excellent People"

Employés avec lesquels vous avez travaillé
KM
KEITH MONDELLO
Client vérifié
Palm Coast, FL
2006 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/20/2016
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
service
nice people
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 08/22/2016 07:33 AM

Thank you for sharing your kind words and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine

Employés avec lesquels vous avez travaillé
KM
KEITH MONDELLO
MK
gravatar
Michael K.
Palm Coast, FL
2016 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/18/2016
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Service on 8/16/2016
The service department exceed my expectation by getting the job done in a time crunch. I highly recommend these people for performing in the clutch.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 08/19/2016 05:28 AM

 We thank you for sharing your kind words and continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine
"Excellent Service from Excellent People"

Employés avec lesquels vous avez travaillé
RY
ROGER YOUNG
KM
KEITH MONDELLO
NH
gravatar
Norman H.
Palm Coast, FL
2017 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/17/2016
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Quick, friendly service
1 st experience with service dept. and very pleased. Staff was friendly, knowledgable and quick. Received vehicle back after complimentary car wash & vac. Impressed, as had Cadillac in past and "never" received wash/vac! Thankyou..........
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 08/19/2016 05:26 AM

Thank you for your kind words and welcome to our Hyundai of St Augustine family.

Sincerely,
Service Team
Hyundai of St Augustine

Employés avec lesquels vous avez travaillé
CB
CHERYL BUCK
KM
KEITH MONDELLO
MN
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Mary N.
Ormond Beach, FL
2012 Hyundai Sonata Hyb
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/16/2016
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
people
too many qtns
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 08/16/2016 07:28 PM

Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine

Employés avec lesquels vous avez travaillé
RY
ROGER YOUNG
KM
KEITH MONDELLO
Client vérifié
Saint Johns, FL
2016 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/15/2016
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Always the same great service
Always explained well
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 08/16/2016 07:21 PM

We thank you for taking the time to share your service experiences with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine

Employés avec lesquels vous avez travaillé
CB
CHERYL BUCK
KM
KEITH MONDELLO
PC
gravatar
Patricia C.
St. Augustine, FL
2012 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/11/2016
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Quick response to doing work
Quick response to doing work, polite staff
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 08/14/2016 08:13 AM

Thank you for your kind words and continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine

Employés avec lesquels vous avez travaillé
KM
KEITH MONDELLO
KL
gravatar
Karen L.
Palm Coast, FL
2012 Hyundai Santa Fe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/06/2016
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
exceptional service
very friendly, and very good service
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 08/08/2016 06:58 AM

 Thank you for your kind words and continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine

Employés avec lesquels vous avez travaillé
RY
ROGER YOUNG
KM
KEITH MONDELLO
Client vérifié
Saint Augustine, FL
2013 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/16/2016
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Wonderful Service
Wonderful service
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 07/18/2016 09:34 AM

We thank you for taking the time to share your service experience with us and for your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine

Employés avec lesquels vous avez travaillé
RY
ROGER YOUNG
KM
KEITH MONDELLO
Client vérifié
Palm Coast, FL
2009 Hyundai Santa Fe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/16/2016
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Excellent
I would like it noted that the Hyundai dealership in St. Augustine Owned by Andrew Defeo is the most accommodating and efficiently run dealership. The people working there are courteous and very willing to do whatever it takes to please the customer and keep them satisfied. Joseph the service manager is extremely knowledgeable and willing to please as well. This dealership should be rated #1. This dealership goes above and beyond to keep the customers satisfied.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 07/18/2016 09:30 AM

We sincerely appreciate you taking the time to share your kind words describing your service experiences with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine

Employés avec lesquels vous avez travaillé
KM
KEITH MONDELLO
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