KEITH MONDELLO

Client vérifié

Ponte Vedra Beach, FL

2016 Hyundai Elantra

10/26/2018

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Always good team there...

Good team and always wash your car.

Recommandé

CHERYL B. de Hyundai of St. Augustine a répondu le 10/29/2018 06:52 AM

Thank you for sharing your service experience with us and
the 5 star rating.

Employés avec lesquels vous avez travaillé

JUSTIN SPURLOCK

Robert O.

Palm Coast, FL

2009 Hyundai Genesis

10/24/2018

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Good service, prompt, friendly, on time.

Always good, and better than average!

Recommandé

JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 10/24/2018 12:42 PM

Thank you for taking the time to share your service experience with us. We are committed to exceeding your expectations.

Employés avec lesquels vous avez travaillé

DANNY PEREZ TORRES

Steven H.

Palm Coast, FL

2013 Hyundai Sonata

10/23/2018

Type de service : Repair

Vérifié Client

Catégorie : Service

Fast Service!

I had kind of a complex problem and the mechanics got to the bottom of it in no time! I did not have to leave my car overnight!

Recommandé

JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 10/23/2018 12:03 PM

We thank you for taking the time to share your service experience with us and the 5 star rating.

Employés avec lesquels vous avez travaillé

TUNDE O'CONNOR

Frederic K.

Saint Augustine, FL

2015 Hyundai Genesis

10/18/2018

Type de service : Repair

Vérifié Client

Catégorie : Service

Top Notch Service

Brought my vehicle in without an appointment as the parking brake alarm was sounding all the time, even though brake not engaged. They replaced a switch and I was essentially out within an hour, including a free car wash. Kudos to the Service Writer and the maintenance people.

Recommandé

JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 10/18/2018 01:04 PM

We greatly appreciate you taking the time to share your kind words with us and the 5 star rating. We are committed to exceeding our guests' expectations.

Employés avec lesquels vous avez travaillé

Johnny J.

St. Augustine, FL

2015 Hyundai Genesis

10/18/2018

Type de service : Repair

Vérifié Client

Catégorie : Service

ROGER

Roger is such an amazing service rep. He kept me informed daily. His professionalism is above and beyond.

Recommandé

JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 10/18/2018 10:08 AM

Thank you for taking the time to share your service experience with us. Roger is an asset to our service team. Way to go Roger!

Employés avec lesquels vous avez travaillé

Roberta P.

St. Augustine, FL

2016 Hyundai Tucson

10/12/2018

Type de service : Repair

Vérifié Client

Catégorie : Service

Good service, but still have a clunking noise in the back after at least 4-5 attempts to rectify.

Had good service experience. Liked my 2014 Tucson much better than this 2016 model Tucson.

Recommandé

JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 10/15/2018 05:41 AM

We appreciate you taking the time to share your service experience with us. It would be our pleasure to reinspect the noise for you, at times it is best for the technician to ride with you to verify it.

Employés avec lesquels vous avez travaillé

DANNY PEREZ TORRES

Deolinda N.

Palm Coast, FL

2015 Hyundai Elantra

10/09/2018

Type de service : Repair

Vérifié Client

Catégorie : Service

Service

Customer service !!!!!

Recommandé

JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 10/09/2018 09:39 AM

Thank you for taking the time to share your service experience with us and the 5 star rating.

Employés avec lesquels vous avez travaillé

Frank B.

Saint Augustine, FL

2011 Hyundai Sonata

10/07/2018

Type de service : Repair

Vérifié Client

Catégorie : Service

Being able to get car serviced in a timely manner with courtesy.

Thanks for the timely manner in which this was handled and the professiionalism. Frank Bozzarelli

Recommandé

JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 10/08/2018 06:00 AM

Thank you for sharing your kind words with us and your long time continued loyalty to Hyundai of St Augustine.

Employés avec lesquels vous avez travaillé

TUNDE O'CONNOR

Kathy C.

Saint Johns, FL

2013 Hyundai Elantra

09/19/2018

Type de service : Repair

Vérifié Client

Catégorie : Service

Warranty work

Three recalls covered the only issues I’ve had with my car since new and it’s at 98,000 miles.

Recommandé

JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 09/19/2018 11:18 AM

Thank you for sharing your service experience with us and the 5 star rating.

Employés avec lesquels vous avez travaillé

JUSTIN SPURLOCK

Client vérifié

Jacksonville, FL

2016 Hyundai Sonata

09/14/2018

Type de service : Repair

Vérifié Client

Catégorie : Service

Good Service/Dealership

Good service

Recommandé

JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 09/14/2018 02:18 PM

Thank you for sharing your candid feedback with us. Our sincere apologies for trouble you have had with your sunroof and we did contact Hyundai regarding the issue. We will be following up with you shortly.

Employés avec lesquels vous avez travaillé

Phyllis W.

Palm Coast, FL

2010 Hyundai Sonata

09/04/2018

Type de service : Maintenance

Vérifié Client

Catégorie : Service

PAW

Already explained about my disappointment.

Recommandé

JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 09/04/2018 05:35 AM

Thank you for sharing your service experience with us.

It's official! 6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th consecutive quarter!!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Employés avec lesquels vous avez travaillé

Mary B.

St. Augustine, FL

2013 Hyundai Sonata

08/21/2018

Type de service : Repair

Vérifié Client

Catégorie : Service

Caring & Friendly

Always a pleasurable experience!

Recommandé

JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 08/22/2018 05:34 AM

Thank you for sharing your service experience with us and the 5 star rating.

Employés avec lesquels vous avez travaillé

Jose R.

Palm Coast, FL

2013 Hyundai Genesis Co

ReScore Avis™

08/02/2018

Vérifié Client

Catégorie : Service

Quick to resolve any issue

I have had some problems but Joe is making sure they are getting fixed immediately and properly. Thank You!

Recommandé

Employés avec lesquels vous avez travaillé

Jose R.

Palm Coast, FL

2013 Hyundai Genesis Co

ReScore Avis™

08/02/2018

Vérifié Client

Catégorie : Service

Quick to resolve any issue

I have had some problems but Joe is making sure they are getting fixed immediately and properly. Thank You!

Recommandé

Avis original

08/02/2018

Type de service : Repair

Catégorie : Service

Needs improvement

I have had 3 service visits for the same issue now I have to have a forth. Hopefully this will be my last visit and this issue will be resolved

Non recommandé

JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 08/02/2018 02:01 PM

Thank you for taking the time to speak with Roger today. Again, our sincere apologies for any inconvenience we may have caused and rest assured we will make sure to get this right for you. Our guest's satisfaction is our number 1 goal.

Employés avec lesquels vous avez travaillé

Peter L.

Palm Coast, FL

2018 Hyundai Santa Fe S

08/02/2018

Type de service : Repair

Vérifié Client

Catégorie : Service

People

Place was busy but they took time to be helpful

Recommandé

JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 08/02/2018 06:42 AM

Thank you for sharing your experience with us. Busy or not, our mission is to assist everyone to the best of our abilities. We sincerely appreciate the 5 star rating.

Employés avec lesquels vous avez travaillé

Thomas L.

St. Augustine, FL

2014 Hyundai Santa Fe S

07/30/2018

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Fast and efficient with great people

Great coffee and cookies

Recommandé

JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 07/30/2018 02:24 PM

Thank you for sharing your service experience with us and happy to hear you enjoyed our amenities. We agree, great coffee and delicious fresh baked cookies = happy guests.

Employés avec lesquels vous avez travaillé