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SureCritic / Concessionnaire Hyundai / Ken Garff Hyundai Surprise / KRISTINA M MIRANDA
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KRISTINA M MIRANDA

Ken Garff Hyundai Surprise
Évaluation globale
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
5,0
(273 reviews)
87

Critiques de KRISTINA M MIRANDA

DA
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David A.
Surprise, AZ
2017 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/23/2021
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great service
Excellent
Recommandé
ALICE G. de Ken Garff Hyundai Surprise a répondu le 06/24/2021 08:47 AM

Hi David
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employés avec lesquels vous avez travaillé
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KRISTINA M MIRANDA
TD
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Thomas D.
Buckeye, AZ
2022 Hyundai Kona
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/23/2021
client vérifiéVérifié Client
Catégorie : Service
Immediate call
I was called immediately and she apologized and felt horrible for what happened and did what she could to rectify the situation
Recommandé
Employés avec lesquels vous avez travaillé
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KRISTINA M MIRANDA
TD
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Thomas D.
Buckeye, AZ
2022 Hyundai Kona
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/23/2021
client vérifiéVérifié Client
Catégorie : Service
Immediate call
I was called immediately and she apologized and felt horrible for what happened and did what she could to rectify the situation
Recommandé
Avis original
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
06/23/2021
Type de service : Repair
Catégorie : Service
Terrible service department
They fixed my tires but allowed me to drive off the lot with a horrible alignment that they didn’t tell me needed to be completed. It was bad enough that my traction control would turn on and force my tail end of my car to swerve
Non recommandé
ALICE G. de Ken Garff Hyundai Surprise a répondu le 06/23/2021 11:10 AM

 Hi Thomas
Thank you for filling out this survey and sharing with us your experience you had with our team. I want to personally reach out to you and apologize for the negative experience you received. We have a high standard of communicating with our clients and your experience should have never been an exception.  I hope to speak to you to resolve this issue in the near future. Feel Free to contact me at 623-214-4100. I will be contacting you shortly to resolve this issue. We truly appreciate you and your business and would like the opportunity to earn it back for you and all of your vehicle needs.

 

 

Alice Gonzales

Business Development Coordinator

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KRISTINA M MIRANDA
CT
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Charles T.
Surprise, AZ
2013 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/21/2021
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Quick and friendly service
Very fast and friendly service
Recommandé
ALICE G. de Ken Garff Hyundai Surprise a répondu le 06/21/2021 03:15 PM

Hi Charles
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employés avec lesquels vous avez travaillé
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KRISTINA M MIRANDA
JJ
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John J.
Sun City West, AZ
2022 Hyundai Kona
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/18/2021
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great Customer Service
Great people doing an exceptional job servicing my Kona
Recommandé
ALICE G. de Ken Garff Hyundai Surprise a répondu le 06/18/2021 02:15 PM

Hi John
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you agian and for the opportunity to earn a 5 star rating.

Employés avec lesquels vous avez travaillé
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KRISTINA M MIRANDA
JR
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Jacobs R.
Congress, AZ
2021 Hyundai Accent
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/17/2021
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
QUICK
Took vehicle in for regular maintenance (oil, tire rotation, fluids etc)... I was in and out in less that 40 minutes and the car was returned with a fresh wash.
Recommandé
ALICE G. de Ken Garff Hyundai Surprise a répondu le 06/17/2021 12:15 PM

Hi  Jacobs
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employés avec lesquels vous avez travaillé
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KRISTINA M MIRANDA
RP
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Richard P.
Sun City West, AZ
2017 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/15/2021
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Couldn't be better.
On time. Repaired. Couldn't be better.
Recommandé
ALICE G. de Ken Garff Hyundai Surprise a répondu le 06/15/2021 01:15 PM

Hi Richard
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the oportunity to earn a 5 star rating.

Employés avec lesquels vous avez travaillé
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KRISTINA M MIRANDA
RD
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Richard D.
Surprise, AZ
2018 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/14/2021
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Overall service, facility, personnel & protocols are outstanding.
In my many automotive years this agency tops my list for reasons mentioned above.
Recommandé
ALICE G. de Ken Garff Hyundai Surprise a répondu le 06/15/2021 08:57 AM

Hi Richard
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employés avec lesquels vous avez travaillé
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KRISTINA M MIRANDA
GC
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Gaile C.
Goodyear, AZ
2020 Hyundai Elantra Gt
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/14/2021
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Best customer service
Based on our experience of purchasing 3 vehicles from this dealership, we would highly recommend starting there with the decision to buy a car. Steve Schock is our sales person who not only treats us as VIPs while being very personable, but also found us the cars that fit our budget and lifestyle.
Recommandé
ALICE G. de Ken Garff Hyundai Surprise a répondu le 06/15/2021 08:48 AM

Hi Gaile
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employés avec lesquels vous avez travaillé
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KRISTINA M MIRANDA
Client vérifié
Buckeye, AZ
2013 Hyundai Azera
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/09/2021
client vérifiéVérifié Client
Catégorie : Service
Very good service department
Very good service department
Recommandé
Employés avec lesquels vous avez travaillé
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KRISTINA M MIRANDA
Client vérifié
Buckeye, AZ
2013 Hyundai Azera
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/09/2021
client vérifiéVérifié Client
Catégorie : Service
Very good service department
Very good service department
Recommandé
Avis original
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
06/09/2021
Type de service : Repair
Catégorie : Service
No one is perfect
Rodeo Hyundai has a very good service department. Everyone should be allowed to have at least one bad day/encounter.
Recommandé
ALICE G. de Ken Garff Hyundai Surprise a répondu le 06/09/2021 11:29 AM

Thank you for filling out this survey and sharing with us your experience you had with our team. I want to personally reach out to you and apologize for the negative experience you received. We have a high standard of communicating with our clients and your experience should have never been an exception.  I hope to speak to you to resolve this issue in the near future. Feel Free to contact me at 623-214-4100. I will be contacting you shortly to resolve this issue. We truly appreciate you and your business and would like the opportunity to earn it back for you and all of your vehicle needs.

 

 

Alice Gonzales

Business Development Coordinator

Employés avec lesquels vous avez travaillé
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KRISTINA M MIRANDA
GF
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Gary F.
Buckeye, AZ
2015 Hyundai Santa Fe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/08/2021
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Service with a smile
In these times of Covid, political turmoil and gun violence, it's nice to find a service department that truly cares for their customers with no sales pressure and a pleasant smile.
Recommandé
ALICE G. de Ken Garff Hyundai Surprise a répondu le 06/09/2021 09:20 AM

Hi Gary
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employés avec lesquels vous avez travaillé
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KRISTINA M MIRANDA
RM
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Rodger M.
Buckeye, AZ
2020 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/08/2021
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great experience
Great experience
Recommandé
ALICE G. de Ken Garff Hyundai Surprise a répondu le 06/09/2021 09:15 AM

Hi Rodger
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employés avec lesquels vous avez travaillé
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KRISTINA M MIRANDA
Client vérifié
El Mirage, AZ
2018 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/08/2021
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great Service
Great experience. Everyone is very helpful and friendly
Recommandé
ALICE G. de Ken Garff Hyundai Surprise a répondu le 06/09/2021 09:12 AM

Thank you so much for completing this survey.  We appreciate you taking the time to share your experience  with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employés avec lesquels vous avez travaillé
avatar
KRISTINA M MIRANDA
Client vérifié
Goodyear, AZ
2021 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/07/2021
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
The Employees
I’ll

The service manager, Victor Vasquez is knowledgeable, efficient, goes the extra mile to make sure things are taken care of properly! His employees do a great job too!!!

Thank you for a job well done and going the extra mile! It’s appreciated very much!!!
Recommandé
ALICE G. de Ken Garff Hyundai Surprise a répondu le 06/08/2021 08:45 AM

Thank you so much for completing this survey. We  appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employés avec lesquels vous avez travaillé
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KRISTINA M MIRANDA
Client vérifié
Surprise, AZ
2020 Hyundai Santa Fe
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/07/2021
client vérifiéVérifié Client
Catégorie : Service
Rescore
Close to home
Recommandé
Employés avec lesquels vous avez travaillé
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KRISTINA M MIRANDA
Client vérifié
Buckeye, AZ
2021 Hyundai Palisade
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/03/2021
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Awesome service
Love the maintenance and kindness of this dealership
Recommandé
ALICE G. de Ken Garff Hyundai Surprise a répondu le 06/04/2021 08:34 AM

Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employés avec lesquels vous avez travaillé
avatar
KRISTINA M MIRANDA
Client vérifié
Goodyear, AZ
2013 Hyundai Santa Fe Sport
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/28/2021
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
I have always had good service and it's always been on time.
I would highly recommend Rodeo Hyundai to people. The service personnel are always friendly. After my car is serviced it is always washed and vacuumed. Nice touch.
Recommandé
ALICE G. de Ken Garff Hyundai Surprise a répondu le 05/28/2021 08:26 AM

Thank you so much for completing this survey. We appreciate you taking  the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employés avec lesquels vous avez travaillé
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KRISTINA M MIRANDA
WW
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William W.
Surprise, AZ
2015 Hyundai Genesis
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/27/2021
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Ease of service
Dropped it off and service did exactly what I asked for and worked with me to provide a fair price. I always appreciate their courtesy and professionalism. Thank you.
Recommandé
ALICE G. de Ken Garff Hyundai Surprise a répondu le 05/28/2021 08:20 AM

Hi William
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employés avec lesquels vous avez travaillé
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KRISTINA M MIRANDA
SJ
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Stefanie J.
Surprise, AZ
2018 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/26/2021
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Service is Amazing
Friendly service and very helpful staff. I highly recommend using Rodeo Hyundai for your auto repairs.
Recommandé
ALICE G. de Ken Garff Hyundai Surprise a répondu le 05/27/2021 08:17 AM

Hi Stefanie
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employés avec lesquels vous avez travaillé
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KRISTINA M MIRANDA
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